NETWORK VIDEO RECORDER User Manual Wisenet NVR
Network Video Recorder User Manual Copyright ©2021 Hanwha Techwin Co., Ltd. All rights reserved. Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
overview Important Safety Instructions Standards Approvals Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference. Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
overview CAUTION ● RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. ● Do not ingest battery, Chemical Burn Hazard. ● This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. ● Keep new and used batteries away from children.
Contents overview Important Safety Instructions 24 3 Product User Manual Description 24 Check Event List 3 Target Audience 25 Event Search 3 How to Use the Product 25 Event Instant Viewer 5 Contents 25 Stop Alarm Output 26 getting started 9 live 13 Real-Time Event Monitoring Camera Video Control Starting the system 26 Capture 9 installation Wizard 26 Instant Viewer 12 Shutting down the System 26 Temperature Detection Mode 12 Restarting the System 27 PTZ Mode 12 Logi
overview AI search 36 play 40 36 Screen Layout of the AI Search 36 Person Search 59 Storage Device 37 Face recognition search 63 Distributed Recording 38 Face Search 64 S.M.A.R.T 38 Vehicle Search 64 Monitor 39 LP Search 66 Text 39 LPR SEARCH 67 IP & Port 69 DDNS 41 Play Search Results 70 IP Filtering 41 Time Line Adjustment 70 HTTPS 41 Open Time Line Channel 71 802.
live viewer Screen Layout of the Live Viewer 85 Checking the System Status 93 PTZ Control Menu 85 Checking User ID 93 Using Digital PTZ (D-PTZ) function 85 Checking Camera List 93 Preset 86 Checking the All Camera Status 94 Running Preset 94 Running Swing (auto pan), Group (scan), Tour, or Trace (pattern) 86 Live Status 86 Record Status 86 Network Status 86 PoE Status 87 Changing the Pattern of Split Screen 87 Changing Overall Channel Aspect Ratio 88 Full Screen Mode 88 Se
overview setup viewer 105 105 Screen Layout of the Setup Viewer 105 Setting the Camera 105 Register 105 Channel Setup export viewer 119 119 SEC Backup Viewer 119 Recommended System Requirements 119 Screen Layout of the Backup Viewer 106 Camera Setup 106 Profile Setup 107 Camera Password 107 Setting the Recording 107 Record Schedule 107 Record Setup 108 Record Options 108 Setting the Event 108 AI engine 108 Event Setup 110 Event Rule Setup 110 Alarm Input 110 ONVIF Setup 110 Schedule 111 Setting the De
getting started Starting the system installation Wizard 1. Connect the power cable of the recorder to the wall outlet. As shown below, proceed through each step of the . Install Wizard can only be accessed at factory reset. If you do not want to proceed, click . 2. You will see the initialization screen. The initialization process will last about 2 minute. If a new HDD is installed, the initialization process may take longer. 1.
getting started Setting up the network Each product supports a different number of network ports. If it supports two or more network ports, you can set the network for each function as follows. Click of the network connected to the recorder. ● Network 1 (Camera) : Can be used as a port for connecting a camera. If you connect a camera, then the camera video will be transmitted. ● Network 2 (Viewer) : Can be used as a port transmitting video to the web viewer.
5. Set the date, time, and daylight saving time on the screen, and then click the . 7. On the screen, you can view the camera videos registered to each channel in thumbnails along with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired location. • getting started ■ The time zone setup might differ depending on the region that the product is released. 6.
getting started Shutting down the System Login 1. Select at the top right of the screen. To use the Recorder menu, you are required to login as a user that is authorized to access the applicable menu. 2. The window will appear. 1. Select at the top right of the screen. 3. Click on . 2. The window will appear. The system will shut down. Restarting the System 1. Select at the top right of the screen. 2. The window will appear. 3.
live Shows the video of the camera connected to the recorder. Also, you can adjust the camera and check the network transfer status. Item Description Displays information of the OSD screen on the video window. Screen Layout of the Live Shows channel information. The live screen is built as follows. • live Shows the status of all cameras connected to the recorder. Moves the page of the split mode. Moves to the next page of the split mode according to the set time.
live Checking the System Status Item The icon at the top of the screen indicates the status of the system. Description Displayed if the server has firmware to update. It is displayed when the system is overloaded. ■ Limit the number of users remotely monitored by Web Viewer or VMS, or control the number of events displayed in the event list of the recorder. Displayed when manually recording a video while the access restriction for stop recording is enabled.
Check Camera List Live Screen Menu Displays the camera type, status, and name registered in the recorder. After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen menu. The live screen menu appears differently depending on the recorder operation status or the type of the registered camera. Itrem Channel information • live ■ Each function may be restricted depending on the type of camera and the user's authority.
live Icons on the Live Screen Item You can check the status or operation with the icons on the live screen. Description Events from the recorder and camera are displayed in icons. ■ The icons displayed on the screen may differ depending on the type of camera and the user's authority. Event Display For details, refer to the "Setup > Setting the Event > Event rule setup" page in the Table of Contents. It is displayed on the channels that can enable the PTZ mode. Displays AUDIO ON/OFF.
