E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.
Contents Quick Guides Connecting a Computer 13 Using Smart Hub Updating the TV’s Software 2 Updating the TV’s software to the latest version 3 Updating the TV automatically Getting Support 3 Getting support through Remote Management 4 Finding the contact information for service 4 Requesting service Connections Connection Guide Connecting an Antenna Connecting through the HDMI port ― Screen sharing (HDMI) Connecting a Mobile Device 14 Connecting to a Network 14 Viewing the screen of a mobile
Smart Features TV Viewing Smart Hub Viewing Broadcast Information at a Glance 24 Displaying the Home Screen 26 Launching Smart Hub automatically 26 Launching the last used app automatically 27 Testing Smart Hub connections 27 Resetting Smart Hub Using a Samsung account 27 Creating and managing your Samsung account 28 Signing in to a Samsung account Using the APPS Service 30 Installing and running an app 31 Managing purchased or installed apps 32 Rating apps Using the e-Manual 33 Lau
Picture and Sound System and Support Adjusting the Picture Quality Setting the Time and Using the Timer 46 Choosing a picture mode 52 Setting the current time 46 Configuring advanced picture settings 53 Using the timers Setting the Viewing Environment for External Devices Using the Screen Burn Protection and Energy Saving Functions 48 Playing games on an optimized screen 54 Preventing screen burn 48 Using HDMI black level 54 Reducing the energy consumption of the TV 48 Registering the
Troubleshooting Precautions and Notes Getting Support Read Before Using APPS 61 Getting support through Remote Management 62 Finding the contact information for service 62 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 63 Testing the picture I Can't Hear the Sound Clearly 65 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Usin
Accessibility Guidance Using the accessibility menu 90 Accessibility short cut menu Using the TV with Voice Guide on 92 Watching TV Using the guide Setting Up a Schedule Viewing Using the Channel List 99 Creating a Personal Favorites List Using Smart Hub 101 Smart Hub 102 Displaying the Home Screen in the Smart Hub Using the e-Manual 104 Launching the e-Manual Audio description feature on the remote control
Quick Guides You can learn quickly how to run and use the frequently used functions. Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source TV HDMI 1 HDMI 2 USB Connection Guide Source "" The image on your TV may differ from the image above depending on your model and geographical area. When you press the 1 button on your remote control, you can use the following functions and features.
3 Search You can search data for channels, programs, movie titles, and apps from Smart Hub. "" For more information, refer to "Smart Hub." 4 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" For more information, refer to "Using the APPS Service." Updating the TV’s Software View your TV's software version and update it if necessary.
Updating the TV automatically Settings Support Software Update Auto Update If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on. If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.
How does Remote Support Work? You can easily have a Samsung Tech service your TV remotely: 1. Call the Samsung Contact Center and ask for remote support. 2. Open the menu on your TV and go to the Support section. 3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent. 4. The agent will then access your TV.
Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV. Source Connection Guide It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet. LAN "" Use a CAT 7 (*STP type) cable for the connection.
Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "" The image on your TV may differ from the image above depending on your model and geographical area.
Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default. "" This function is not available on certain models in specific geographical areas. Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
IP auto setting failed 1. Configure the settings in IP Settings. 2. Make sure that the DHCP server is enabled on the router, and then reset the router. Unable to connect to the network 1. Check all IP Settings. 2. After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2.
IP auto setting failed 1. Configure the settings in IP Settings. 2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. 3. Enter the correct password if required. Unable to connect to the network 1. Check all IP Settings. 2. Enter the correct password if required. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2.
Connecting with a component cable Connect the component cable to the component input connections of the TV and the component output connections of the device as shown in the image below. Connecting with a composite (A/V) cable Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the image below. If you are using the TV's AV input connectors, connect the device's video output to the TV using a Y connector.
Audio Input and Output Connections Make the correct audio connections between your TV and your external devices. "" For more information about how to select external speakers, refer to "Selecting speakers." Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital audio (optical) cable DIGITAL AUDIO OUT (OPTICAL) Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through your wireless network.
Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen sharing (HDMI) HDMI IN DVI HDMI IN HDMI "" When your PC is connected, select PC for the Device Icon. For more information about the port settings, refer to "Editing the name and icon of an external device.
