E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.
Contents Quick Guides Using Smart Hub 1 Connecting to the Internet 1 Setting up Smart Hub 1 Using Smart Hub Controlling the TV with Your Voice 2 Setting up Voice Recognition 2 Controlling the TV with your voice Troubleshooting Internet Connectivity Issues 12 Troubleshooting wired Internet connectivity issues 13 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 14 Connecting with an HDMI cable 15 Connecting with a component cable 16 Connecting with a composite
Remote Control and Peripherals About the Samsung Smart Control Using the Samsung Smart Control Using the GAMES Service 46 Managing games with the pop-up Options menu 46 Viewing the Detailed Information screen 47 Installing and running a game 47 Managing downloaded or purchased games 31 Operating the TV with the POINTER button 31 Operating the TV with the directional buttons and the Using the APPS Service Enter button 49 Managing Apps with the pop-up Options menu 32 Displaying and using the
Controlling the TV with Your Voice Setting Up a Schedule Viewing 65 Read before using voice recognition 81 Setting up a schedule viewing for a channel 65 Learning voice recognition basics 81 Editing a schedule viewing 66 Using interactive voice recognition at a short distance 81 Canceling a schedule viewing 66 Using the voice recognition tutorial Controlling the TV using Motions (Motion Control) 67 Testing ambient illumination using the TV camera 68 Activating motion control 70 Changing
Picture and Sound Using the Screen Burn Protection and Energy Saving Functions 118 Preventing screen burn Adjusting the Picture Quality 118 Reducing the energy consumption of the TV 99 Choosing a picture mode 100 Adjusting the picture quality Using Anynet+ (HDMI-CEC) 101 Adjusting advanced settings 119 Setting up Anynet+ (HDMI-CEC) 102 Adjusting picture options 119 Using Anynet+ (HDMI-CEC) Viewing in 3D Updating the TV’s Software 104 Starting 3D 121 Updating the TV’s software to the latest vers
Troubleshooting Supported Resolutions for each of UHD Input Signals 146 If HDMI UHD Color is set to Off Getting Support 146 If HDMI UHD Color is set to On 129 Getting support through Remote Management S Recommendation disclaimer 130 Finding the contact information for service 147 S Recommendation with voice interaction 130 Requesting service 147 S Recommendation There Is a Problem with the Picture Read Before Using Voice, Motion, or Face Recognition 131 Testing the picture 148 Precautions for v
Using Smart Hub Connecting to the Internet (MENU/123) MENU Network Network Settings Connect the TV to the Internet. You can use a wired or wireless connection. Setting up Smart Hub Press the button on your remote control. When you start Smart Hub for the first time, the Set Up Smart Hub screen appears. Follow the instructions on the screen to configure the required settings and complete the setup. Welcome to Smart Hub The easiest way to access and discover live TV, movies, apps, games and more.
Controlling the TV with Your Voice "" This function is only supported by the models with the Samsung Smart Control. Setting up Voice Recognition (MENU/123) MENU System Voice Recognition Configure the settings required for voice recognition, such as selecting the language to use and whether to use TV Voice. System Accessibility Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition "" Your TV's menu may differ from the image above, depending on the model.
Controlling the TV with Motion "" This function is only supported by the 6500 series models or higher and 650D series models or higher. Setting up Motion Control (MENU/123) MENU System Motion Control Perform the Motion Control Environment Test, and then configure the settings required to run Motion Control, such as adjusting the Pointer Speed and deciding whether to display the Animated Motion Guide.
Using the Samsung Smart Control "" The Samsung Smart Control may not be provided with specific model and country. Operating the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the following icons on the screen, and then press the POINTER button. ●● : Displays the On-Screen Remote. ●● : Allows you to adjust the volume or select speakers.
Setting up the Samsung Smart Control (MENU/123) MENU System Smart Control Settings Configure the basic settings for using the Samsung Smart Control. System Universal Remote Setup Voice Recognition Motion Control Time Notifications Device Manager Smart Control Settings Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically.
Improving Your Viewing Experience of Sports Events Activating sports mode (MENU/123) MENU System Sports Mode or Soccer Mode Set Sports Mode to On. The TV automatically configures the picture and sound settings so that they are suitable for soccer matches. System Accessibility Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition "" You can zoom in the screen while you are using the sports mode. Move the focus to the part of screen to magnify.
Displaying Multiple Screens You can surf the web or run an app while viewing the TV. You can change the size of each screen by dragging the circle in the middle of the screen to the left or right. "" The image of the remote control may differ with the TV model. "" For more information, refer to "Viewing Multiple Screens or Features with Multi-Link Screen.
Connecting an Antenna Connect a cable from an antenna or cable wall outlet to the ANT IN connector, as shown in the image below to receive broadcast signals. "" An antenna connection is not necessary if you connect a cable box or satellite receiver.
Connecting to the Internet Establishing a wired Internet connection Using LAN cables There are three ways to connect the TV to your Internet access points, as shown in the following illustrations: ●● Wall-mounted LAN Outlet LAN ●● External Modem LAN ●● ① IP Router + ② External Modem LAN 1 2 "" We recommend using Cat 7 LAN Cables to link your TV to the Internet Access Points. "" The TV will not be able to connect to the Internet if the network speed is below 10Mbps.
Connecting to a wired Internet network automatically (MENU/123) MENU Network Network Settings Try Now Automatically connect to an available network. 1. Select Wired. 2. Once the network connection has been made, you will see a confirmation message. If the connection fails, try again or connect manually.
Connecting to a wireless Internet network with WPS (MENU/123) MENU Network Network Settings If your router has a WPS (Wi-Fi protected setup) push button, you can use it to connect the TV to the router automatically. 1. Select Wireless. The TV automatically displays a list of available wireless networks. 2. Select Stop and then select WPS (PBC). 3. Press the WPS or PBC button on your wireless router within the next two minutes. 4. The TV connects to the network automatically.
Troubleshooting Internet Connectivity Issues Troubleshooting wired Internet connectivity issues Try Now No network cable found Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning if off and on again. IP auto setting failed Do the following or configure the IP Settings manually. 1. Make sure that the DHCP server is enabled on the router, and then reset the router. 2.
Troubleshooting wireless Internet connectivity issues Wireless network connection failed If a selected wireless router is not found, go to Network Settings and select the correct router. Unable to connect to a wireless router 1. Check if the router is turned on. If it is, turn it off and on again. 2. Enter the correct password if required. IP auto setting failed Do the following or configure the IP Settings manually. 1. Make sure that the DHCP server is enabled on the router.
Connecting Video Devices Your TV has a variety of connections for video input from external devices. Below is a list of featured connections shown in descending order of picture quality. ●● HDMI ●● Component ●● Composite (A/V) Connect a video device to the TV with an HDMI connection for the best picture quality. If the device does not have an HDMI connection, try a component connection.
Connecting with a component cable Connect the component cable to the component input connections of the TV and the component output connections of the device using the AV adapter as shown in the image below. Make sure to connect the same color connectors together (red to red, blue to blue, etc.