■ Each product may support different split view modes. Live Screen Mode You can display your camera's live video in various split modes.
live Switching the Split Mode Example 2) 16-channel model You can split the live video from cameras to Single, 4-split, 9-Split, or 16-split mode and watch them one by one. ■ Each product supports different split modes. 13-16 16 10-16 Auto Sequence To switch the screen automatically, click < > at the bottom of the screen. You can monitor the split mode of your own choice by switching one after another at a certain interval.
OSD Information Display Channel Information Display You can show or hide the recording status, camera status, event display, etc. in the video window. You can check the information of the video being recorded with each camera. To show or hide the OSD information, click < To check the channel information, click < > at the bottom of the screen. > at the bottom of the screen. • live The information of the current video is displayed on the live video which is being monitored. 800x448 (H.
live Check the Camera Status Record Status You can check the status of all cameras connected to the recorder. If you select in the menu, you can check the profile, record type, frame rate (Input/Record), and bit rate (Limit/Input/Record) for each channel. To check the camera status, click < > at the bottom of the screen. ● Total bitrate (record/max) : Record shows the amount of data currently being recorded, and Max shows the amount of recorded data allowed for the recorder.
CH1 CH2 CH3 CH10 CH11 CH12 CH2 CH14 CH15 CH1 CH4 CH5 CH6 CH2 CH7 CH2 CH2 CH8 CH2 CH3 CH9 CH3 CH4 CH3 CH3 CH6 CH6 CH4 CH4 CH8 CH8 CH12 CH7 CH8 CH8 CH10 CH10 CH11 CH13 CH16 CH4 CH5 CH3 CH1 CH4 CH5 Network Status CH7 CH7 ● CH1 CH9 CH9 Select in the menu to check the status of network bandwidth currently being received/ CH2 CH2 CH1 CH1 CH1 CH11 CH12 CH1 CH13 CH12 transmitted.
live Changing Overall Channel Aspect Ratio Full Screen Mode Video screen ratio for all channels can be changed in live split screen mode. You can change to full screen mode, which has no top/bottom/left/right areas of the live screen. Click < > at the bottom of the screen. It changes to the actual proportion of the video. Click < Click < > to return to the previous aspect ratio. Changes to full screen mode. > at the bottom of the screen.
Setting Up the Live Layout Change of Layout Channel and Name This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a single layout. 1. Click < List > at the top left of the live screen, and then click < 3. Click < > to save the changed settings. Delete Layout Check Layout List Click < 2. Add or delete channels or rename layouts.
live Play Layout Sequence Real-Time Event Monitoring Click < Play sequence> at the bottom of the layout list to automatically switch the layout according to the sequence settings. Real-time events that occurred on the camera can be checked in the live video window and event list. ■ AI events are only available for products that support AI. ■ AI events are displayed only after setting event rules.
Event Search Event Instant Viewer You can browse events by camera and event type. To search for a specific event, click < > to select the event type and camera to browse. Event filter > to play the recorded video at the time the event ■ Instant viewer can play an event video for 1 minute. ■ For AI events, the best shot and details of the event that occurred are displayed. ■ AI event recognition may have different settings and operation specifications depending on the recorder model or camera.
live Camera Video Control Instant Viewer By using the function icon of the video window, you can easily use the functions of capture, video zoom, PTZ camera and thermal imaging camera. When you place your mouse over the video window, the live screen menu will appear. You can move the video back 30 seconds and play it while live monitoring. Instant viewer plays video from 30 seconds to 1 minute from the current time. Select the desired channel and click < The Instant Viewer screen appears.
PTZ Mode Zoom In You can run PTZ control of the selected channel. You can zoom in or out the video via digital zoom. Select the desired channel and click < Select the desired channel and click < >. Enters the PTZ control mode. Enters the digital zoom mode. ● : The PTZ mode is closed. ● : Captures video of the current state. ● : After clicking the digital zoom icon, you can use < ● : Returns to the 1x zoom screen. ■ In PTZ mode, click < ● / > to zoom in or zoom out the video.
live Display Text Change Channel Aspect Ratio You can monitor texts regarding the sales record received from POS in real time. You can change the aspect ratio of each channel. ■ This is executable when a text device is connected. ■ The Recorder can display text on a live screen when a text device is set. For details, refer to the "Setup > Setting the Device > Text" page in the Table of Contents. Select the desired channel and click < >.
PTZ Control Item With this Recorder, you can configure the settings of a PTZ camera as well as commercial cameras in the market to your preference. Description Zoom out/Zoom in This is active only if a channel that a PTZ camera is connected to is selected. Near/Far You can adjust the focus manually. Auto focus You can adjust the focus automatically. The PTZ camera will be activated only if the channel of the PTZ camera is selected.
live Using Digital PTZ (D-PTZ) Function To delete a registered preset 1. Register a camera that supports the D-PTZ profile. 1. Click < >. 2. Click < >. window will appear. ■ In cameras that support the D-PTZ profile, you can use the D-PTZ function. 2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using some of the function menus. ■ For more information about the supported functions, please refer to the camera manual.
