User manual

12
Common Backup Error Messages
Fatal error during backup process:
During the memory card backup process, if COLORSPACE O encounters an error which
it is unable to resolve or ignore, a read error message window will immediately appear
to inform you that the backup process cannot continue.
The table below list the common error messages encountered during the backup
process as well as resolution suggestions:
Specific error message
Error message
Error explanation and solution
File system error
Source memory card or hard drive has file system errors which
can be repaired by either Windows ScanDisk or Mac OS Disk
Utility.
Memory card error
Backup speed is set too fast or memory card is not compatible.
Please use normal backup speed mode.
Hard drive error
Bad sectors in hard drive or hard drive not compatible. Please
check or change the hard drive.
Not enough space
There is not enough memory space in the hard drive. Delete
some data from the hard drive.
A single folder can only contain up to 2,048 files. Lesser if the
files have long file names.
Too many files
Data verification found inconsistencies between data on the
hard drive and on the memory card . Please use normal backup
speed mode
Data verification fail
Source memory card subfolder nesting is too deep or too many
folders. Please backup only memory cards from digital
cameras.
Subfolder nesting
too deep