Connecting with a composite (A/V) cable Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the image below. If you are using the AV IN connection on the TV, connect the AV cable to the AV IN connection on the TV and the AV output connections of the device.
Audio Input and Output Connections Your TV has a variety of connections for audio input from external devices. The connections are listed below. ●● HDMI/ARC (Audio Return Channel) ●● Digital Audio (Optical) ●● Audio (Analog) Connecting with an HDMI (ARC) cable ARC (Audio Return Channel) lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable.
Connecting with a digital audio (optical) cable You can listen to digital audio by connecting an AV receiver to the TV via a digital audio (optical) cable. Connect the optical cable to the digital audio output connection of the TV and the digital audio input connection of the receiver as shown in the image below. Connecting with a stereo audio cable Connect a stereo audio cable to the audio output connection of the TV and the audio input connection of the device as shown in the image below.
Connecting a Computer The kinds of connections you can make are listed below. To use the TV as a computer monitor ●● Connect through the HDMI port with an HDMI cable. ●● Connect though the HDMI (DVI) port with an HDMI-to-DVI cable. To view or play the content saved in a computer on the TV ●● Connect through your home network.
Connecting with an HDMI-to-DVI cable If the graphics adapter of your TV does not support the HDMI interface, connect the computer to the TV with a DVI (Digital Visual Interactive)-to-HDMI cable. Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit audio. To listen to the computer sound, connect external speakers to the audio output connection of the computer.
Connecting a Mobile Device You can connect a mobile device such as a smartphone or tablet directly to the TV, or connect it to your network and display the mobile device's screen or play its content on the TV. The kinds of connections you can make are listed below. ●● Connect by using an MHL-to-HDMI cable and view the mobile device's screen on the TV. ●● Connect by mirroring the mobile device's screen on the TV (Screen Mirroring). ●● Connect mobile devices without a wireless router (Wi-Fi Direct).
Using Screen Mirroring (MENU/123) MENU Network Screen Mirroring Try Now You can wirelessly connect a mirroring-enabled mobile device to the TV and play the video and audio files stored on the device on the TV. Mirroring refers to the function that plays the video and audio files located on a mobile device on a TV and on the mobile device simultaneously. Connecting via a mobile device 1. Launch the Screen Mirroring function on your mobile device.
Connecting mobile devices without a wireless router (Wi-Fi Direct) (MENU/123) MENU Network Wi-Fi Direct Try Now You can connect a mobile device with the Wi-Fi Direct feature directly to the TV without using a wireless router or AP. By connecting a mobile device to the TV through Wi-Fi Direct, you can play photo, video, and music files saved on the mobile device on the TV. 1. Enable Wi-Fi Direct on the mobile device, and then run Wi-Fi Direct on the TV.
Connecting a mobile device via Samsung Smart View 2.0 "" This function is not available on certain models in specific geographical areas. When you install and then launch Samsung Smart View 2.0 on a mobile device connected to the TV, you can play the mobile device's multimedia content, such as videos, photos, and music, on the TV. You can also send text messages or control the TV using the mobile device.
Switching between external devices connected to the TV Press the SOURCE button to switch between external devices connected to the TV. ●● Options To view the options menu, press the down directional button. The functions that appear in the options menu can include any of the following: "" The connector names may vary depending on the product. –– Edit Device Type: Changes the type of external devices connected to the TV. Select an external device to change.
Connection Notes "" The number of connectors and their names and locations may vary depending on the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer. Connection notes for HDMI ●● Use an HDMI cable with a thickness of 0.55 inches (14 mm) or less. ●● Using a non-certified HDMI cable may result in a blank screen or a connection error.
Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Speaker Select (MENU Select) to something other than TV Speaker. Sound Speaker Settings Speaker ●● An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself.
Connection notes for wireless PC mirroring ●● The working distance may differ due to obstacles (e.g., human bodies, metal objects, or walls) or electromagnetic environment. To ensure stable functioning, it is recommended to use the Wireless PC Mirroring Adapter (VG-SWD1000) in the same location where the TV is placed. ●● When a Wireless PC Mirroring Adapter (VG-SWD1000) is connected, the TV may not play videos properly depending on whether there is another device that emits radio signals nearby.
About the Samsung Smart Control "" The Samsung Smart Control may not be provided with specific model and country.
Button / Description Press this button to mute the sound temporarily. Press and hold this button to bring up the Accessibility Shortcuts menu that enables or disables the Accessibility menu functions (MENU System Accessibility). MENU/123 Displays numeric buttons, the content control button, and other function buttons on the screen so that you can run a function conveniently. Press and hold this button to run the Voice Recognition function.
Using the Samsung Smart Control "" The Samsung Smart Control may not be provided with specific model and country. Operating the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Move the pointer to select an item on the screen.
Displaying and using the On-Screen Remote You can display and use the On-Screen Remote on the TV's screen by pressing MENU/123 button on the Samsung Smart Control. Button Description Menu Displays the menu on the screen. Voice Recognition Runs the Voice Recognition function. "" For more information, refer to "Read Before Using Voice, Motion, or Face Recognition." Picture Size Changes the picture size. Caption Turns captions on or off.
Button Description e-Manual Opens the e-Manual. Picture Mode Changes the picture mode. Speaker List Allows you to select the speakers that will play the TV's audio. MTS Allows you to change the broadcast audio to stereo, mono, or SAP (Second Audio Program) for analog channels. Sleep Timer Shuts off the TV automatically after a preset period of time. Tools Displays the Tools menu on the screen. Source Displays the Source screen. Power Turns off the TV.
Controlling External Devices with the TV Remote Using the Universal Remote (MENU/123) MENU System Universal Remote Setup You can control external devices connected to the TV using the TV's remote control. "" This function is not available on certain models in specific geographical areas. "" You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. Refer to "Using Anynet+ (HDMI-CEC)" for more information.
Controlling the TV with a Keyboard (MENU/123) MENU System Device Manager Keyboard Settings Try Now "" Certain models are not compatible with USB HID class keyboards. Connecting a keyboard Connecting a USB keyboard Plug the keyboard cable into the TV's USB port. Connecting a Bluetooth keyboard "" This function is not available on certain models in specific geographical areas. 1. Place the Bluetooth keyboard into standby status. 2.
Using the keyboard You can use the following keys on a USB or Bluetooth keyboard connected to the TV to control the following remote features.
Controlling the TV with a Mouse (MENU/123) MENU System Device Manager Mouse Settings Try Now "" Certain models are not compatible with USB HID class mice. Connecting a mouse Connecting a USB mouse Plug the mouse cable into the TV's USB port. Connecting a Bluetooth mouse "" This function is not available on certain models in specific geographical areas. 1. Place the Bluetooth mouse in standby status. 2. MENU 3. Select the Bluetooth mouse from the scanned list, and then select Pair and connect.
Changing mouse buttons and pointer speed (MENU/123) MENU System Device Manager Mouse Settings Mouse Options Try Now ●● Primary Button Select which button (left or right) to use when selecting and running items. ●● Pointer Speed Adjust the movement speed of the pointer. Connecting a Bluetooth Gamepad (MENU/123) MENU System Device Manager Bluetooth Gamepad Settings You can play the games downloaded and installed using the Smart Hub service with a Bluetooth gamepad.