Exporting the Recorded Video You can search the storage device to be exported and export the recorded video of the desired time by layout or channel. 1. Click < > at the bottom of the screen. 2. The export setup screen will appear. ● ● ■ ■ ■ ■ Format the memory stick or delete some of the data on the memory stick to secure adequate storage space. The operation speed of the product may slow down if the export is in which is a progress.
search You can search recorded video by various conditions such as time, event, and export. Time Search Screen Layout of the Search You can search the recorded data by the desired date and time conditions. ■ The time displayed will be based on the time zone and daylight saving time (DST) applied time zone, so it may be displayed differently depending on whether the data time zone recorded at the same time and daylight saving time (DST) is applied. 1. Select
Text Search You can search for various events by channel. You can search the data input to the POS device connected to the recorder. 1. Select in the menu. 1. Select in the menu. 2. Select a channel to search. 2. Select a date and time to search. • search Event Search ■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it 3. Set the keyword item.
search Export Search ARB Search You can search the exported data on the connected storage device. Only data saved in recorder file format when exported will be retrieved. You can search auto-recovery backup data stored on ARB storage devices. 1. Select in the menu. 1. Select in the menu. 2. When you click
Bookmark Search Smart Search You can search for bookmarked data. You can search for events by selecting a region of interest, an exclusive region, or a virtual line from a recorded video at a specific time. ■ To use smart search, you need to set the area of the camera's “Motion Detection" or “IVA” to the entire area. However, if you want to search for cameras 1. Click < > on the video window menu. 2. Set the smart search area in the video window. 1. Select in the menu.
AI search If there is AI data recorded by the camera, you can search for images in various conditions such as people, faces, and vehicles. Person Search In the recorded data, you can search for a person by any condition you want, such as gender, top/bottom color. Screen Layout of the AI Search 1. Select in the menu. 2. Select a channel to search. ■ If you select a channel to search, you can change the channel display mode by clicking < >.
Face recognition search 5. Set the similarity. You can search for registered face images from the recorded data. ■ Face recognition search is only available for recorder models that support AI recognition. ■ Usage consent is required to use the face recognition function. To agree to the use of the face recognition function, go to "Setup > System > System management > Settings" and check "Face recognition". 6. Select the overlap.
AI search Face Search Vehicle Search From the recorded data, you can search faces according to your desired conditions such as gender and age. You can search the vehicle by setting the vehicle type and color conditions from the recorded data. 1. Select in the menu. 1. Select in the menu. 2. Select a channel to search. 2. Select a channel to search. ■ If you select a channel to search, you can change the channel display mode by clicking < >.
LP Search LPR SEARCH You can search for vehicle license plates from the recorded data. You can search for the license plate number recognized in the recorded data. ■ LPR search is only available on recorder models that support AI recognition. • AI search 1. Select in the menu. 2. Select a channel to search. ■ If you select a channel to search, you can change the channel display mode by clicking < >.
play You can play the recorded data and export the video you want during playback. Item Time line Screen Layout of the Play Show/Hide Channel Split mode Full aspect ratio Full screen Previous/Next Channel Item Description You can use the video control function. Video control Overlap : Runs a smart search by specifying an area in the video window. : Saves the video screen as an image. : Zooms in the selected area on the screen. It only runs on a single split screen.
Play Search Results Time Line Adjustment Play Button Name and Function Paused state You can move the playback position and zoom the time line in and out. • play ● ● ● Click the desired play position in the time line. The playback start position will be moved. ■ Click the start point on the left side of the time line to move the playback position to the start point of the first video. ■ Place your mouse over the time line to see the corresponding thumbnail of the recorded video.
play Search Results Export You can export the search results to a file. 1. Click the < > button. 2. Select a layout and channel to export. 3. Select a start date/time and an end date/time. ■ If you changed the time zone of the recorder, select whether to apply DST. 4. Select the overlap. It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. 5. Click < > to select a storage device. 6. Please select a storage file type.
setup Sets the camera, recording, event, device, network, and system environment. Setting the Camera Screen Layout of the Setup You can access to the channel setup, camera settings, and profiles and camera password-related settings. Setting the Channel You can register a network camera for each channel and make connection between. • setup Setup > Camera > Channel setup ● Item Menu Top menu list Description Click each menu to go to the menu screen.
setup Automatic Registration of Network Cameras Registering a Network Camera Manually 1. In the field, click on the button. 1. In the field, click on the button. 2. window appears. 2. window appears. ■ Click < > in the camera list on the live screen to automatically search and register the camera. 3. Select a camera to register in the list and press the button.
● Address type : Select an address type of the camera. ■ The supported address type may differ depending on the type of the connected product. If you want to check the error details of camera registration If you failed to register a camera, the reason for the failure will be displayed. ● – Wisenet DDNS : This is available only if the camera is registered with the Wisenet DDNS(ddns. hanwhasecurity.com) server. Provide the registered domain for DDNS ID. Example) http ://ddns.hanwha-security.
setup Setting the Camera Functions Network Camera Firmware Upgrade You can set the camera while viewing the live video of the selected camera. Setup > Camera > Camera setup ● Channel : Displays channel information. ● Model : Displays the camera model information. ● Current version : Displays the current camera firmware version. ● 1. A camera connected to Wisenet protocols. 2. A camera connected with admin privileges. ■ For more details on camera settings, refer to the camera user manual.
