Owner's Manual
Table Of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard or Mouse
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer / Game Console Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported external subtitles
- Supported internal subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Video codecs supported by Q900R model series
- Video codecs supported by NU7100 model series or higher
- Video codecs supported by NU7090 model series or lower
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for 8K Input Signals supported by Q900R model series
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and functions available while playing multimedia content
- License
- Accessibility Guidance
- 114 -
The problem Try this!
The color is poor or the
picture is not bright
enough.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
● Settings Picture Picture Mode
● Settings Picture Expert Settings Brightness
● Settings Picture Expert Settings Sharpness
● Settings Picture Expert Settings Color
See if Power Saving Mode has been enabled.
● Settings General Eco Solution Power Saving Mode
Try resetting the picture.
● Settings Picture Expert Settings Reset Picture
There is a dotted line on
the edge of the screen.
Change Picture Size Settings to 16:9 Standard.
● Settings Picture Picture Size Settings 16:9 Standard
The picture is black and
white.
If you are using AV or analog equipment, disconnect the adapter from the Component (Blue)
input port on the TV and connect it to the AV (Yellow) input port.
" The Component or AV input port may not be provided depending on the model or
geographical area.
Check whether Grayscale is set to On.
● Settings General Accessibility Grayscale
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center
for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
" If the problem persists, check the signal strength or refer to the external device’s user manual.