User Manual(Web)

Symptom Check Remedy

I cannot group products. • Is the product connected to the

network via Wi-Fi?

•

If the product is connected to the

network via Bluetooth, NFC tagging

(WAM750, WAM751, WAM550,

WAM551 Only - Android), TV

SoundConnect, or AUX IN (WAM750,

WAM751 Only), you cannot use the

group products function.

App doesn't work properly • Does an error occur when

accessing the app?

• Make sure your smart device is

compatible with the app. (See

page 75)

Click here.

• Make sure the app is the latest

version.

• Make sure the product's front LED

turns from red to blue.

• If used with a HUB

- Make sure the HUB and the

smart device are connected to

same router.

- Make sure the HUB's indicator

LED's show that it is working

correctly. (See page 24, item 3.)

Click here.

If you experience troubles with

connecting the HUB and product,

try relocating the product so

that the product is closer to the

wireless router or HUB.

NOTE

If the problem persists, consult the service center for troubleshooting.

Open Source License Notice

• For further information on Open Sources used in this product, please visit the website: http://

opensource.samsung.com

Licences

• The Spotify Software is subject to third party licenses found here :

www.spotify.com/connect/third-party-licenses.

• For more information about Spotify Connect, please visit www.spotify.com/connect