● SSNR : Adjusts the brightness by reducing noise and minimizing afterimages even in dark places. ● Sens-up : Automatically adjusts the shutter speed according to the brightness of the current light. ● IRIS/Lens : Adjusts the brightness by automatically or manually adjusting the camera IRIS and lens. ● AGC : Adjust the brightness by amplifying the camera's electrical signal when images are shot in the dark.
setup Setting the Live Profile Setting the Remote Profile You can change the live transfer settings of the network camera. You can set the video profile transmitted to the network. Setup > Camera > Profile setup > Live : Displays the camera of the corresponding channel as a list or a thumbnail. ● Setup > Camera > Profile setup > Remote ● : Displays the camera of the corresponding channel as a list or a thumbnail. ● Camera name : Display the camera name. ● Camera name : Display the camera name.
Editing the Profiles Dewarping Setup You can change the video settings of a registered network camera for each channel. Press the button at the bottom of the window to go to the distortion correction setup popup window for each channel. Setup > Camera > Profile setup • setup ● Profile : Displays the profile type. ● Video output / Dewarp view: You can set
setup How to set WiseStream Dynamic GOV/FPS setup Function to analyze the complexity of the video and effectively reduce the data size while maintaining the quality. For details, refer to the camera's help or the product's user guide. Dynamic GOV can be used to automatically change the length of GOV depending on the video condition. For details, refer to the camera's help or the product's user guide.
Setting Camera Password Setting the Recording You can change the passwords of all registered cameras at once. You can setup scheduled recording, event recording and other recording related settings. You can register the camera’s ID and password. Setup > Camera > Camera password Record schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time.
setup ■ If a channel's data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to Record Setup recording even when the channel is configured to recording mode. For Key Frame recording channels, the icon for limited recording appears on the live screen's top side. But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each channel.
Setting the Event You can set the event-related settings such as whether or not an event is detected for each channel and whether an alarm occurs. AI function setup guide ● Object detection : Sets whether or not to enable object detection for the camera. ● AI recognition : Sets whether or not to enable AI recognition function for the camera. ● Usage : Shows the AI engine usage of the camera. ■ AI recognition works only when the object detection option is set to .
setup Event setup AI recognition Sets whether or not to detect events (e.g. object detection, AI recognition, motion detection, intelligent video analytics, tampering) sent by the camera for each channel and applies detailed settings. Setup > Event > Event setup > AI recognition Setup > Event > Event setup ● Object : You can set detailed settings for object detection of the connected camera. ● AI recognition : Sets detailed settings for AI detection of the connected camera.
Mask Motion Setup > Event > Event setup > Mask Setup > Event > Event setup > Motion • setup ● Mask detection : Sets whether or not to use mask detection. ● Motion detection : You can set whether to enable motion detection. ● Type : You can select the mask detection type. ● MD type : You can set a detection area and a detection excluded area. ● Minimum duration : Sets the minimum observation duration upon mask detection. – Detection area : Set the area to detect motion.
setup IVA Tampering Setup > Event > Event setup > IVA Setup > Event > Event setup > Tampering ● IVA : You can set whether to enable intelligent video analytics. ● Tampering detection : You can set whether to enable tampering detection. ● Type : You can set a virtual line, virtual area, and detection excluded area. ● Sensitivity : Sets the tampering detection sensitivity. – Virtual line : Set the virtual line to enable intelligent video analytics.
Event Rule Setup ● Event action : Displays the event action set in the event rule. You can set the event trigger and action rule to output an alarm when an event occurs. Item Setup > Event > Event rule setup Description PTZ preset Alarm output • setup E-mail Mobile push notification Monitor event ● Edit : Changes the registered event rule. Register a new event rule ● Add : Adds a new event rule by selecting from rule creation or rule copy. ● Delete : Deletes the selected event rule.
setup ● Alarm Input Event action : Click <+ Add action> to set the event action. – PTZ preset : Set the PTZ preset to be displayed when an event occurs. Click < for each channel. > to set camera presets You can set the operation of the alarm sensor. – Alarm output : Set the alarm out to be generated when an event occurs. Select the output terminal according to the number of alarm terminals on the recorder to set the alarm duration. – E-mail : Set up users to receive e-mail when an event occurs.
Schedule Setting the Device When setting the event rule, you can set the operating time of the event action. You can make the detailed settings for devices such as storage device and monitors. Setup > Event > Schedule Storage Device You can set the storage device usage and check the setting status. • setup Checking and formatting the device You can check storage devices and their capacity, usage as well as status. The connectable storage devices are HDD and USB.
setup ● ■ The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the Wisenet protocol. Storage Status : Displays the working status of a storage device. Click the to display the storage status window. ■ – Red : Displays the situation of video loss. ■ – Green : Displays the normal situation without video recording losses. – View : Click to see detailed information.
Connecting the iSCSI Adding an iSCSI device This function is only available for products that support iSCSI. When connecting an iSCSI device to the recorder, you can search for the iSCSI device and connect and disconnect it. Setup > Device> Storage device > iSCSI • setup 1. In the iSCSI window, click on the button. ● Add : Add an iSCSI device. 2. In the window, enter your IP address and port number and click . ● Delete : Delete the registered iSCSI device. 3.
setup RAID mode setting This function is only available for products that support RAID. ● Model : Displays the registered RAID model. ● Status : Displays the current operating condition of the HDDs installed in a RAID. – Active : Displays that the HDD is operating normally. If you enable the RAID (Redundant Array of Independent Disks) mode, you can safely recover your data even if your system HDD is damaged.
