SAMSUNG DS-2100B KEYSET QUICK REFERENCE GUIDE
DS-2100B Keyset Speaker For hands-free operation and ringing Volume Control Keys Used to set independent levels for handset, speaker, ring and page volume Multi-Function Lamp 1. Fast flashing indicates new incoming call 2. Slow flashing indicates a message left on your keyset 3.
Things You Should Know • • • Lines from the Telephone Company are “C.O. lines.” Calls on these lines are referred to as “outside calls.” Lines may be assigned to groups. When they are in a group, you access a line by dialling a group access code (e.g. to dial an outside line). DCS provides distinctive ring patterns to your keyset. These are specific to the country in which you reside. For example, in the UK: − Outside calls have a double ring tone repeated.
Busy Line Queuing With Callback If you receive a busy signal when you select an outside line: • Dial 44 to hear confirmation tone, then hang up. When the line becomes free it will call you back. • Lift the handset or press the Speaker key to answer. Internal Calls Making An Internal Call • • • Dial the extension or group number. Wait for the party to answer. If you hear a brief tone burst instead of a ring tone, the extension you have called is set for Voice Announce or Auto Answer.
Call Processing Holding Calls • • Press TRSF, dial 11 and hang up (replace the handset or press the Speaker key). To return to the caller, pick up the handset, or press the Speaker key, and dial 11. Transferring Calls • • • • Press TRSF and dial an extension or group number. Hang up when you hear ringing (blind or unscreened transfer). OR Wait for the called party to answer, announce the call and then hang up (screened transfer). OR To return to the outside party without transferring, press TRSF.
Group Call Pickup To pick up (answer) a call ringing in any pickup group: • Lift the handset and dial 66 followed by the group number. Forwarding Calls • • • Dial 601 (Forward All) or 602 (Forward Busy) or 603 (Forward No Answer) or 604 (Forward Busy/No Answer) or 605 (Follow Me). Dial the number to which to forward. If you dial an external number, press the # key at the end of the number. Hang up. Dialling Features Speed Dialling • Press the Memor y key or dial 16. • Dial the desired speed dial number.
• Dial zone number 5–8 for external zone page (or 9 for all external zones) OR Dial Q for all zones page After the attention tone, make your announcement. Setting a Message Indication To leave a message at another extension (or group) if there is no answer or you receive busy tone: • Press TRSF and dial 43. You receive confirmation tone. • Hang up. Cancelling Messages To cancel a message indication that you left at another extension: • Dial 42 plus the number of the extension at which you left a message.
SYSTEM ACCESS CODES The DCS keyphone system has the following preset (default) feature access codes.