Viewing Multiple Screens or Features with Multi-Link Screen (MENU/123) MENU Picture Open Multi-Link Screen You can search the Web, use apps, and much more simultaneously while watching TV. "" This function is not available on certain models in specific geographical areas. Using Multi-Link Screen Learning the basic functions ●● Changing the channels on and volume of a Multi-Link Screen To change the channels on a Multi-Link Screen, press the channel buttons while you are watching the TV.
Read before using Multi-Link Screen "" Before using Multi-Link Screen, make sure the TV is connected to the Internet. "" Before using Smart Hub with Multi-Link Screen, make sure to finish configuring Smart Hub. "" UHD content and channels cannot be viewed simultaneously. "" Certain TV features and apps may not be supported by Multi-Link Screen. If this is the case, exit from Multi-Link Screen, and then use the feature.
Removing or pinning an item in the Recent group To remove or pin an item in the Recent group, select icons are available. "" On the standard remote control, press the ●● ●● ●● that appears above the item. The following button. : Deletes the item. Although you remove an item from the Recent group, it is not removed from your TV. : Pin the item to the first position. To unpin the item, select again. : Runs the item in a multiple screen with the Multi-Link Screen function.
Using the Smart Hub tutorial (MENU/123) MENU Support Smart Hub Tutorial You can learn the basics of using Smart Hub and the Smart Hub service in detail. Resetting Smart Hub (MENU/123) MENU Smart Hub Reset Smart Hub Try Now You can remove the Samsung accounts saved in the TV and everything linked to them, including apps. "" Some of the Smart Hub services are for paid services. To use a for paid service, you must have an account with the service provider or a Samsung account.
Using Smart Hub with a Samsung Account Creating a Samsung account (MENU/123) MENU Smart Hub Samsung Account Some of the Smart Hub services are for paid services. To use a for paid service, you must have an account with the service provider or a Samsung account. You can create a Samsung account using your email address as your ID. "" To create a Samsung account, you must agree to the Samsung account end user agreement and privacy policy.
Signing in to a Samsung account (MENU/123) MENU Smart Hub Samsung Account Sign In You can automatically sign in to your Samsung account and use the Smart Hub feature. Registering an existing Samsung account to the TV If you already have a Samsung account, you can register that account to the TV. Select + the Samsung account screen, and then follow the on-screen instructions.
Changing and adding information to a Samsung account (MENU/123) MENU Smart Hub Samsung Account Edit Profile You can manage your Samsung account. Enter your password with the keyboard displayed on the TV's screen, and then select Done. You can perform the following functions on the screen. "" To change the account information, you must be logged in to your Samsung account. ●● Change Your Profile Image ●● Register Your Face to your Samsung Account Registered faces are used with the Login Options.
Using the GAMES Service or SMART HUB Featured GAMES GAMES My Page Spotlight Most Popular What's New Top Grossing Arcade/Action Sports/Racing Trending Party/Music Shooting/Strategy Games You can download, play, and manage games or games purchased with your Samsung account. Select a game displayed on the screen or select a genre category such as Spotlight, Most Popular, What's New, or Top Grossing from the top of the screen, and then select a game in the genre you selected.
Installing and running a game Installing games Select a game to install, and then press and hold the Enter button. Select Download in the contextsensitive window or install the game from the detailed game information screen. "" To get the information about the game controllers that are compatible with the downloaded game, select GAMES screen. Options Game Controller Guide.
Enabling automatic game updates (MENU/123) MENU Smart Hub App & Game Auto Update or App Auto Update To update games automatically, set App Auto Update to On. Games will be updated automatically when an update becomes available. "" The actual name may differ with specific geographical area. Removing a game 1. Select 2. Select a game to remove, and then press the Enter button. Repeat the process to select additional on the My Page screen, and then select Delete My Games. games to remove.
Using the APPS Service or SMART HUB Featured APPS APPS My Apps What's New Most Popular Kids Video Game Sports Information Lifestyle Education You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding apps on your TV. You can download the apps from Smart Hub. Select an app displayed on the screen or select a genre category such as Most Popular, What's New from the top of the screen, and then select an app in the genre you selected.
Installing an app Quickly installing apps 1. Select a category on the APPS screen. 2. Move the focus to an app, and then press and hold the Enter button. The context-sensitive menu appears. 3. Select Download. The selected app is installed on the TV. "" You can view installed apps on the My Apps screen. "" You can also install an app from its detailed information screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device.
Removing an app from the TV Select an app to remove on the APPS screen and press and hold the Enter button to confirm. If you want to remove multiple apps, select all the apps to delete, select Options on the top of the screen, and then select Delete My Apps. "" Ensure that the related app data is also removed when you remove an app. Locking and unlocking apps Select Options Lock/Unlock My Apps on the APPS screen. The password input screen appears.
Using the e-Manual Launching the e-Manual (MENU/123) MENU Support e-Manual You can view the embedded e-manual that contains information about your TV's key features. Press the MENU/123 button on the Samsung Smart Control, and then select e-Manual. "" On the standard remote control, press the E-MANUAL button. 1. Select a category from the e-Manual screen. The content of the selected category appears on the screen. 2. Select an item from the list. The corresponding e-Manual topic appears.
Using the Web Browser You can surf the Internet on the TV as you would on a PC - even while watching a TV program using PIP. Select Help to view the information about the Internet web browser. "" For a more convenient web browsing experience, connect a keyboard and mouse to the TV. "" You can scroll the Web browser page with the 4 directional buttons. "" The Web browser page may differ from that on a PC. Browsing preferences Configure the browsing settings for your convenience or to meet you needs.
Using the MY CONTENT Service or SMART HUB Featured MY CONTENT Try Now MY CONTENT Mobile Device USB 2 PC Connection Guides You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV. When you connect a storage device to the TV, the TV displays a tab with the name of the connected device. Select the tab to confirm the content saved on the storage device.
Playing multimedia content in a computer or mobile device "" Before connecting to a computer or mobile device, configure the network settings. Playing multimedia content saved on a computer or mobile device or SMART HUB Featured MY CONTENT To play multimedia content located on a computer or mobile device on the TV, you must allow the connection with the computer or mobile device on the TV. 1. Connect a computer or mobile device.
Buttons and functions available while viewing photos You can press the Enter button while viewing photos to display available options. You can also view the thumbnails of photos saved on the TV while viewing photos. The options disappear when you press the RETURN button. ●● Pause / Play Start or stop a slideshow. Using slideshow, you can display all the photos in a folder one after another, automatically. ●● Previous / Next View the previous or the next photo.
Buttons and functions available while viewing videos You can press the Enter button while viewing videos to display available options. Preview images of video frames with their time intervals displayed simultaneously so that you can move to a specific frame easily. The options disappear when you press the RETURN button. ●● Pause / Play Pauses or plays the video. You can use the following functions when the video is paused. "" With the video paused, the TV does not play audio.
●● Options Function Description Picture Size Changes the size of the screen. The supported picture sizes differ with the video. Subtitles Controls video subtitles. Subtitles: Turns the subtitles on or off. Language: Sets the caption language. Sync: Adjusts the synchronization when the video and the subtitles are not synchronized. Reset Sync: Resets the subtitle synchronization adjustment to 0. Size: Changes the font size of the subtitles. Encoding: Displays a list of encoding languages.
Buttons and functions available while playing music You can use the following functions when you select a music file. ●● Pause / Play Pauses or resumes the music. ●● Previous / Next Plays the previous or next music file. Press the button twice to play the previous music file. Press the button once to start the current music file from the beginning. Press the button to play the next music file. ●● Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly.
Listening to music in HD quality You can enjoy HD music in HD native quality. Set HD Audio (MENU Sound Additional Settings HD Audio) to On. Then, move to the MY CONTENT service screen, and select an HD music file to play in HD quality. "" Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz. "" Some S/PDIF receivers may not be compatible. For incompatible receivers, deactivate HD Audio and use normal audio mode instead.
Using the NewsON Service or SMART HUB Featured NewsON NewsON You can find daily information on a wide variety of topics in a smart and convenient way, updated in real time. NewsON brings you the latest headlines, top stories, popular issues, and weather forecasts. "" This function is not available in the U.S.A. and Canada. "" Before you use the NewsON service, check if the TV is connected to the Internet.
Using the Soccer Service or SMART HUB Featured Soccer You can get a wide range of information about world soccer matches, including videos, news, matchups, and ratings. You can also easily access information about your favorite team by adding it to the Favorite list. "" This function is not available in the U.S.A. and Canada. "" Before you use the Soccer service, check if the TV is connected to the Internet.
Viewing soccer videos You can view the soccer videos and highlights of your favorite soccer teams. On the Soccer service screen, select a team, and then select a video you want to watch. Buttons and functions available while watching a soccer video ●● Play / Pause Pauses or plays the video. ●● Previous / Next Plays the previous or next video. ●● Rewind / Fast Forward Rewinds or fast forwards the video. ●● Repeat Plays the video repeatedly.
Controlling the TV with Your Voice "" This function is only supported by the models with the Samsung Smart Control. MENU/123 Voice Recognition "" The Voice Recognition screen may differ from the image above, depending on the model. "" The Samsung Smart Control may not be provided with specific model and country. "" When you run Voice Recognition, the Voice Recognition User Guide appears at the top of the screen. This Guide is different for each language supported by Voice Recognition.
Read before using voice recognition (MENU/123) MENU System Voice Recognition You can access and select certain menu options and functions using voice commands. For more effective voice recognition, speak slowly and clearly in the language specified in the MENU System Voice Recognition Language option. "" For more information about voice recognition, refer to "Read Before Using Voice, Motion, or Face Recognition.
Changing the voice recognition language (MENU/123) MENU System Voice Recognition Language Try Now You can select a language to use with the Voice Recognition function. "" Interactive voice recognition is not available in some languages. If the selected language is not available, select a different language.
Controlling the TV using Motions (Motion Control) "" This function is only supported by the 6500 series models or higher and 650D series models or higher. (MENU/123) MENU System Motion Control Try Now To use the Motion Control feature, you must install a separately-sold camera on the TV.
Activating motion control (MENU/123) MENU System Motion Control Motion Control Try Now Face the TV camera. Lower your hand to a comfortable position. Raise your hand with your index finger fully extended upwards, and then move your hand slowly to the left or right. When your hand is successfully recognized by the TV camera, motion control is activated and a pointer and motion control icons appear on the screen. "" To deactivate motion control, move your hand out of the range of the TV camera.
●● Returning to the previous menu Make a circle with your hand in the counterclockwise direction to return to the previous menu screen. ●● Displaying the context-sensitive menu / Viewing broadcast information Fold your index finger down for 1 second and then raise it. This action displays the context-sensitive menu./ While viewing broadcasts, fold down your index finger for 1 second, and then raise it at any blank point on the screen.
Changing the motion control screens Changing the motion control screens while viewing a broadcast Direction Control Mode Motion Pointing Mode ●● Direction Control Mode If you run Motion Control for the first time by raising you hand while viewing a broadcast, the Direction Control Mode screen appears. The screen contains the Direction Control icon. ●● Motion Pointing Mode Move to the center of the Direction Control icon with your index finger, and then fold down your index finger.
Displaying the Direction Control icon while not viewing a broadcast To display the Direction Control icon while not viewing a broadcast, move to the center of the top side of the screen, and then fold down your index finger. After the Direction Control icon appears, move the focus to the or , and then fold down your index finger to display the On-Screen Remote or launch Smart Hub. The Direction Control icon disappears when there is no user action for 5 or more seconds.
Using Face Recognition You can register your face using the TV camera, and sign in to your Samsung accounts using the face recognition function. Only one face can be registered per account. Depending on the ambient illumination level and/or shadows over a face, the TV may have difficulty recognizing it. "" This function is only supported by the 6500 series models or higher and 650D series models or higher. "" To use the Face Recognition feature, you need to install a camera (sold separately) on the TV.
Changing your login method to face recognition (MENU/123) MENU Smart Hub Samsung Account Edit Profile You can change your log in method to face recognition. To change the log in method, follow these steps: 1. Enter your password, and then select OK. 2. On the Edit Profile screen, select Sign-in Method. In the drop down list that appears, select Profile image selection and facial recognition (Medium security). 3. Select Done.
Viewing Digital Broadcast Information at a Glance Using the guide (MENU/123) MENU Broadcasting Guide Try Now You can check the program schedules and set up a Schedule Viewing from the Guide. You can move through the Guide in 2 hour jumps in either direction by pressing the You can only view programs scheduled after the current time. or button. You can select the buttons that appear at the bottom of the screen by using the POINTER button of the Samsung Smart Control.
Checking current program info You can view information about, start instant recording of, or apply the Timeshift function to a show that you are watching by pressing the Enter button on the Program Info window. In addition, you can view information about upcoming programs by using the left or right directional buttons, or you can set up a Schedule Viewing or Schedule Recording for a program by pressing the Enter button on the Program Info window displayed for that program.
Recording Programs The appears next to programs and channels for which a Schedule Recording has been set. "" This function is not available in the U.S.A. and Canada. "" Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information. Recording programs You can record current and upcoming programs. Instant recording To begin recording the current program right away, press the MENU/123 button, and then select the button.
Using the functions available while recording a program Press the Enter button while recording a program. The following buttons and the recording progress bar appear on the screen. ●● More Info Displays detailed information about the program being recorded. "" The program information may differ with the broadcasting signal and may not be available at all for certain programs. ●● REC Time Sets the recording time. ●● Stop Recording / Go to Live TV Stops recording. / Shifts viewing to live TV.
Viewing recorded programs or SMART HUB Featured MY CONTENT 1. Select a USB recording device. The CONTENTS folder appears. 2. Select a recorded program file from the CONTENTS folder to play the selected file. Using the functions available while playing a recording Press the Enter button. The following buttons appear. To hide the buttons, press the RETURN button. "" Buttons that appear are different depending on the file being played.
