E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connecting a Mobile Device 13 Using Smart View (Screen Mirroring) or contents sharing 13 Connecting mobile devices without a wireless router (Wi-Fi Direct) 13 Connecting a mobile device via the Smart View App Switching between external devices connected to the TV 14 Changing the input signal 14 Editing external
Smart Features TV Viewing Smart Hub Viewing Broadcast Information at a Glance 24 Displaying the Home Screen 37 Using the guide 26 Launching Smart Hub automatically 38 Changing the broadcast signal 26 Testing Smart Hub connections 38 Checking digital channel signal info and strength 26 Resetting Smart Hub Using a Samsung account Recording Programs 38 Recording programs 26 Creating a Samsung account 39 Managing the schedule recording list 27 Signing in to a Samsung account 39 Viewi
Picture and Sound System and Support Adjusting the Picture Quality Setting the Time and Using the Timer 47 Choosing a picture mode 54 Setting the current time 47 Configuring advanced picture settings 55 Using the timers Picture Support Functions Using the Screen Burn Protection and Energy Saving Functions 49 Viewing a picture-in-picture (PIP) 56 Preventing screen burn 49 Viewing a HDR mode 56 Reducing the energy consumption of the TV 50 Changing the picture size Adjusting the Sound Q
Troubleshooting Precautions and Notes Getting Support Before Using the Recording and Timeshift Functions 65 Getting support through Remote Management 75 Before using the recording and schedule recording functions 65 Finding the contact information for service 76 Before using the timeshift function 66 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 66 Testing the picture I Can't Hear the Sound Clearly 68 Testing the sound There Is a Problem with the B
Supported Resolutions for Video Signals 90 CEA-861 Read Before Using Bluetooth Devices 91 Restrictions on using Bluetooth Blocking programs based on their TV Rating 93 Blocking movies base on their Movie Rating (MPAA) 93 Blocking programs based on their Canadian English Rating 94 Blocking programs based on their Canadian French Rating 94 Blocking Programs based on their Downloadable U.S.
Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the Return and Play/pause buttons simultaneously for 3 seconds or more. "" The images, buttons, and functions of the Samsung Smart Remote may differ by model.
Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Using Smart Hub Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source Source When you press the button on your remote control, you can use the following functions and features. Settings ●● When the focus is moved, a quick settings appears on the top of the menu. You can quickly set frequently used functions. Source ●● You can select an external device connected to the TV.
Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. "" Availability depends on the specific model. Setting up Voice Interaction Turning the TV's verbal response (voice) on/off Settings System Expert Settings Voice Interaction Voice Feedback Turn Voice Feedback on to have the TV respond verbally to your voice commands.
Connecting an Antenna You can connect an antenna cable to your TV. "" An antenna connection is not necessary if you connect a cable or satellite box. ANT IN Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection LAN "" If you connect a LAN cable, the TV automatically accesses the Internet.
Establishing a wireless Internet connection Settings Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Network Settings Wireless Connection Select your wireless network. Refresh "" The image on your TV may differ from the image above depending on your model and geographical area.
Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting wired Internet connectivity issues Try Now After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on.
Troubleshooting wireless Internet connectivity issues After reading the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider. Wireless network connection failed If a selected wireless router is not found, go to Open Network Settings, and then select the correct router. Unable to connect to a wireless router 1. Check if the router is turned on. If it is, turn it off and then on. 2. Enter the correct password if required.
Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN Connecting with a component cable (only for models with COMPONENT IN / AV IN) After referencing the figure below, connect the Component IN on the TV to the Component OUT of the external device by using the provided adapter and component cable. Make sure to connect the same color connectors together. (blue to blue, yellow to yellow, etc.
Connecting with a composite cable (only for models with COMPONENT IN / AV IN) After referencing the figure below, connect the AV IN on the TV to the AV OUT of the external device by using the provided adapter and composite cable. When connecting the cables, be sure to match the colors between the cables and ports. AV IN / COMPONENT IN COMPONENT IN COMPONENT IN Adapter AV IN AV IN Adapter "" Connect AV (composite) equipment to AV In only. Do not connect to Component In.
Audio Input and Output Connections Make the correct audio connections between your TV and your external devices.
Connecting through wireless network You can connect the TV to a Samsung wireless audio device through wireless network. At this time, two devices must be connected on the same network. For more information, refer to Wireless Speaker Manager ( Settings Sound Expert Settings Wireless Speaker Manager). Connecting Bluetooth Devices You can connect the TV or audio devices via Bluetooth. For more information, refer to the Connection Guide ( Source Connection Guide).
Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen sharing HDMI IN (DVI) DVI HDMI IN (DVI) HDMI "" When your PC is connected, select PC for the Device Icon. For more information about the port settings, refer to "Editing external devices.
Connecting a Mobile Device View a mobile device's screen by connecting the mobile device to your TV or network. Using Smart View (Screen Mirroring) or contents sharing You can play media content saved on your mobile device on the TV's screen and share contents by connecting with the mirroring function. 1. Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device searches for available devices to connect to. 2. Select the TV from the list.
Switching between external devices connected to the TV You can switch between TV programs and the content of external devices. Changing the input signal Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. "" In case of the models that support the universal remote control, connect an external device (e.g. Blue-ray device, game console) to the HDMI port and turn on the device.
Connection Notes When connecting an external device, note the following: "" The number of connectors and their names and locations may differ with the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.
Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/ Optical. ●● An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself.
About the Samsung Smart Remote (Voice Interaction version) Voice Interaction is available for Samsung Smart Remotes that have a microphone. However, this function may not be supported depending on the model or geographical region.
Button (Voice recognition) Description Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears. When pressed, a number strip appears on the screen. 123 (Number pad) EXTRA Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.
About the Samsung Smart Remote (No Voice Interaction) Functions available on the Samsung Smart Remote may differ by model or geographical region.
Button Description When pressed, a number strip appears on the screen. 123 (Number pad) EXTRA Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. If the Color Button appears with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up/down/ left/right). Use this to access additional options that are specific according to the feature in use.
Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote. "" Availability depends on the specific model. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the Return and Play/pause buttons simultaneously for 3 seconds or more.
Controlling the TV with a Keyboard or Gamepad Connecting a keyboard or gamepad makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard and gamepad Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad "" This function is not available on certain models in specific geographical areas. "" If your device was not detected, position the keyboard close to the TV, and then select Refresh.
Setting up the keyboard In Settings System ●● Keyboard Language ●● Keyboard Type ●● Input Language Shortcut Input Device Manager, you can set the following functions. Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. "" The image on your TV may differ from the image above depending on your model and geographical area. Using additional functions Select on the QWERTY keyboard screen.
Smart Hub View descriptions of Smart Hub's basic functions. Press the button. Source Source "" The image on your TV may differ from the image above depending on your model and geographical area. After pressing the Hub. button on your remote control, you can surf the web and download apps with Smart "" Some of the Smart Hub services are paid services. To use a paid service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account.
When you press the button on your remote control, you can use the following functions and features. Settings ●● When the focus is moved, a quick settings appears on the top of the menu. You can quickly set frequently used functions. –– Picture Mode You can select the picture mode that provides the best viewing experience. –– Select Speaker You can select which speakers the TV uses for audio output. –– Sound Mode You can select a sound mode to optimize your listening experience.
Removing an item on the Home Screen To remove an item on the Home Screen, move the focus to the item you want to remove, press the down directional button, and then select Remove. Moving an item on the Home Screen To move an item on the Home Screen, move the focus to the item you want to move to a new position, press the down directional button, and then select Move.
"" If you want to review the Terms and Conditions, select View Details. "" If you want your account to be protected, select Profile image selection and password entry (High security) in the field below the password field. "" If you want the TV to log you in to your account automatically when you turn the TV on, click Sign me in automatically.
Using the GAMES Service Enjoy games provided with Smart Hub. "" Availability depends on the specific model. GAMES GAMES My Games Spotlight All Games Controller Trending "" The image on your TV may differ from the image above depending on your model and geographical area. You can install or run games. The installed games are stored in My Games. "" This function is not available on certain models in specific geographical areas. Installing and running a game Installing games 1.
Running an installed game To run a game, select GAMES My Games. Managing purchased or installed games On the My Games screen, move the focus to the desired game, and then press and hold the Select button. You can also, select My Games Options to manage installed games. Adding a game to the Home Screen 1. Select My Games Options Add to Home. 2. Select a game to add to the Home Screen. The selected game is added to the Home Screen. Removing a game 1. Select My Games Options Delete. 2.
Automatically updating games The installed games can be automatically updated. If you do not want games automatically updated, set My Games Options Auto Update to Off. "" Automatic update is enabled only when the TV is connected to the Internet. Rating games You can rate each game in the detailed information screen. "" This feature is only available when the game is installed on your TV. Using the APPS Service Download and run various apps from Smart Hub.
Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install. When the installation is complete, you can run it immediately. "" You can view installed apps on the My Apps screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device. "" You can run an app installed on a USB device only when the USB device is connected to the TV.
