User manual

Service & Warranty
37
Chapter 12
This chapter provides information to help you get service and
support for your Sansa
®
Clip Zip™ MP3 player.
Learn More, Service, and
Warranty Information
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips &
Troubleshooting section to see if your question is covered there.
If you have questions about the use or features of your Sansa player as well as other
SanDisk products, please visit our Knowledgebase at kb.sandisk.com or
www.sandisk.com/support .
THIRD PARTY INTELLECTUAL PROPERTY NOTICE
This product is protected by certain intellectual property rights of Microsoft
Corporation. Use or distribution of such technology outside of this product is
prohibited without a license from Microsoft or an authorized Microsoft subsidiary.
Content providers are using the digital rights management technology for Windows
Media contained in this device (“WM-DRM”) to protect the integrity of their content
(“Secure Content”) so that their intellectual property, including copyright, in such
content is not misappropriated. This device uses WM-DRM software to play Secure
Content (“WM-DRM Software”). If the security of the WM-DRM Software in this
device has been compromised, owners of Secure Content (“Secure Content
Owners”) may request that Microsoft revoke the WM-DRM Software’s rights to
acquire new licenses to copy, display and/or play Secure Content. Revocation does
not alter the WM-DRM Software’s ability to play unprotected content. A list of
revoked WM-DRM Software is sent to your device whenever you download a
license for Secure Content from the Internet or from a PC. Microsoft, may, in
conjunction with such license, also download revocation lists onto your device on
behalf of Secure Content Owners.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT
PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF
A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4
VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON
COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED