Installation Guide

Web: www.saniwise.com
Saniwise Warranty
Return Policy: A Saniwise Bidet Seat which has been installed or used is non-refundable due to
governmental regulations pertaining to personal hygiene products. Saniwise cannot accept
product returns if the installation hardware kit has been opened or if other signs of use are
detected.
How to obtain service:
To obtain repair service under this warranty, you must contact us to obtain an RMA
(Return Merchandise Authorization) number.
Proof of purchase in the form of a copy of your original receipt must accompany the returned
unit for the warranty to be valid.
To obtain your RMA number and to receive return instructions or to speak with a customer
service representative.
1. Loss of or damage to Saniwise Bidet Seat due to abuse, misuse, tampering, mishandling,
improper packaging by you, alteration, modification and not following operation instructions.
No implied warranty, including any implied warranty of merchantability or fitness for a particular
purpose applies to the Saniwise Bidet Seat after the applicable period of the expressed
warranty or guarantee stated above, and no other express warranty or guarantee, except as
mentioned above, given by any person or entity with respect to Saniwise Bidet Seat shall bind
Saniwise, (some states and provinces do not allow limitation on how long an implied warranty
applies, so the above limitations or exclusions may not apply to you if prohibited by law,)
Saniwise shall not be liable for revenues or profits, inconvenience, expense, for substitute
equipment or service, or any other special, incidental or consequential damages. In no event
shall any claim or recovery of any kind against Saniwise be greater in amount than the purchase
price of the product causing the alleged damage. Without limiting the foregoing, you assume all
risk and liability for loss, damage or injury to you and your property and to others and their
property arising out of use or misuse of, or inability to use, the Saniwise Bidet Seat not caused
directly by the negligence of Saniwise. This limited warranty shall not extend to anyone other
than the original purchaser of the Saniwise Bidet Seat.
This limited warranty given by Saniwise covers all defects encountered in normal use of
Saniwise Bidet Seat and does not apply in the following situations.
Your Saniwise Bidet Seat is warranted against defects in materials or workmanship for one (1)
year from the date of original purchase. A defective product or defective parts returned to
Saniwise will be repaired or exchanged for a Refurbished Saniwise Bidet Seat as determined
by Saniwise in their sole discretion. Saniwise will not charge for labor or parts in connection
with warranty repairs or replacements. Saniwise is not responsible for the cost of removal,
return and/or re-installation of products.
2. Use of unauthorized or incorrect parts or supplies sourced from anywhere other than
Saniwise authorized dealers or parts that cause damage to the Saniwise Bidet Seat.
3. Replacement of discolored or stained parts caused by use of chlorine, bleach, ammonia,
and other chemicals, or abrasive cleaning supplies, oxidation or normal wear and tear.
4. Damage to or malfunction of the Saniwise Bidet Seat as a result of improper and negligent
installation.
5. Damage or loss resulting from sediments or foreign matter contained in a water system.
6. Any and all damages to plumbing, walls, floors, ceiling, and personal properties resulting
from water leaks or breakage. The product must be used at the user’s own risk. Therefore,
the owner hereby releases the manufacturer and distributor from any and all claims for
damages where the above conditions exist.