e-Manual
Table Of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (Voice Interaction version)
- About the Samsung Smart Remote (No Voice Interaction)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Controlling the TV with a Keyboard or Gamepad
- Entering Text using the On-Screen QWERTY Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Using Anynet+ (HDMI-CEC)
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- Showing captions
- Adjusting the menu transparency
- White text on black background (high contrast)
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Enabling game mode
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Supported Resolutions for UHD Input Signals
- Read Before Using Voice Interaction
- Read Before Using Apps
- Read Before Using the Internet
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and Functions
- License
70 71
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
"
This function is not available in the U.S.A. and Canada.
The problem Try this!
Schedule Recording cannot
be used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The Timeshift
function will not work if there isn't enough storage space on the USB device.
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem Try this!
Anynet+ does not
work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including Channel
Search, Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again
or turn your TV off and on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select the
Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+.
Set Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) to Off.
The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching
to a viewing mode. Use the remote control after the TV has completed the Anynet+
configuration or has switched to a viewing mode.
The Anynet+ device
won't play.
You cannot use the play function when Start Setup is in progress.