User Manual
Table Of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard or Mouse
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer / Game Console Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported external subtitles
- Supported internal subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Video codecs supported by Q900R model series
- Video codecs supported by NU7100 model series or higher
- Video codecs supported by NU7090 model series or lower
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for 8K Input Signals supported by Q900R model series
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and functions available while playing multimedia content
- License
- Accessibility Guidance
- 127 -
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations to the use of photo, video, and music files Try Now
● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage
devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs
are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able
to recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not
disconnect USB devices while they are transferring files.
● When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external
hard drive with its own power adapter.
● Certain digital cameras and audio devices may not be compatible with the TV.
● If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
● The TV supports the FAT, exFAT, and NTFS file systems.
● After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB device
contains more than 8,000 files and folders, however, some files and folders might not be accessible.
● Certain files, depending on how they are encoded, may not play on the TV.
● Certain files are not supported on all models.
● UHD Video Pack content is not supported by Samsung UHD TVs produced in 2017 or later.
● DivX and DTS codecs are not supported by the Samsung TV models released in 2018.