Connecting a Mobile Device View a mobile device's screen and multi-media content by connecting the mobile device to your TV or network. After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to view the screen of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on the mobile device on your TV.
Managing a Mobile Device Settings ●● General External Device Manager Device Connect Manager Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV for the first time. ●● Device List View and manage a list of mobile devices that have requested permission to connect to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.
Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen. Edit Information Add to Home Source Source "" The image on your TV may differ from the image above depending on your model and geographical area. 1. Move the focus to a connected external device. 2. Press the Up directional button. The following 3 functions become available. (Note that available functions may differ with the port type.
Using additional functions You can use the following features on the Source screen. ●● Connection Guide: The guide to device connections Connection Notes When connecting an external device, note the following: "" The number of connectors and their names and locations may differ with the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.
●● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not support HDMI video out, connect your PC with an HDMI-DVI cable. "" For more information, refer to "Connecting a Computer." Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically change the audio output to the devices speakers.
Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." ●● As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, disable file sharing. ●● Your PC and Smart TV must be connected to each other on the same network.
Peripherals Connect external devices such as a keyboard for ease of use. Using Anynet+ (HDMI-CEC) Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Read before connecting an Anynet+ (HDMI-CEC) device "" Anynet+ cannot be used to control external devices that do not support HDMI-CEC. "" Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC). "" The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again.
Controlling the TV with a Keyboard Connecting a keyboard makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port.
Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. Recommended text Options Predict Next Character "" The image on your TV may differ from the image above depending on your model and geographical area. Using additional functions Select on the QWERTY keyboard screen. The following options are available: "" The options available may differ depending on the function running currently.
Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. "" Some of the Smart Hub services are paid services. "" To use Smart Hub, the TV must be connected to the Internet. "" Some Smart Hub features may not be available depending on the service provider, language, or region.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen. 1 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Pressing ●● Settings displays all setting menus available. Picture Mode You can select the picture mode that provides the best viewing experience.
Move Remove 5 Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen. 6 Removing an item on the Home Screen Move the focus to the app you want to delete, press the down directional button on the remote control, and then select Remove.
Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Self Diagnosis Reset Smart Hub Resetting Smart Hub Settings Support Using a Samsung account Create and manage your own Samsung account.
Creating a Samsung account using a PayPal account Settings with PayPal General System Manager Samsung Account (Add Account) Samsung Account Sign In Create Signing in to a Samsung account Settings General System Manager Changing and adding information to a Samsung account Settings General System Manager Samsung Account My Account Edit profile My Account Payment My Account Sync My Account Remove "" To change the account information, you must be logged in to your Samsung account.
Viewing the user agreement and privacy policy Settings General Account Privacy Policy System Manager Samsung Account My Account Samsung "" To view the user agreement and privacy policy, you must be logged in to your Samsung account. Using the APPS Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet.
2 App Search You can search for available apps. 3 Settings You can manage the installed apps. Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install. When the installation is complete, you can run the app immediately. "" You can view installed apps on the Settings screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device.
Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : On Delete Add to Home Lock Move Reinstall View Details "" The image on your TV may differ from the image above depending on your model and geographical area. 1 Removing an app 1. Select an app to delete. 2. Select Delete. The selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. 2 Adding apps to the Home Screen 1. Select an app to add.
3 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. "" To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in System Manager Settings General Change PIN. 4 Moving apps 1. Select an app to move. 2. Select Move. 3. Move the app to the desired location. 4. Press the Select button. "" This function is not available on certain models in specific geographical areas.
Using the e-Manual Control and read the manual embedded in your TV. Launching the e-Manual Settings Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. "" Alternatively, you can download a copy of the e-Manual from Samsung's website. "" Words in blue (e.g., Picture Mode) indicate a menu item.
Playing pictures/video/music Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc. Source Connected Device Samsung USB Samsung USB Filter By : All Sort By : Title Options "" The image on your TV may differ from the image above depending on your model and geographical area. You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
2 Sort By Sorts the content list by title, date, or channel. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. "" You can delete only the recorded content. To delete content, change the Filter By option to Recorded. Playing media content Playing multimedia content on PC or mobile device 1. Select a device with media content in 2. Select a media content item from the list. The content is played. Source.