RAID mode setting Distributed Recording 1. Click on the or button. This function is only available for products that support distributed recording. 2. In the use RAID window, select settings of RAID and click on the < OK> button. You can save recordings in a distributed manner by distributing HDD(s) of each group. ● Enable : You can select whether or not to use the RAID mode. ● Shows the RAID types supported by each product.
setup S.M.A.R.T Monitor You can check the connection status and details of the hard disk mounted in the recorder. You can set the information displayed on the monitor as well as the output system. Setup > Device> Storage device > S.M.A.R.T Setup > Device > Monitor Monitor settings You can set the monitor output related screen displays, switching time, video display, etc. ● OSD : Only checked items among date, time, channel name and information icon will be displayed on the monitor screen.
Extended monitor setting Screen position setup This function is only available for products that support the use of an extended monitor. Some monitors many not display information (camera name, icon, time information, etc.) about the Recording, depending on the condition. Then, you can change the display position of the data. • setup 1. Select for video display and click . You can change the layout of the extended monitor. 1.
setup Text Registering a Text Device You can set the POS device setting to send text information and text event information. Device Settings You can make detailed settings for the POS device connected to the recorder. Setup > Device > Text > Device ● Device : Displays the text device name registered by the user. ● Enable : Specifies whether to enable text device. ● Channel : Select a channel to add a device from a channel table. ● Port : Display a port number that is set.
Text Event Settings Setting the Network You can set the text to receive an alarm when an event occurs. You can set various network functions, such as monitoring live video by connecting to a network from a remote location and receiving an event by e-mail. Setup > Device > Text > Event IP & Port • setup You can set the network connection route and protocol. Setting a network connection Sets the protocol and environment of the network.
setup Connecting and Setting the Network ● Networking may differ from the connection method, check your environment before setting the connection mode. 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected to the Broadband Router and enter the router's address (ex : http://192.168.1.1). When no router is used ● Manual mode – Internet connection : Static IP, leased line, and LAN environments allows connection between the Recorder and remote user. 2.
DDNS If a remote user accesses the network, you can set whether or not to use DDNS and the site to be connected. Setup > Network > DDNS To check Quick Connect status A progress bar and its message appears for a Quick Connect. Quick Connect Success : Message for a successful connection. ● Invalid Network Configuration : Message appears if the network configuration is not valid. Check the configuration. ● Please enable UPnP function of the router.
setup IP Filtering HTTPS You can prepare the list of IP addresses to allow or block access to a specific IP address. You can choose a secured connection system or install a certificate. Setup > Network > IP filtering ● Filtering type Setup > Network > HTTPS ● Secure connection system : You can select a type of security connection system. – Deny registered IP : Access to the registered IP address will be limited.
802.1x E-mail When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding certificate. You can send an e-mail to a Recorder-registered user at a specific time interval, or if an event occurs. 802.1x is an authentication system between a server and a client, which prevents hacking, virus infection, and information leakage of transmitted and received network data. SMTP Setting Sets the SMTP mail server. • setup 802.
setup Event Setting SNMP You can set the interval and type of the event that will be sent to the user. The SNMP protocol allows system or network administrators to remotely monitor and configure the network devices. Setup > Network > E-mail > Event Setup > Network > SNMP ● Delivery interval : Set the event interval. ■ If a series of events occurs, the e-mail will be sent at the specified interval, not on each event. ● ● Recipient Setting Enable SNMP v1 : SNMP v1 is used.
DHCP Server Checking the status You can set the internal DHCP server and assign an IP address to the network camera. You can check the IP address assigned to the current DHCP server, MAC address, and the connected network port information. Network Setting Setup > Network > DHCP server > Status ● Network : You can set the IP range and time to activate as the recorder's DHCP server.
setup To set troubleshooting 1. Set one recorder to mode and the other recorder to mode. 2. In the recorder set to mode, enter the viewer port IP and administrator password of the recorder you want to connect to and click under the status display. 3. Check the IP and status of the connected recorder in the recorder.
P2P Setting the System This function is only available for products that support P2P. You can set the date, language, authority, etc. displayed when using the system, and query system information or log information. You can connect the recorder to Wisenet Mobile for easy use when using P2P service. Setup > Network > P2P Date/Time/Language Setup > System > Date/Time/Language ● Enable P2P : Select check box if you want to use P2P service. ● QR Code : Scan QR code by mobile device.
setup ● Holiday : A user can select specific dates as holidays according to their own preferences. Select a holiday from the calendar displayed by clicking . – The same applies to or settings as holidays. User You can manage users, such as adding or deleting users and granting different authorities for each user. Setting the Administrator You can set and change Administrator's ID and password. The administrator can use and set all menu items and functions.