●● Highlight Player Displays highlights of the current recording. "" This function is only available if you have saved highlights of a program which was recorded in Sports Mode. ●● Options Function Description Picture Size Changes the size of the screen. The supported picture sizes differ by video. Caption Turns the subtitles on or off. Picture Mode Displays a list of Picture modes and lets you change the mode. Sound Mode Displays a list of Sound modes and lets you change the mode.
Managing recorded files or SMART HUB Featured MY CONTENT Select a USB device containing recordings. A list of recordings appears. Using the functions on the recorded files screen ●● Filter By Displays only files that match the selected filter. ●● Sort By Sorts files according to the selected viewing mode. "" This function is unavailable if Filter By is set to All. ●● Delete Deletes selected files, except for locked files. "" This function is unavailable if Filter By is set to All.
Setting Up a Schedule Viewing The appears next to programs that have been configured for a schedule viewing. "" To set up a schedule viewing, you must first set the TV's clock (MENU System Time Clock). Setting up a schedule viewing for a channel Setting up a schedule viewing for a digital channel You can set up a schedule viewing for a digital channel on the Guide or Information screen.
Using Timeshift You can pause and rewind live TV as you would a DVD by using Timeshift. Activating this function disables the Broadcasting function. "" This function is not available in the U.S.A. and Canada. "" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions." To activate the Timeshift function while watching TV, press the Enter button, and then select on the Program Info window.
Using the Channel List (MENU/123) MENU Broadcasting Channel List Try Now By using the Channel List, you can change the channel or check programs on other digital channels while watching TV. To display the Channel List, place a finger on the POINTER button on the Samsung Smart Control, and then select the icon that appears at the right side of the screen. "" On the standard remote control, press the CH LIST button.
Registering, Removing, and Editing Channels (MENU/123) MENU Broadcasting Edit Channel Try Now The Edit Channel screen icons indicate the following: ●● : An analog channel ●● : A favorite channel ●● : A locked channel Registering and removing channels Removing registered channels You can remove a registered channel or all channels from the channel index. To remove a channel, select it, and then select Delete. To remove all channels, select Options Select All Delete.
Editing registered channels You can access the following options by selecting Options at the bottom left of the screen. The available options may differ with the broadcast signal. ●● Select All / Deselect All Selects or deselects all channels displayed on the Edit Channel screen. ●● Antenna Allows you to select Air or Cable as the DTV mode. ●● Category ●● Displays the channels of a selected category in the list. The channels stored in the TV are grouped into the following categories: All and Added Ch..
Using Program Rating Lock (MENU/123) MENU Broadcasting Program Rating Lock Try Now You can block programs based on their ratings by using Program Rating Lock. This function is useful for controlling what children watch on TV. Program Rating Lock does not block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock, you must enter the security PIN. You must also enter this PIN to watch a blocked program.
Blocking movies base on their Movie Rating (MPAA) You can block movies based on their MPAA rating. This rating system applies to all material with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.” Select a lock beside one of the rating categories to block that category and all higher categories.
Blocking programs based on their Canadian French Rating You can block programs based on their Canadian French Rating. This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Creating a Personal Favorites List Favorite channels are highlighted in the Edit Channel and Channel List screens with the You can create up to 5 favorite channel lists. symbol. Registering channels as favorites (MENU/123) MENU Broadcasting Edit Favorites You can register multiple channels as favorites at the same time. 1. Select the channels that you want to add to your favorites list(s) from the list on the screen. 2. Select Change Fav. on the screen to select a favorites list. 3.
Editing a Favorites List (MENU/123) MENU Broadcasting Edit Favorites Using the Edit Favorites screen menu items You can access the following options by selecting Options on the Edit Favorites screen. ●● Select All / Deselect All Selects or deselects all channels saved on the TV. ●● Copy to Favorites Copies channels from one favorite channels list to another. "" For more information, refer to "Copying channels from one favorites list to another.
Removing channels from a favorites list Select Edit Favorites. Select Change Fav. to move to the favorites list that has the channels you want to remove. Select the channels, and then select Delete. Rearranging a favorites list Select Edit Favorites. Select Change Fav. to move to the favorites list that has the channels you want to rearrange. Select the channels, and then select Change Order. The Change Order highlight appears. Press the up/down arrow buttons to indicate the new location for the channels.
Making Sports Programs More Realistic with Sports Mode (MENU/123) MENU System Sports Mode or Soccer Mode Try Now You can use Sports Mode to get optimal picture and sound settings for soccer events, making them appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are using Sports Mode, you can view highlights extracted from the recorded sporting event automatically or manually. "" The actual name may differ with specific geographical area.
Using the functions available while watching sports in sports mode You can use the following functions when you press the Enter button in sports mode. "" This function is not available in the U.S.A. and Canada. ●● Zoom Pauses the current screen and zooms in any part of the screen by using 4 directional buttons. "" On the standard remote control, press the button. "" This function is not available when you are watching 3D channels or when PIP or MY CONTENT is active.
●● Pause / Play Pauses or resumes the video. ●● Highlights Player Displays the Highlights Player screen and plays the highlights saved in the recorded file automatically or manually. Highlights Player is not available when: –– You are switching the input signal with the SOURCE button. –– 3D mode is active –– When Video Description is on ●● Watch Live TV at the same time Allows you to watch a current program in a PIP window while watching a recorded program. To exit PIP mode, press the button again.
Making Sports Programs More Realistic with Hockey Mode (MENU/123) MENU System Hockey Mode Hockey Mode You can use Hockey Mode to get optimal picture and sound settings for hockey events, making them appear and sound as if you are there. "" This function is available on certain models in specific geographical areas. "" Enabling Hockey Mode changes the Picture Mode to Stadium and the Sound Mode to Stadium, and disables some Picture and Sound menus.
Changing the font color, caption size, and font opacity You can change the font color, background color, and size settings. (MENU/123) MENU System Accessibility Caption Digital Caption Options ●● Size Changes the font size. Size is not supported by analog channels. ●● Font Style Changes the font style for the subtitles. ●● Font Color Changes the font color. ●● Background Color Changes the caption's background color. ●● Window Color Selects the color of the digital caption window.
Enabling the audio guide for the video description (MENU/123) MENU System Accessibility Video Description Try Now You can activate the audio guide for the visually impaired. This function is only available with broadcasts that provide this service. Press and hold the button on the Samsung Smart Control to turn Video Description on or off. "" On the standard remote control, press and hold the CC button to turn the Video Description function on or off.
Selecting the Broadcast Audio Language and Other Options for Analog Broadcasts ●● Listening to Multi-Track Sound Try Now Select Audio Options Multi-Track Sound. Configure the audio for the current broadcast. MultiTrack Sound can be set to mono or stereo, depending on the broadcast signal or program. This option is automatically set to mono if the broadcast signal or program does not support stereo.