Moving apps 1. Select My Apps Options Move. 2. Select an app to move. 3. Move the app to the desired location. 4. Press the Select button. 5. Select Done. "" This function is not available on certain models in specific geographical areas. Removing an app 1. Select My Apps Options Delete. 2. Select an app to delete. 3. Select Delete. The selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. Updating apps 1. Select My Apps Options Update. 2.
Rating apps You can rate an app on the detailed information screen using the left or right directional button on the remote. Using other app features and functions Settings Broadcasting Expert Settings Channel-bound Apps A channel bound app provides information about offerings and services available on one channel.
Using the Web Browser Surf the Internet on your TV. WEB BROWSER "" When you select WEB BROWSER, you can see recently viewed web sites or featured recommendations. When you select a desired web site, you can get immediate access to it. "" You can use the WEB BROWSER more easily after connecting a keyboard and mouse. "" You can scroll web pages with the Directional pad. "" The web pages may differ from those on a PC.
Playing media content 1. Select a device with media content in Source. The media content list in the device appears. 2. Select a media content item from the list. The content is played. "" For more information about buttons, refer to "Buttons and functions available while playing multimedia content." "" The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted.
Using Voice Interaction Access and run certain menu options and functions using voice commands. "" Availability depends on the specific model. "" The image on your TV may differ from the image above depending on your model and geographical area. "" When you run Voice Interaction, the Voice Interaction User Guide appears on the screen. This Guide is different for each language supported by Voice Interaction.
Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a program to watch, and set up a schedule viewing or recording. In the Guide, you can see only the TV programs scheduled after the current time. "" The Guide also appears when you press the CH button while watching TV.
Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Antenna to choose Air or Cable. "" You do not need to use this function if your TV is connected to a cable or satellite box.
Using the instant and schedule recording options on the program info window ●● Instant Recording Press the Select button while watching a program to display the program info window. Press and hold the Select button, and then select Record to record the program. ●● Schedule Recording Press the Select button while watching a program to display the program info window. Use the left or right directional button to select a scheduled program.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. The appears next to programs that have been configured for a schedule viewing. "" To set up a schedule viewing, you must first set the TV's clock ( Settings System Time Clock).
Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now "" This function is not available in the U.S.A. and Canada. "" To use Timeshift, you must connect a USB device for recording. "" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions.
Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit The All Channels screen contains the following icons: ●● : A favorite channel Re-registering and deleting a channel Removing registered channels To remove a channel, select it, and then select Delete. To remove all channels, select Select All Delete. Adding back removed channels You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the All Channels list.
Watching blocked / restricted programs To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock blocks it. Enter the PIN to unblock the program when a message appears requesting the code. Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channel and All Channels screens with the symbol.
Removing channels from a favorites list Select channels in a favorites list, and then select the button. Rearranging a favorites list Select one or more channels, and then select Change Order. The Change Order highlight appears. Press the up/down directional buttons to indicate the new location for the channels. Press the Select button to set the channels into their new location. Renaming a favorites list Select the favorites list you want to rename, and then select Rename Favorites.
●● When the Smart View function is running ●● When you are viewing highlights of the current soccer game in the UHD resolution using the Highlight Player function ●● While watching an analog program "" This function is not available in the U.S.A. and Canada. "" The performance of Auto Highlights depends on the characteristics of the transmitted signal. "" It is advisable to use Auto Highlights only while watching a soccer game.
Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options Audio Options functions differently for analog and digital channels. Selecting a Language Settings Broadcasting Expert Settings Audio Options Preferred Language This is the language you will hear while watching TV if the language is included in the broadcast signal.
Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments. ●● Natural Reduces eye strain for a comfortable viewing experience.
●● Film Mode "" ●● Smart LED "" ●● ●● This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i). This function is not available on certain models in specific geographical areas. HDMI UHD Color "" When you set the HDMI connection to On, the TV turns off and then on automatically.
Picture Support Functions Configure the picture settings for your TV. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on the main screen, you can watch a TV broadcast in a picture-in-picture (PIP) window. "" This function is not available in the U.S.A. and Canada. "" This function is not available on certain models in specific geographical areas. "" PIP is not available while Smart Hub is active.
Changing the picture size Settings Picture Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard ●● Custom ●● 4:3 [[ Do not watch your TV in 4:3 mode for extended periods of time. This action can cause the black bars, which appear at the top, bottom, left, and right sides of the screen in 4:3 mode, to "burn in" and appear as temporary or permanent after images on the screen.
Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a sound mode to optimize your listening experience. Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalize the sound quality by adjusting the following settings.
Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Select Speaker Try Now You can select which speakers the TV uses for audio output. "" When Select Speaker is set so that sound comes from external speakers only, the Volume and Mute buttons and some Sound functions are disabled.
Listening to the TV through a Multiroom speaker "" This function is not available on certain models in specific geographical areas. Creating surround effect through Multiroom speaker Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Type When a multiroom speaker is used, an optimal sound can be output by creating surround effect. You can select any of the configurations with and without sound bar.
Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings System Time Try Now You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime. "" The clock must be reset every time the power is disconnected.
Using the timers Using the sleep timer Settings System Time Sleep Timer You can use this function to automatically shut off the TV after a pre-set period of time. You can set the timer in 30 minute increments for up to 3 hours. Turning on the TV using the on timer Settings System Time On Timer You can set On Timer to make the TV turn on automatically at a specific time. On Timer is only available when the Clock has already been set.
Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings System Expert Settings Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. To protect the screen, go to Auto Protection Time, and then select a time setting from the list.
Using Anynet+ (HDMI-CEC) Control the external devices connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMICEC) with the remote control. Connecting an external device through Anynet+ and using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Set Anynet+ (HDMI-CEC) to On. 2.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings may be reset to their defaults after a software update.
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings System Expert Settings Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Checking the TV and connected storage for malicious code Settings System Expert Settings Smart Security Scan If malicious code is found, the results of the scan will appear on the screen.
Using Other Functions View other functions. Running the accessibility functions Settings System Accessibility Try Now Enabling voice guides for the visually impaired Settings System Accessibility Voice Guide Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On.
Showing captions Settings System Accessibility Caption Caption Set Caption to On to watch programs with the captions displayed. "" Captions are not displayed by programs that do not support captions. "" The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control.
Enlarging the font (for the visually impaired) Settings System Accessibility Enlarge Try Now You can enlarge the size of the font on the screen. To activate, set Enlarge to On. Learning about the remote control (for the visually impaired) Settings System Accessibility Learn Remote Control Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
Setting up a password Settings System Expert Settings Change PIN The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to 0000: VOL → Volume Up → → Volume Down → → Volume Up → .
Using the TV as a display model (for retail stores) Settings System Expert Settings Usage Mode You can turn the TV into a display model for retail environments by setting Usage Mode to Retail Mode. "" For all other uses, select Home Mode. "" With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time. Enabling game mode Settings Picture Special Viewing Mode Game Mode Try Now "" The game mode is not available for normal TV viewing.
Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now To let Samsung Electronics diagnose your TV remotely when you need assistance with your TV, set Remote Management to On. You will need to read and agree to the service agreement before using this feature. "" This function requires an Internet connection.
Requesting service Settings Support Request Support Try Now "" This function is not available in specific geographical areas. You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be registered. "" You should agree to the terms and conditions for the service request.
The problem Screen Brightness Try this! If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first. Settings Picture Expert Settings and adjust the Backlight, Contrast, ●● Select Brightness, Sharpness, Color, or Tint (G/R) settings. Ghosting, Blurring, or Juddering If you notice ghosting or blurring on the screen, use the Auto Motion Plus function ( Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.
The problem Try this! The color is poor or the picture is not bright enough. Go to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. See if Energy Saving Mode ( Saving Mode) has been enabled. Try resetting the picture. ( Picture) Settings Settings System Picture Eco Solution Energy Expert Settings Reset There is a dotted line on the edge of the screen. Change Picture Size to 16:9 Standard. The picture is black and white.
The problem Try this! Make sure that the audio cable is connected to the correct audio output connector on the external device. The speakers are making an odd sound. For antenna or cable connections, check the signal information. A low signal level may cause sound distortions. Run Start Sound Test ( Test). Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may help resolve the problem.
My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. The problem The "Mode Not Supported" message appears. Try this! Set your PC’s output resolution so it matches a resolution supported by the TV. If you are using an HDMI connection, check the audio output setting on your PC. The video is OK but there is no audio. If you are using an HDMI-to-DVI cable, a separate audio cable is required.
The Schedule Recording/Timeshift Function Isn't Working When Timeshift or Schedule recording aren't working, these steps may help resolve the problem. "" This function is not available in the U.S.A. and Canada. The problem Try this! Schedule Recording cannot be used. Check if there is a USB device connected to the TV. Recording will automatically stop if the signal becomes too weak. The Timeshift function will not work if there isn't enough storage space on the USB device.
