User manual

146
The Problem Try this!
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable Energy Saving (System
Eco Solution Energy Saving) or Eco Sensor (System Eco Solution Eco
Sensor).
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Availability depends on the specific model and area.
Component
Connections/Screen
Colour
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run Picture Test (Support Self Diagnosis Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
●
Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
●
Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
●
Go to the Picture menu and adjust the Contrast, Brightness, Sharpness, Colour,
and Tint (G/R) settings.
Auto Motion Plus/Blur
If you notice ghosting or blurring on the screen, use the Auto Motion Plus option
(Picture Picture Options Auto Motion Plus) to resolve the issue.
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Availability depends on the specific model and area.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. See if Sleep Timer (System Time Sleep Timer)
has been enabled. The Sleep Timer automatically turns the TV off after a specified
period of time. If the Sleep Timer has not been enabled, see if No Signal Power
Off (System Eco Solution No Signal Power Off) or Auto Power Off (System
Eco Solution Auto Power Off) has been enabled and disable them.
Problems Powering On
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable box confirm that it is plugged in and turned on.
Unable to find a
Channel
Launch Setup (System Setup) or Auto Tuning (Broadcasting Auto Tuning).
If your TV is not connected to a cable box, run Setup (System Setup) or Auto
Tuning (Broadcasting Auto Tuning).