Using the Music Service This service is a music service app that recommends songs. Music Music Featured "" The image on your TV may differ from the image above depending on your model and geographical area. This service is a music service app that interworks with other music apps to recommend songs. You can search for and hear songs that you want. If you select a song, an associated app is run to play the song. "" This function may not be supported depending on the geographical region.
Using the Sports Service This service displays information about your favorite sports teams. Sports Sports On Now Upcoming "" The image on your TV may differ from the image above depending on your model and geographical area. This service displays the match or game schedules of your favorite sports teams and the results. "" This function may not be supported depending on the geographical region. 1 Search You can search your favorite sports teams.
TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Guide Channel List Schedule Manager "" The image on your TV may differ from the image above depending on your model and geographical area.
To start Scheduled viewing, and other function for a program listed in the Guide, first move the cursor to it and then operate the remote control as follows: –– For a program currently being broadcast: Press and hold the Select button. –– For a program scheduled to be broadcast: Press the Select button. ●● Schedule Viewing: You can schedule viewing of a broadcast scheduled program. "" For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing.
Using schedule viewing to view programs at a specified time on a specified date Live TV Schedule Manager Add Viewing To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to view, and then select Save. "" Check the current time in Settings General System Manager Time Clock. Editing a schedule viewing Live TV Schedule Manager "" You can set up a maximum total of 30 Schedule Viewing entries.
Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. The Channel List screen contains the following icons: ●● : A favorite channel ●● : A locked channel.
Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels The Edit Channels screen contains the following icons: ●● : A favorite channel ●● : A locked channel. Re-registering and deleting a channel Removing registered channels To remove a channel, select it, and then select Delete. Adding back removed channels You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the All Channels list.
Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN is 0000.
Viewing and selecting channels on Favorites lists only Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favorites. 3. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear. "" Only favorites lists that contain registered channels will display channels. Editing a Favorites List Edit a favorites channel list.
TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Antenna to choose Air or Cable. "" You do not need to use this function if your TV is connected to a cable or satellite box. Scanning for available channels Settings Broadcasting Auto Program "" Do not use this function if your TV is connected to a cable or satellite box.
Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments.
●● Tint (G/R) ●● Apply Picture Settings ●● Digital Clean View ●● Auto Motion Plus Settings "" ●● When LED Clear Motion is set to On, the screen appears darker than when it is Off. Local Dimming "" This function is not available on certain models in specific geographical areas. ●● Contrast Enhancer ●● Film Mode "" ●● This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager Game Mode You can enable the game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. "" The game mode is not available for normal TV viewing. "" The screen may shake somewhat.
Picture Support Functions Configure the picture settings for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard ●● Custom ●● 4:3 [[ Do not watch your TV in 4:3 mode for extended periods of time.
Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. ●● Standard ●● Optimized ●● Amplify Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalize the sound quality by adjusting the following settings.
Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. "" External speakers may not be controlled with remote. When an external speaker is enabled, some sound menus are not supported.
System and Support You can configure system and support settings such as time, screen burn protection, software update, etc. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings General System Manager Time You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime. You must set the clock in the following cases: ●● The power cable is disconnected and then connected.
Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. "" This function is only available when the Clock Mode is set to Auto. ●● Time Zone Selects your time zone. ●● DST Switches the Daylight Saving Time (DST) function on or off. "" This function is only available when the Clock Mode is set to Auto.
Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings General System Manager Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burnedin after-images.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found, the results of the scan will appear on the screen.
Changing the volume, speed, and pitch of the Voice Guide You can configure the volume, speed, and pitch level of the Voice Guide. Enabling audio for the video description function Settings General Accessibility Video Description You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.
Learning about the remote control (for the visually impaired) Settings General Accessibility Learn TV Remote This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. To return to the previous screen, press the button twice. To exit, press and hold the button. "" This function is only available when Voice Guide is enabled.
Setting the digital caption related options Settings General Accessibility Caption Settings Digital Caption Options You can change the font color, background color, and size settings. "" The foreground and background colors and opacity settings cannot be the same.