User setting If you want to register a user You can create user groups and set authorities for each group. You can manage user information such as registering and deleting users in the created user group. Setup > System > User > User • setup 1. Click on the < > button to launch the user addition popup window. To add a user, click on . 2. Select a group. When registering a user, the selected group will be automatically registered. If you want to add a group 1.
setup Restriction Settings If the user has restricted access Set user's restricted access or network restriction. If a general user selects a menu to which they do not have access, an access restriction confirmation window will be displayed. If all rights are restricted, only the accessible menu of the live screen menu will be displayed, and only the user's own password can be changed. Items with restrictions will require logging in for use.
System Management To upgrade the current software version You can check the current system version and update to a new version, export data, setting initialization, and more. Checking the System information • setup You can check the current software version and MAC address before proceeding with the upgrade. Setup > System > System management > Product information 1. Connect a device storing the software to be updated. ■ It may take about 10 seconds to recognize the device.
setup Settings ● You can export the information set in the recorder to a storage device and apply the same information to other recorders. Setup > System > System management > Settings ● Power down : If the power is off, the first alarm is generated. Select the
Checking the event log Checking the export log You can search recorded events including alarms, camera events and video loss. It also shows the log and its timestamp. You can search the user who performed the export and the execution time and details (time, channel, device, file type).
starting web viewer What is Web Viewer? Connecting Web Viewer Web Viewer is a software program with which the operator can access a remote Recorder for real-time monitoring, PTZ control (if configured) or search. 1. Open your web browser and type the IP address or URL of Recorder into the URL address box. 2. A user with the admin permissions should provide the admin ID and password. A registered user should provide the user ID and password.
installation Wizard As shown below, proceed through each step of the . 3. Set the network connection type and the connection environment on the screen, and then click the button. Install Wizard can only be accessed at factory reset. If you do not want to proceed, click . ■ When you complete installation using the install wizard on your recorder, the install wizard will not appear on your web viewer. • starting web viewer 1.
live viewer You can check the video from camera registered in the Recorder connected from a remote PC. Also, you can adjust the camera and check the network transfer status. Menu Description Enables the Manual recording function of the recorder. Screen Layout of the Live Viewer Saves the video saved in the set time of the selected channel in PC in AVI format. Clears the alarm in the event list and stops the alarm at the notification display of the system status.
Checking the System Status Checking Camera List The icon at the top of the screen indicates the status of the system. Displays the camera type, status, and name registered in the recorder. Name Description Live > List Displayed when a problem occurs with the pan or recording status. • live viewer Displayed when an error occurs in the power supply. Displayed when the amount of input data by channel exceeds the set amount of data limit.
live viewer Checking the All Camera Status Network Status You can check the status of all cameras connected to the recorder. Click the < > button, followed by the tab. You can check the status of network bandwidth currently being received/transmitted. Live Status Click the < channel. > button. You can check the status and transmission information of the camera connected to each ■ To change the profile setup, click the button.
Changing the Pattern of Split Screen Changing Overall Channel Aspect Ratio Click the < Video screen ratio for all channels can be changed in live split screen mode. > button and select the desired split screen. The selected split screen is applied to the video window. Click < > at the bottom of the screen. It changes to the actual proportion of the video. • live viewer If you want to go back to the previous screen ratio, click < > again.
live viewer Full Screen Mode Setting up the Live Layout You can change to full screen mode, which has no top/bottom/left/right areas of the live screen. This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a single layout. Click < > at the bottom of the screen. Live > List Check Layout List To exit the full screen, press the ESC key on the keyboard or click < General mode > at the bottom of the full screen mode.
Change of Layout Channel and Name Real-Time Event Monitoring 1. Click < Real-time events that occurred on the camera can be checked in the live video window and event list. > after selecting a layout. 2. Add or delete channels or rename layouts. 3. Click < > to save the changed settings. Click < or camera. • live viewer Delete Layout ■ AI events are only available for products that support AI. ■ AI events are displayed only after setting event rules.
live viewer Check Event List Event Instant Viewer When new events occur, the list of events will be updated accordingly. Select an event to check from the event list, and click < occurred. ■ The specified channels and events are displayed in the list according to the event rule setup. For details, refer to the "Setup > Setting the Event > Event rule setup" page in the Table of Contents. > to play the recorded video at the time the event ■ Instant viewer can play an event video for 1 minute.
Live Screen Menu Camera Video Control After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen menu. By using the function icon in the video window, you can easily enable functions such as screenshot, video rotation, and PTZ control. The live screen menu appears differently depending on the recorder operation status or the type of the registered camera. ■ Each function may be restricted depending on the type of camera and the user's authority.
live viewer PTZ Mode Zoom In You can run PTZ control of the selected channel. You can zoom in or out using the mouse wheel. Select the desired channel and click < If you scroll up using the mouse wheel, the selected video screen is enlarged by 10%, and a thumbnail window is displayed. >. Enters the PTZ control mode. ■ Depending on the camera, the PTZ control function and speed may be different. REC REC : The PTZ mode is closed. ● 90 RECREC 90 90 90 : Go to the instant90viewer.
