User Manual
Table Of Contents
- overview
- outdoor vandal dome
- indoor vandal dome
- flush mount dome
- installation & connection
- network connection and setup
- Connecting the Camera Directly to Local Area Networking
- Connecting the Camera Directly to a DHCP Based DSL/Cable Modem
- Buttons used in IP Installer
- Static IP Setup
- Dynamic IP Setup
- Port Range Forward (Port Mapping) Setup
- Connecting to the Camera from a Shared Local PC
- Connecting to the Camera from a Remote PC via the Internet
- web viewer
- appendix
appendix
52_ appendix
TROUBLESHOOTING
PROBLEM SOLUTION
When an Windows 10 user accesses
the web viewer through Chrome
or Firefox, the sound volume of
microphone changes periodically.
y
This is what happens when microphone driver has been set to Realtek driver.
Install the High Definition Audio device (Windows Default Driver) or the third party driver as
the microphone driver.
What are the specifications for WAVE
files necessary to play audio at the
time of an event?
y
Sampling rate of 48,000 KHz or less is recommended.
y
For bits per sample (bps), up to 8/16 bit is recommended.
y
Only PCM encoding format is supported.
No video is displayed when accessing
the plug-in free webviewer on Safari
via HTTPS.
y
On the authentication popup window prompted when initially accessing https, click "View
Authentication Certificate" and select the "Always trust when connecting to the designated
webviewer IP" check box.
y
If the webviewer continues failing to display a video after you select "Next" on the message
window below, press the command key + Q to exit the Safari browser, access again and
follow the procedures stated above.
I can’t access the camera from a web
browser.
y
Check to make sure that the camera’s Network settings are appropriate.
y
Check to make sure that all network cables have been connected properly.
y
If connected using DHCP, verify that the camera is able to acquire dynamic IP addresses
without any problem.
y
If the camera is connected to a Broadband Router, verify that port forwarding is properly
configured.
Viewer got disconnected during
monitoring.
y
Connected Viewers become disconnected upon any change to camera or network
configurations.
y
Check all network connections.
y
If the camera is connected over an PPPoE network, it’ s possible for Viewer to disconnect
under poor network conditions.
The camera connected to the network
is not detected in the IP installer
program.
y
Turn off the firewall settings on your PC and then search the camera again.
Images overlap.
y
Check whether two or more cameras are set to a single multicast address instead of different
addresses. If a single address is used for multiple cameras, the images may overlap.
XND-6081F/XND-6081RF/XND-8081RF
Unit : mm (inch)