Checking Notifications Settings General System Manager View Notifications You can view the list of event messages generated by the TV. View Notifications appears on the screen when events such as an update release for an app or a Samsung account login/logout occurs. "" To delete all notifications, select Delete All. "" To check the SMART TV's service notifications in a Internet, select Service Notice.
Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Getting Support Get help directly from Samsung if you have a problem with your TV.
Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also view information by scanning the QR code of your TV.
There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Unable to find a Channel Try this! If your TV is not connected to a cable or satellite box, run Auto Program ( Broadcasting Auto Program). Settings Store displays are all tuned to digital, HD (high definition) channels. The TV image does not look as good as it did in the store. If you have an analog cable or satellite box, upgrade to a digital cable or satellite box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem There is no sound or the sound is too low at maximum volume. Try this! Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem “Weak or No Signal” displayed in TV mode/ cannot find channel. The TV is not receiving all channels. There are no captions with digital channels. The picture is distorted. Try this! Select Source to confirm that the correct input source has been selected.
The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem The TV cannot connect to your network or apps (for Internet compatible models only). The wireless network connection failed. Try this! Make sure the TV has a network connection ( Network Status). Settings General Network Contact your Internet service provider. Confirm your wireless modem/router is on and connected to the Internet.
Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device. Anynet+ does not work.
I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem I launched an app, but it's in English. How can I change the language? My application is not working. Try this! Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. Check with the service provider. Refer to the Help section on the application service provider's website.
Other Issues Use these procedures to resolve other issues that may occur. The problem The TV is hot. The picture won’t display in full screen. Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV.
The problem Try this! Check the cable connections and reconnect them. There is an intermittent loss of audio or video. There are small particles on the TV's bezel. The settings are lost after 5 minutes or every time the TV is turned off. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors.
Precautions and Notes You can get instructions and information that you must read after installation. Read Before Using APPS Read this information before using APPS. ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.
Read Before Using the Internet Read this information before using the Internet. ●● The Internet is not compatible with Java applications. ●● You can download the supported types of files, such as videos, mp3 files, and images, but you cannot download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead. ●● The Internet may not be able to access certain websites. ●● The TV does not support playback of flash videos.
●● Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing HTML5 Video/Audio. ●● Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet. Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360 x 8640 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 *.jpg *.jpeg "" The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.wma WMA WMA *.m4a *.mpa *.aac Supports WMA 10 Pro up to 5.
Supported video codecs File format Container Video codecs Resolution H.264 BP/MP/HP Frame rate (fps) Bitrate (Mbps) Audio codecs 60 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv *.asf 30 MVC *.wmv *.mp4 AVI *.mov *.3gp MKV ASF *.vro *.mpg MP4 3GP *.mpeg MOV *.ts *.tp FLV VRO *.trp VOB *.mov PS *.flv TS *.vob SVAF DivX 3.11 / 4 / 5 / 6 MPEG4 SP/ASP Dolby Digital 60 LPCM ADPCM(IMA, MS) Window Media Video v9 (VC1) *.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them.
Installing an anti-theft lock An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for more information.
Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 720(1440) x 480i 60 Hz 15.734 59.940 27.000 -/- 720(1440) x 576i 50 Hz 15.625 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 1280 x 720 60 Hz 45.000 60.000 74.
Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.” Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Buttons and Functions Review available media playback, control, and record buttons and descriptions of how they are used. "" The available buttons and functions may differ with the content you are viewing or playing. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo, or recorded content. The following buttons appear. "" The provided buttons or functions may differ with the media content type.
●● Zoom Zooms a photo in by up to a factor of 4. ●● Screen Fit Fits a photo to the screen. ●● Background Music During a slideshow, plays or pauses the background music. ●● Options "" The available options may differ with the model and content. Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects to the slide show. Plays background music while the TV displays photos.
License Check the license information and trademarks applied in your TV. This DivX Certified® device can play DivX® HD video files (including .avi, .divx). Download free software at www.divx.com to create, play and stream digital videos. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. This DivX Certified® device can play DivX® HD video (including .avi, .divx).
Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the accessibility menu View descriptions of accessibility menu functions. Accessibility short cut menu ●● Voice Guide. This works on every screen on the TV and when turned on speaks to identify items displayed on screen.
Accessing the accessibility menu to change Voice Guide settings You can also go to an accessibility menu from the main TV menu. This provides more options, for example, to change the speed of Voice Guide. The TV will not verbalize this menu unless Voice Guide is already turned on. 1. Press the 2. Press the left arrow key until you reach Settings. 3. Press Select and a menu will open. 4. Press the down arrow to reach General, and then press Select to open this menu. 5.
Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the button to turn the TV on. Voice guide will speak the channel number, channel name, program title and the start and end times for this program. Changing channel You can change the channel in a number of ways. Every time you change channels, the new channel details will be announced.
Changing volume Use the volume button on the left to change the volume. Every time you change the volume, the new volume level will be announced. Using program information When watching live TV, press the Select button to bring up program information at the top of the screen. Voice Guide will speak the program details and say if it has Audio Description and Subtitles available. Press the left and right arrow buttons to see what is on later on the same channel.
Using the guide See an overview of each channel's program lineup. Live TV Guide You can see the daily program schedules for each broadcaster and program information in the Guide. You can also use the Guide to select programs to watch. "" In the Guide, you can see only the TV programs scheduled after the current time. "" The information in the Guide is for digital channels only. Analog channels are not supported.
When you open the Guide, a table grid of channels and programs is displayed. The top row shows Channel Filter being displayed then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down arrow buttons to move between channels and the left and right buttons to move between programs within a channel. You can use the button to go to the current time.
●● Detailed information After selecting View Details, you can see the detailed information on the selected program. The information may differ with the broadcast signal. If the information is not provided with the program, nothing appears. Press Select on the View Details option. This will open the Details page for that program which will display a synopsis. To close this page, press the Select button.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. The icon appears next to programs that have been configured for a schedule viewing. Setting up a schedule viewing for a channel ●● The Guide Screen On the Guide screen, select a program you would like to view, and then press and hold the Select button. Select Schedule Viewing on the pop-up menu that appears. ●● The Program Info Screen Press the Select button while watching the TV.
Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press and button on the remote to open Smart Hub, press the left or right arrows to move to Live TV, press the up arrow to move to the top row, press the right arrow to move to Channel List, and then press the Select button. This shows a list of the channels and the program currently on.
Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channel and All screens with the symbol . "" There is currently no feedback with Voice Guide for this. Registering channels as favorites Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favorites. 3. Select a desired favorites list. 4. Move to Edit Favorites. 5. Select a channel to add to the favorites list 6.
Deleting channels from a favorites list – Detail 1. Open the Channel List. 2. Press the right arrow to move to the Category List. 3. Use the up and down arrow buttons to move to Favorites, and then press Select. You will see Favorites Lists 1 to 5. 4. Use the up and down arrow buttons to move to the list you want, and then press Select. 5. Use the up arrow buttons to move to Edit Favorites, and then press Select. 6.
Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. "" Some Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." "" To use this feature, the TV must be connected to the Internet.
The buttons to the right of the Live TV option provide quick access to apps such as Netflix and Amazon. Currently, many of these apps are not accessible with Voice Guide. Use the left and right arrow buttons to move between options on a row and the up and down arrows to move between rows. Press Select to access an option. When you open Smart Hub, you will be on Live TV. Press the up arrow to move to the top row. You will be on the Guide button.
–– Sound Output You can select which speakers the TV uses for audio output. –– Caption You can watch TV broadcasts with captions. "" –– This function is not available on certain models in specific geographical areas. Sleep Timer You can automatically shut off the TV after a pre-set period of time. –– Network You can view the current network and Internet status. Source ●● You can select an external device connected to the TV.
Using the e-Manual Open the user manual embedded in your TV. Launching the e-Manual Press the menu button on the standard remote control to open the menu. Alternatively, press the button to open Smart Hub, press the left arrow until you reach settings, and then press Select. Use the up and down arrows to move within this menu. Move to the Support option, select the e-Manual option, and then press Select to open it.