Adjusting the Picture Quality Choosing a picture mode (MENU/123) MENU Picture Picture Mode Try Now You can select the picture mode that provides the best viewing experience. ●● Dynamic Makes the picture clearer when the ambient lighting is so bright that it makes the picture difficult to see. ●● Standard Is the default mode suitable for most environments. ●● Natural Reduces eye strain. ●● Movie Darkens the screen, reduces glare, and relieves eye fatigue.
Adjusting the picture quality (MENU/123) MENU Picture You can adjust the following picture quality settings manually for each combination of input source and picture mode. ●● Backlight Try Now Adjusts the brightness of individual pixels. Decrease this brightness to reduce power consumption. ●● Contrast Try Now Adjusts the screen contrast. ●● Brightness Try Now Adjusts the overall brightness. ●● Sharpness Try Now Sharpens or dulls the edges of objects.
Adjusting advanced settings (MENU/123) MENU Picture Advanced Settings Try Now You can fine-tune how images are displayed on the TV screen for the Standard and Movie picture modes. "" Advanced Settings is only available when Picture Mode is set to Standard or Movie. "" When the TV is connected to a computer via an HDMI-to-DVI cable, only White Balance and Gamma are available. ●● Dynamic Contrast Try Now Automatically adjusts the screen contrast for an optimal contrast setting.
Adjusting picture options (MENU/123) MENU Picture Picture Options Try Now You can adjust the picture options to optimize your viewing experience. Select a picture mode, and then adjust the picture options. ●● Color Tone Try Now Adjusts the color tone. The color tone you select is stored in the TV's memory. When you change the current picture mode, the stored color tone is applied to the new picture mode automatically. "" Cool and Standard are only available when Picture Mode is set to Dynamic.
●● HDMI UHD Color Allows you to set the HDMI UHD Color mode to On or Off for each HDMI connector on the TV. When set to On, the TV optimizes processing of UHD 50P/60P signals. "" If you set the HDMI connection to On, the TV turns off and then on automatically. "" The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
Viewing in 3D "" This function is not available on certain models in specific geographical areas. (MENU/123) MENU Picture 3D Try Now You can view 3D media content and broadcasts. To view 3D content, you need to wear current Samsung 3D Active Glasses. IR-type Samsung 3D Active Glasses and third-party 3D glasses are not supported. "" The Samsung 3D Active Glasses may not be provided with the certain models in specific geographical areas. Make sure to purchase 3D glasses.
Adjusting 3D effects (MENU/123) MENU Picture 3D Configures the viewpoint, depth, and other 3D settings for a custom viewing experience. "" All 3D effects with the exception of 3D Auto View can only be used while watching 3D content. ●● 3D Perspective Adjusts overall 3D perspective for images on the screen. ●● 3D Depth Adjusts overall 3D depth for images on the screen. ●● L/R Change Try Now Switches the left image to the right image and vice versa. ●● 3D → 2D Try Now Converts 3D images to 2D images.
Picture Support Functions Viewing a picture-in-picture (PIP) (MENU/123) MENU Picture PIP Try Now While viewing video from an external device such as a Blu-ray player on the main screen, you can watch TV broadcast in a picture-in-picture (PIP) window. ●● PIP Activates/deactivates PIP. ●● Antenna Selects Air or Cable as the digital channel mode. ●● Channel Selects the PIP channel. ●● Size Sets the PIP window size. ●● Position Sets the PIP window position. ●● Select Sound Selects the audio source.
Changing the picture size and position Changing the picture size (MENU/123) MENU Picture Picture Size Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Sets the picture size to the 16:9 wide screen format. ●● Zoom Magnifies 16:9 pictures vertically. A magnified picture can be moved up and down. ●● Custom Magnifies or shrinks 16:9 pictures vertically and/or horizontally. A magnified or shrunk picture can be moved left, right, up, and down.
Fitting the picture to the screen (MENU/123) MENU Picture Picture Size Fit to screen You can configure the TV so that the full picture fits the screen without any cutoff in the size you have chosen. "" This function is not available when you set the Picture Size to the 4:3 mode. Adjusting the picture position (MENU/123) MENU Picture Picture Size Zoom/Position You can adjust the picture position. "" This function is only available when Picture Size is set to Zoom or Custom.
Adjusting the Sound Quality Choosing a sound mode (MENU/123) MENU Sound Sound Mode Try Now You can select a sound mode to optimize your listening experience. ●● Standard Is the default mode suitable for most environments. ●● Music Emphasizes music instead of voices. ●● Movie Provides the best sound for movies. ●● Clear Voice Emphasizes voices. ●● Amplify Increases the overall intensity of high-frequency sound to help hearing-impaired listeners.
Applying sound effects (MENU/123) MENU Sound Sound Effect Try Now You can apply sound effects to alter how the TV emits sound. ●● Virtual Surround Try Now Produces sound that makes you feel like you are sitting in a movie theater or concert hall. ●● Dialog Clarity Try Now Increases voice intensity to make dialog clearer. ●● Headphone Surround Experience home theater-like surround sound through your headphones. "" This function is not available on certain models in specific geographical areas.
Using the Sound Support Functions Selecting speakers (MENU/123) MENU Sound Speaker Settings Speaker Select Try Now You can select which speakers the TV uses for audio output. "" When Speaker Select is set so that sound comes from external speakers only, the Volume and Mute buttons and some Sound functions are disabled.
Listening to TV sound through a Samsung Multiroom Link compatible speaker (MENU/123) MENU Sound Speaker Settings Multiroom Link You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound. "" This function is not available on certain models in specific geographical areas. ●● Multiroom Link Settings Sets the Samsung Multiroom Link compatible speaker(s) to one of the following options.
Listening to the TV through Bluetooth headphones (MENU/123) MENU Sound Speaker Settings Bluetooth Headphones You can connect Bluetooth headphones to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Bluetooth headphone's operating manual. "" This function is not available on certain models in specific geographical areas. ●● Bluetooth Headphone List Displays a list of Bluetooth headphones that can be paired with the TV.
●● Dolby Digital Comp Try Now Sets the Dolby Digital compression mode. ●● HD Audio Provides the TV sound resampled at HD audio quality. "" Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz. "" Some S/PDIF receivers may not be compatible. For incompatible receivers, deactivate this mode and use normal audio mode instead. "" The HD audio signals available on the TV are not available on external audio players connected via HDMI, Bluetooth, or Wi-Fi networks.
Setting the Time and Using the Timer Setting the current time (MENU/123) MENU System Time Clock Try Now You can set the clock manually or automatically. Once the clock is set, you can view the current time on the TV anytime. Press the MENU/123 button, and then select INFO. "" On the standard remote control, press the INFO button. "" The clock must be reset every time the power is disconnected.
Using the timers Using the sleep timer (MENU/123) MENU System Time Sleep Timer Try Now You can use this function to automatically shut off the TV after a pre-set period of time. You can set the timer in 30 minute increments, for up to 3 hours. Turning on the TV using the on timer (MENU/123) MENU System Time On Timer Try Now You can set On Timer to make the TV turn on automatically at a specific time. You can use up to three separate configurations: On Timer 1, 2, and 3.