PTZ Control Using Digital PTZ (D-PTZ) function PTZ Control Menu 1. Register a camera that supports the D-PTZ profile. If the connected network camera is a PTZ camera, the < camera channel is selected, you can control the PTZ. > icon is displayed in the camera list. When the ■ In cameras that support the D-PTZ profile, you can use the D-PTZ function. 2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using some of the function menus.
live viewer To delete a registered preset Exporting Video 1. Click < You can export the recorded video by manually inputting the desired channel, date, and time. >. 2. Select the preset to delete, and click . 1. Click the < > button. 3. window will appear, and click . The selected preset will be deleted. Running Preset 1. Click < >. 2. Double-click the preset you want to run from the list. The camera lens moves to the set position.
search viewer You can search and play the recorded video stored in the recorder by connecting the recorder remotely. Name Screen Layout of the Search Viewer Description Turns on/off the section setup. Saves the video of the selected channel in the designated path in AVI format. Play adjustment The date of the recorded video is displayed in orange, and the current date is displayed in a orange circle. Click the date in orange to view the recorded video information on the time line.
search viewer Time Search Text Search You can search the recorded data by the desired date and time conditions. You can search the data input to the POS device connected to the recorder. ■ The time displayed will be based on the time zone and daylight saving time (DST) applied time zone, so it may be displayed differently depending on whether the data time zone recorded at the same time and daylight saving time (DST) is applied. 1. Select < > in the menu. 2. Select a POS device to search. 1.
Bookmark Search Search Results Export You can search for bookmarked data. Search results of events, texts and bookmarks can be exported to a file. Example) Bookmark search result export 1. Click < > in the search results list. • search viewer 1. Select < > in the menu. 2. Select a channel to search. 3. Select the date and time to search. 4. Click the button. The bookmark search results will be displayed. Click the desired bookmark list to play.
AI search viewer If there is AI data recorded by the camera, you can search for images in various conditions such as people, faces, and vehicles. Person Search In the recorded data, you can search for a person by any condition you want, such as gender, top/bottom color. Screen Layout of the AI Search Viewer 1. Select in the menu. 2. Select a channel to search. 3. Select the date and time to search. 4. Select a detailed search option.
Face recognition search You can search for registered face images from the recorded data. ■ Face recognition search is only available for recorder models that support AI recognition. 2. Select a channel to search. 6. Select the overlap. It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. 7. Click the button. ● CH : Displays the recorded channel. ● Camera name : Displays the camera name.
AI search viewer Face Search Vehicle Search From the recorded data, you can search faces according to your desired conditions such as gender and age. You can search the vehicle by setting the vehicle type and color conditions from the recorded data. 1. Select in the menu. 1. Select in the menu. 2. Select a channel to search. 2. Select a channel to search. 3. Select the date and time to search. 3. Select the date and time to search. 4.
LP Search LPR SEARCH You can search for vehicle license plates from the recorded data. You can search for the license plate number recognized in the recorded data. ■ LPR search is only available on recorder models that support AI recognition. • AI search viewer 1. Select in the menu. 2. Select a channel to search. 3. Select the date and time to search. 4. Select the overlap.
AI search viewer Search Results Export Search results such as people, faces, and vehicles can be exported to a file. Example) Person search results export 1. Click < > in the search results list. 2. Select the desired list and click . ■ The exported video is saved as .avi file in the download folder.
play Play Search Results Export Video by Section Setup You can play the recorded data and export the video you want during playback. You can select the desired section from the time line or search list during video playing and export it to a file. To Adjust the Time Line 1. Click the < > button 2. Select the start and end points of the desired section in the time line with the mouse. You can move the playback position and zoom the time line in and out. • play 3. Click the < ● ● ● > button.
play Play Button Name and Function Paused state Playback state Name Description Previous event Go to the previous event video. Previous frame Move backward one frame Playback Play the video. Next frame Moves forward one frame or more. Next event Go to the next event video. Speed Select the video playback speed. Speed : x1/8, x1/4, x1/2, x1, x2, x4, x8, x16, x32, x64, x128, x256 It is used for reverse playback.
setup viewer You can configure the Recorder settings remotely on the network. Setting the Camera Screen Layout of the Setup Viewer You can check a list of cameras that are connected to the Recorder and configure the necessary settings. For details, refer to the "Setup > Setting the Camera" page in the Table of Contents. Register • setup viewer You can add a network camera(s). Setup > Camera > Register Name Description Menu Click each menu to go to the menu screen.
setup viewer Camera Setup Profile Setup You can change the settings of a connected network camera. You can set the profile for a network camera. Setup > Camera > Camera setup Setup > Camera > Profile setup Record You can set the recording profile for a network camera. ● When you click the button, a new camera web browser window is opened. – This is not supported if the camera is connected to the RTSP protocol.
Remote Setting the Recording You can set the video profile transmitted to the network and the expansion monitor. For details, refer to the "Setup > Setting the Recording" page in the Table of Contents. Record Schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time. • setup viewer Setup > Record > Record schedule Camera Password You can change the passwords of all registered cameras at once.
setup viewer Record Options Setting the Event You can set the hard disk recording option. For details, refer to the "Setup > Setting the Event" page in the Table of Contents. ■ You can set the recording duration separately for each channel. Setup > Record > Record options AI engine You can set whether or not to use AI events (object detection, AI recognition) and check the status of AI engine usage. ■ AI engine settings are only available on recorder models that support AI recognition.
