e-Manual
Table Of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (Voice Interaction version)
- About the Samsung Smart Remote (No Voice Interaction)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Controlling the TV with a Keyboard or Gamepad
- Entering Text using the On-Screen QWERTY Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Using Anynet+ (HDMI-CEC)
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- Showing captions
- Adjusting the menu transparency
- White text on black background (high contrast)
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Enabling game mode
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Supported Resolutions for UHD Input Signals
- Read Before Using Voice Interaction
- Read Before Using Apps
- Read Before Using the Internet
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and Functions
- License
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The problem Try this!
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
●
Select Settings Picture Expert Settings and adjust the Backlight, Contrast,
Brightness, Sharpness, Color, or Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (
Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if Sleep Timer ( Settings System Time Sleep
Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if Auto Power
Off ( Settings System Eco Solution Auto Power Off) has been enabled
and disable it.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable or satellite box, confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable or satellite box, run Auto Program (
Settings Broadcasting Auto Program).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting HD content.
●
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●
Air/Cable Antenna Connection: Try HD channels after running the Auto Program function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables
are connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.