●● Music / Photo Allows you to specify a USB device folder containing music files in the music field and/or a folder containing photos in the photo field when source is set to USB. If you select both a folder that contains music files and a folder that contains photo files, the TV plays the music files and displays the photos at the same time. "" If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion.
Using the Screen Burn Protection and Energy Saving Functions Preventing screen burn (MENU/123) MENU System Auto Protection Time Try Now You can use the Screen Burn Protection function to protect the screen. Still images can leave burnedin after-images if left on the screen for a long period of time. Select a time setting from the list. If a still image is shown on the screen for longer than the time that you selected, the TV automatically activates the Screen Burn Protection function.
Using Anynet+ (HDMI-CEC) You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control. Setting up Anynet+ (HDMI-CEC) (MENU/123) MENU System Anynet+ (HDMI-CEC) Try Now ●● Anynet+ (HDMI-CEC) Try Now You can enable or disable Anynet+ (HDMI-CEC). Set to Off or On to disable or enable all Anynet+ related functions.
Setting up as an Anynet+ (HDMI-CEC)-enabled device 1. Press the SOURCE button. The Source screen appears. Select a connected device, and then press the down directional button. 2. Select Anynet+ (HDMI-CEC) from the menu. The selected device is set up as an Anynet+ (HDMICEC)-enabled device. The following menu options are available. "" The menu options displayed on the menu may differ by external device.
Updating the TV’s Software (MENU/123) MENU Support Software Update Try Now You can view your TV’s software version and update it if necessary. Updating the TV’s software to the latest version (MENU/123) MENU Support Software Update Update now Try Now You can update your TV’s software by downloading the update from the Internet directly to your TV or copying the update from a USB device that contains it to your TV. "" This function requires an Internet connection.
Protecting the TV from Hacking and Malicious Code (MENU/123) MENU System Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Checking the TV and connected storage for malicious code (MENU/123) MENU System Smart Security Scan You can scan the TV and connected media to detect the presence of malicious code. If there is no malicious code detected, a notification window appears on the screen. If malicious code is detected..
Configuring additional functions (MENU/123) MENU System Smart Security Settings ●● Antivirus Monitors the TV in real-time to prevent viruses from infecting the TV. ●● Network Security Protects the TV from hacking to minimize a leaks of private information. ●● Camera Permits the cameras connected to the TV to be used. ●● Microphone Permits the microphones connected to the TV to be used. ●● Auto Scan Makes the TV automatically scan itself and any connected storage media when it is turned on.
Using Other Functions Running the accessibility functions quickly You can use the Accessibility Shortcuts menu to quickly run the accessibility functions for the impaired. Press and hold the button on the Samsung Smart Control. The Accessibility Shortcuts menu lists the Voice Guide, Video Description, Caption, Menu Transparency, High Contrast, Enlarge, Learn Remote Control and Multi-output Audio menu options. "" With Accessibility shortcuts menu, some functions are not available in specific countries.
White text on black background (high contrast) (MENU/123) MENU System Accessibility High Contrast You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On. Adjusting the menu transparency (MENU/123) MENU System Accessibility Menu Transparency Try Now You can adjust the menu's transparency.
Changing the menu language (MENU/123) MENU System Menu Language Try Now You can use this function to change the menu language. Choose a language from the list. Setting up a password (MENU/123) MENU System Change PIN Try Now You can set a Personal Identification Number (PIN) to lock channels, reset the TV, and change TV settings. The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. "" If you forget your PIN, you can reset it with your remote control.
Richer colors and superior picture quality (BD Wise) (MENU/123) MENU System General BD Wise Try Now You can enhance colors and picture quality if you connect a Samsung DVD player, Blu-ray player, or home theater system that supports BD Wise. When BD Wise is enabled, it automatically optimizes the TV's resolution. "" This function is only available when the external device is connected via an HDMI cable.
Registering the TV as a DivX-certified device (watching for pay DivX movies) (MENU/123) MENU System DivX® Video On Demand You can watch DivX DRM protected movies on the TV only if it is registered as a DivX-certified device. "" Digital Rights Management (DRM) functions as a technical security mechanism to protect the content provider's copyright. "" You can watch recorded movies or free DivX movies without registration. "" Visit the DivX website (http://www.divx.
Getting Support Getting support through Remote Management (MENU/123) MENU Support Remote Management Try Now You can use this feature to let Samsung Electronics diagnose your TV remotely when you need assistance with your TV. You will need to read and agree to the service agreement before using this feature. "" This function requires an Internet connection. Getting remote support You can get one-on-one support offered by a Samsung Remote Support service technician who can do the following remotely.
Finding the contact information for service (MENU/123) MENU Support Contact Samsung You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" To view the Open Source License, press the button.
There Is a Problem with the Picture Testing the picture (MENU/123) MENU Support Self Diagnosis Picture Test Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Try this! Unable to find a Channel If your TV is not connected to a cable or satellite box, run Setup ((MENU/123) MENU System Setup) or Auto Program (Broadcasting Auto Program). The TV image does not look as good as it did in the store. Store displays are all tuned to digital, HD (high definition) channels. If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
I Can't Hear the Sound Clearly Testing the sound (MENU/123) MENU Support Self Diagnosis Sound Test Try Now If the TV plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem Try this! There is no sound or the sound is too low at maximum volume. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV. The picture is good but there is no sound.
I Can't See 3D Images Clearly "" This function is not available on certain models in specific geographical areas. Testing 3D picture quality (MENU/123) MENU Support Self Diagnosis 3D Picture Test Try Now If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. The problem Try this! The 3D glasses are not working correctly. Make sure the glasses are powered on.
My Computer Won't Connect The problem Try this! The "Mode Not Supported" message appears. Set your PC’s output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. If you are using an HDMI connection, check the audio output setting on your PC. If you are using an HDMI-to-DVI cable, a separate audio cable is required. The TV Won't Connect to the Internet The problem Try this! The wireless network connection failed.
Anynet+ (HDMI-CEC) Isn't Working The problem Try this! Anynet+ does not work. Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device. Go to Anynet+ (HDMI-CEC) ((MENU/123) MENU System Anynet+ (HDMICEC)) and see if Anynet+ (HDMI-CEC) has been set to On. Check whether the TV remote control is in TV mode.
I Have Trouble Launching/Using Apps The problem Try this! I launched an app, but it's in English. How can I change the language? Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. My application is not working. Check with the service provider. Refer to the Help section on the application service provider's website. My File Won't Play The problem Some files can't be played.
Other Issues The problem Try this! The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV. This heat, however, is not a defect and does not affect the TV's functionality. The picture won’t display in full screen.
The problem Try this! The Broadcasting option has been deactivated. Broadcasting is only available when the Source is set to TV. The Broadcasting menu cannot be accessed while you watch TV using a cable box or satellite receiver. The Broadcasting menu cannot be accessed while a recording is in progress or the Timeshift function is running. The settings are lost after 5 minutes or every time the TV is turned off.