The problem Try this! Check whether the device supports Anynet+. Check whether the HDMI cable is properly connected. Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On. The connected device is not displayed. Anynet+ Scan for Anynet+ devices again. Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
I Want to Reset the TV Initialize the settings to factory defaults. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture, Sound, Broadcasting, and all other settings, except for the network settings, to the default settings.
The problem The remote control and/ or voice control does not work. Try this! The TV ships with protective stickers covering some of the sensors. Make sure all of the stickers have been removed. Broadcasting is only available when the Source is set to TV. The Broadcasting has been deactivated. The settings are lost after 5 minutes or every time the TV is turned off. The Broadcasting cannot be accessed while you watch TV using a cable or satellite box.
Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions "" Recording is not supported in the U.S.A. and Canada. ●● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( System Time Clock). Settings ●● You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Before using the timeshift function "" Timeshift is not supported in the U.S.A. and Canada. ●● A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported. ●● USB memory sticks or flash drives are not supported. ●● The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. ●● Resolution: 3840 x 2160p, 4096 x 2160p "" An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
Read Before Using Voice Interaction Read this information before using Voice Interaction. Precautions for voice interaction ●● Voice Interaction is not available in all languages, dialects, or regions. Its performance differs with the language chosen, voice volume, and ambient noise levels in the surrounding area. ●● Voice Text Input requires that you agree to any third-party app’s voice privacy policy.
Read Before Using Apps Read this information before using Apps. ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees. Visit http://www.samsung.com for more information on specific device information and content availability.
Read Before Using the Internet Read this information before using the WEB BROWSER. ●● The WEB BROWSER is not compatible with Java applications. ●● You can download the supported types of files, such as videos, mp3 files, and images, but you cannot download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead. ●● The web browser may not be able to access certain websites. ●● The TV does not support playback of flash videos.
●● Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing HTML5 Video/Audio. ●● Video sources from PC-optimized streaming service providers may not play properly on our proprietary WEB BROWSER. Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360 x 8640 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 *.jpg *.jpeg Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.wma WMA WMA *.m4a *.mpa *.aac Supports WMA 10 Pro up to 5.1 channels. WMA lossless audio is not supported.
Supported video codecs File format Container Video codecs H.264 BP/MP/HP Resolution 4096 x 2160: 30 4096 x 2160 HEVC (H.265 - Main, Main10, Main4:2:2 10) *.avi Motion JPEG *.mkv *.asf Frame rate (fps) 3840 x 2160 3840 x 2160: 60 Bitrate (Mbps) Audio codecs 60 60 80 30 80 MVC *.wmv *.mp4 AVI *.mov MKV *.3gp ASF *.vro MP4 *.mpg 3GP *.mpeg MOV *.ts FLV *.tp VRO *.trp VOB *.mov PS *.flv TS *.vob SVAF *.svi *.m2ts DivX 3.11 / 4 / 5 / 6 MPEG4 SP/ASP *.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it.
Installing an anti-theft lock An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for more information.
Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 -/- 720 (1440) x 480i 60 Hz 15.734 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 1280 x 720 50 Hz 37.500 50.000 74.
Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. "" This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth ●● You can't use Bluetooth devices and the Surround feature simultaneously. ●● Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not be available, depending on the environment.) ●● Lip-sync errors may occur.
Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.” Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Buttons and Functions Review available media playback, control, and record buttons and descriptions of how they are used. "" The available buttons and functions may differ with the content you are viewing or playing. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo or recorded content. The following buttons appear. "" The provided buttons or functions may differ with the media content type.
●● Zoom Zooms a photo in by up to a factor of 4. ●● Screen Fit Fits a photo to the screen. ●● Background Music During a slideshow, plays or pauses the background music. ●● Options "" The available options may differ with the model and content. Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects to the slide show. Plays background music while the TV displays photos.
Buttons and functions available while using sports mode If you press the Select button, the following buttons appear. ●● Zoom Pauses the current screen and zooms in any part of the screen by using the Directional pad. "" ●● Record "" ●● This function is not available when you browse the multimedia content saved on a USB storage device or PIP is active. This function is only available if the TV supports the recording function. Timeshift You can pause and rewind live TV.
●● REC Time "" ●● This function is only available if the TV supports the recording function. Stop Recording "" This function is only available if the TV supports the recording function. Buttons and functions available while recording a program or Timeshift "" This function is not available in the U.S.A. and Canada. "" The available buttons and functions may differ with the functions. If you press the Select button, the following buttons appear.
License Check the license information and trademarks applied in your TV. DivX Certified® to play DivX® video up to HD 1080p, including premium content. DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license. This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu.