User Manual

Troubleshooting
Getting Support
97 Getting support through Remote Management
98 Finding the contact information for service
98 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
99 Testing the picture
I Can't Hear the Sound Clearly
102 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
System and Support
Using the Time Functions and the Timers
84 Setting the current time
85 Using the timers
Using the Auto Protection Time and Energy Saving Functions
86 Setting the Auto Protection Time
86 Reducing the energy consumption of the TV
Updating the TV’s Software
87 Updating the TV’s software to the latest version
87 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
88 Scanning the TV and connected storage for malicious code
Using Other Functions
88 Running the accessibility functions
88 Running Accessibility Shortcuts
89 Enabling voice guides for the visually impaired
89 Audio Description
90 White text on black background (high contrast)
90 Enlarging the font (for the visually impaired)
90 Learning about the remote control (for the visually impaired)
91 Learning about the TV menu
91 Watching TV broadcasts with subtitles
92 Listening to the TV through Bluetooth devices (for the hearing
impaired)
92 Configuring advanced system settings
93 Restoring the TV to the factory settings
HbbTV
Teletext Feature
96 Typical Teletext page
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