Before Using the Recording and Timeshift Functions Before using the recording and schedule recording functions "" Recording is not supported in the U.S.A and Canada. ●● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ((MENU/123) MENU System Time Clock). ●● You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries. ●● Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV.
Before using the timeshift function "" Timeshift is not supported in the U.S.A and Canada. ●● A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported. ●● USB memory sticks or flash drives are not supported. ●● The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
Read Before Using 3D Mode "" This function is not available on certain models in specific geographical areas. 3D precautions [[ Warning ●● When viewing a 3D video under a fluorescent lamp (50 Hz – 60 Hz) or 3-wavelength lamp, you may notice a small amount of screen flickering. "" If this symptom occurs, dim or turn off the light. ●● Switching the input mode while watching a 3D movie may disable the 3D function on the TV. "" If this symptom occurs, the 3D glasses may automatically turn off.
[[ Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D VIEWING. READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION. ●● Adults should frequently check on children who are using the 3D function. If there are any complaints of tired eyes, headaches, dizziness, or nausea, stop the child from viewing the 3D TV and ensure that they rest. ●● Do not use the 3D glasses for other purposes such as general wear, sunglasses, protective goggles, etc.
[[ Safety precautions The following safety instructions are provided to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product. ●● Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure may result in a product malfunction or fire. ●● Do not apply force to the lenses of the 3D glasses. Do not drop or bend the glasses. Applying force, dropping, or bending may result in a 3D glasses malfunction.
Supported Resolutions for 3D Modes "" These specifications apply to the 16:9 display ratio only. HDMI Resolution Frequency (Hz) 1280 x 720p 50 / 60 1920 x 1080i 50 / 60 1920 x 1080p 24 / 25 / 30 / 50 / 60 3840 x 2160p 24 / 25 / 30 / 50 / 60 Resolution Frequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.94 / 60 1920 x 1080p 23.98 / 24 / 29.97 / 30 / 59.94 / 60 Resolution Frequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.
Supported Resolutions for each of UHD Input Signals ●● Resolution: 3840 x 2160p, 4096 x 2160p "" The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
S Recommendation disclaimer "" Some of the features recommended by S Recommendation may not be available on all models. "" S Recommendation is only available for the models made for the U.S.A. S Recommendation with voice interaction For recommendations given in response to common speech commands: Voice Interaction is limited to the official language of the country of purchase. Performance may vary based on content availability, the clarity and volume of your voice, and ambient noise levels.
Read Before Using Voice, Motion, or Face Recognition "" This function is not available on certain models in specific geographical areas. Precautions for voice, motion, and face recognition Face recognition ●● This product saves thumbnail images of users' faces for use during the Face Recognition Login. ●● Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID and password.
Voice Recognition ●● Voice Recognition is not available in all languages, dialects, or regions. Its performance differs with the language chosen, voice volume, and ambient noise levels in the surrounding area. ●● Voice Text Input requires that you agree to any third-party app’s voice privacy policy. ●● Voice Text Input lets you enter text using voice commands instead of a mouse, keyboard, or remote control. This feature is particularly useful for searching, browsing the web, and using applications.
Requirements for Using Motion Recognition ●● Be sure to use Motion Control within the recommended distance of between 4.9 ft (1.5 m) and 11.4 ft (3.5 m). The actual recognition range may differ with the camera angle and other factors. ●● For the camera to recognize movement, you must stand out from the background. ●● The appropriate ambient brightness is 50 to 500 lux. (A bathroom typically has 100 Lux, a living room 400 Lux.) ●● Avoid direct sunlight when using Motion Control.
Read Before Using Apps ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees. Visit http://www.samsung.com for more information on specific device information and content availability.
●● E-commerce for online purchases is not supported. ●● With websites that have scrollable windows, scrolling a window can result in corrupted characters. ●● ActiveX is not supported. ●● Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate those options.) ●● Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
Read Before Playing Photo, Video, or Music Files Limitations on use of photo, video, and music files ●● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the TV's USB port.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360x8640 *.png PNG 4096x4096 *.bmp BMP 4096x4096 *.mpo MPO 15360x8640 *.jpg *.jpeg Supported music formats and codecs File extension Format Codec *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.wma WMA WMA Supports up to 10 Pro 5.1 channels. WMA lossless audio is not supported. Supports up to the M2 profile. *.
Supported video codecs File format Container Video codecs Resolution 4096X2160: 24 H.264 BP/MP/HP HEVC (H.265 - Main, Main10, Main4:2:2 10) *.avi 3840X2160: 30 4096x2160 Motion JPEG *.mkv *.asf Frame rate (fps) Bitrate (Mbps) Audio codecs 40 60 80 30 80 MVC *.wmv *.mp4 AVI *.mov MKV *.3gp ASF *.vro MP4 *.mpg 3GP *.mpeg MOV *.ts FLV *.tp VRO *.trp VOB *.mov PS *.flv TS *.vob SVAF *.svi *.m2ts DivX 3.11 / 4 / 5 / 6 MPEG4 SP/ASP *.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Picture sizes and input signals The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it.
Read before setting up a wireless Internet connection Precautions for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly. "" IEEE 802.11 ac communication protocol is not available on certain models. ●● To use wireless Internet, the TV must be connected to a wireless router or modem.
Read Before Connecting a Computer (Supported Resolutions) When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz. Choosing a resolution not included in the tables can result in a blank screen or just the power indicator turning on.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency (KHz) (Hz) (MHz) Polarity (horizontal / vertical) Clock frequency 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals CEA-861 Horizontal frequency Vertical frequency (KHz) (Hz) (MHz) Polarity (horizontal / vertical) 50.000 27.000 -/- 15.734 59.940 27.000 -/- 50 Hz 31.250 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 1280 x 720 50 Hz 37.500 50.000 74.250 +/+ 1280 x 720 60 Hz 45.000 60.000 74.250 +/+ 1920 x 1080i 50 Hz 28.125 50.000 74.250 +/+ 1920 x 1080i 60 Hz 33.750 60.000 74.250 +/+ 1920 x 1080 24 Hz 27.000 24.000 74.
Read Before Using Bluetooth Devices "" This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth ●● The Samsung Bluetooth Speaker function is only available for devices supporting TV SoundConnect. ●● You can't use Bluetooth devices, TV SoundConnect (MENU Sound Speaker Settings TV SoundConnect), and the Surround feature simultaneously. ●● Compatibility issues may occur, depending on the Bluetooth device.
License This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. DivX Certified® to play DivX® video up to HD 1080p, including premium content. DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license. Covered by one or more of the following U.S.
Glossary ●● 480i / 480p / 720p / 1080i / 1080p Generally refers to the number of effective scanning lines that determines the screen's resolution. There are two scanning methods: interlaced and progressive. –– Scanning Sequential projection of pixels to form images. The higher the number of pixels, the clearer and more vivid the images. –– Progressive A sequential scanning method that scans every line, one after another.
●● Dynamic versus Static IP Addresses If the network requires a dynamic IP address, use an ADSL modem or router that supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway and DNS values the TV needs to access the Internet, so they do not have to be entered manually. Most home networks use a dynamic IP address.