AI recognition Motion detection & IVA You can change the AI recognition event setup. You can change the motion detection and intelligent video analytics event setup. ■ Settings and operating specifications may differ depending on the recorder model and camera. • setup viewer Tampering detection You can change the tampering detection event setup. Mask detection You can change the mask detection event setup. ■ Settings and operating specifications may differ depending on the recorder model and camera.
setup viewer Event Rule Setup ONVIF Setup You can set the event trigger and action rule to output an alarm when an event occurs. You can set the camera registered with the Onvif protocol. Setup > Event > Event rule setup Setup > Event > ONVIF setup Alarm Input Schedule You can set the operation of the alarm sensor. Whether to output an alarm can be scheduled according to the day and time. The initial setting will be an event sync, and an alarm will be sent only when an event occurs.
Setting the Device RAID You can check a list of devices that are connected to the Recorder and configure the necessary settings. This function is only available for products that support RAID. For details, refer to the "Setup > Setting the Device" page in the Table of Contents. You can set the RAID (Redundant Array of Independent Disks) mode. Storage Device • setup viewer You can check and change the settings related to the data storage device.
setup viewer S.M.A.R.T Text You can check the connection status and details of the hard disk mounted in the recorder. You can set the POS device text display and event text settings. Setup > Device > Text Device Relevant values of a POS device connected to Recorder can be set. Monitor You can set the information displayed on the monitor as well as the output system. Setup > Device > Monitor Event It is possible to set total amount conditions and keywords to display events of a POS device.
Setting the Network DDNS For details, refer to the "Setup > Setting the Network" page in the Table of Contents. You can set DDNS. IP & Port Setup > Network > DDNS A remote user can access the Recorder via the network to check the current mode and the IP address. • setup viewer Setup > Network > IP & Port IP address Specify the network connection path. IP Filtering You can prepare the list of IP address to allow or block accesses to a specific IP address.
setup viewer HTTPS E-mail You can select a security connection system or install public certificates. You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users. Setup > Network > HTTPS Setup > Network > E-mail SMTP You can set the server that sends mails and specify if you use the authentication process. ■ While using HTTPS, if you want to switch to HTTP, then abnormal operation can take place as the browser contains the setting values.
Recipient DHCP Server You can set groups and recipients to receive emails. You can set the network camera IP address and check the details by setting up a DHCP server. Setup > Network > DHCP server • setup viewer Network You can set the internal DHCP server and assign an IP address to the network camera. SNMP Using the SNMP protocol, the system or network administrator can remotely monitoring the network devices and sets the environment.
setup viewer P2P Setting the System This function is only available for products that support P2P. You can configure the various settings of the Recorder system. If you want to use P2P service, check the box. You need to scan the QR code on the screen to use the P2P service. For details, refer to the "Setup > Setting the System" page in the Table of Contents.
User Restriction settings You can manage users, such as adding or deleting users and granting different authorities for each user. You can set the user permission. Setup > System > User • setup viewer Administrator You can change the admin ID or the password. System Management You can check the current system version and update to a new version, export data, setting initialization, and more. ■ ID allows alphanumeric characters only. ■ If the admin ID is not used for access, you cannot change the ID.
setup viewer Settings Event log Using a storage device, you can apply the current configuration of Recorder to another Recorder. The event log lists recorded events, such as sensor events, camera events, or image losses. Press the Initialization button to return the network settings to their factory default state. Items in the category are excluded from the initialization. Export log Log You can check the log information related to system, events, and export.
export viewer SEC Backup Viewer Screen Layout of the Backup Viewer You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be played. 2020-05-14 20 :54 :13 H264(1920x1080), NONE PCs with a lower specification than the recommended below may not fully support forward/backward and highspeed playback.
export viewer Name Description Saves the current video's image as in an image file. Supports JPEG file format. Screen Printout Audio Prints out the current screen. You should have installed the appropriate printer driver before you can print out the screen. / A toggle button. Each time you press this button, the audio output will toggle between activated and deactivated. You can adjust the volume level from 0 to 100.
appendix Use Joystick Using Virtual Keyboard The function is only available for the product that supports a joystick. For products that support joy stick, see page 4 "Products supporting each feature” of the Product Specification Manual. The SPC-2000 joystick is operated as follows : • appendix 1. For alphanumeric inputs, the virtual keyboard window appears. 2. Using a mouse, click on the desired character tab. 3. Select . Entered word is applied.
appendix Troubleshooting Problem Problem Action Live video will be slow or cut off. ● The frame number set for multiple data transmission set in camera or network environment could differ from the actual rate of transmission. Click < > at the bottom of the screen to check the number of incoming frames per channel and the actual number of frames played. Basically, when you register a camera, the Live4NVR profile is created and the rate is set to H.264 800*448 30fps.
Problem Exported data cannot be played on a PC or recorder. Problem ● When setting the file format for exporting, first decide whether the device to be played is a PC or a recorder before setting. ● When playing on a PC, the export file format must be SEC. ● When playing on a recorder, the export file format must be recorder. In the live screen, the < > icon is displayed and the message window saying “Record data size exceeded limitation. Only key frames are recorded.