UP016DH(CLT5812) ENG OM 3/7/05 INSTRUCTION MANUAL 5:21 PM Page i CLT-5812 5.8 GHz Dual handsets Cordless Telephone with Call Manager Features IMPORTANT Charge the handset battery pack for a full 15-20 hours before using your cordless handset for the first time. www.sanyocanada.
UP016DH(CLT5812) ENG OM 3/7/05 5:21 PM Page ii Introduction Congratulations on your purchase of the CLT-5812 cordless telephone from SANYO. This phone is designed for reliability, long life, and outstanding performance utilizing the latest in 5.8 GHz technology. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes. Features ● Dual Handsets ● Call Manager Features*: Caller ID and Caller ID on Call Waiting (each handset).
UP016DH(CLT5812) ENG OM 3/7/05 5:21 PM Page 1 CONTENTS Getting Started Introduction/Features ................................inside front cover Controls and Functions.......................................................E2 Getting started Checking the package contents..........................................E4 Setting up the phone ..........................................................E4 Before using, register second handset to the base unit....E9 When to re-register handsets....................
UP016DH(CLT5812) ENG OM 3/7/05 5:21 PM Page 2 Controls and functions Dual Handsets 1 5 2 6 3 4 7 8 9 14 10 11 12 13 17 18 19 15 16 20 1. Handset antenna 11. REDIAL/PAUSE key 2. Belt clip hole 12. SELECT/CH key 3. Headset jack 4. Handset battery compartment 13. Handset microphone and ringer speaker 5. Handset earpiece 14. SPEED DIAL key 6. LCD display 15. END key 7. CID (caller ID)/MENU key 16. TALK/FLASH key 8. 17. #/ (up)/VOL (volume)/RING 9. (down)/VOL (volume)/RING key 10.
UP016DH(CLT5812) ENG OM 3/7/05 5:21 PM Page 3 21 27 22 23 28 24 25 26 29 21. Base antenna 26. DC IN 9V jack 22. CHARGE/IN USE LED 27. Charging contacts 23. PAGE key 28. CHARGE LED 24. Base charging contacts 29. DC IN 9V jack 25.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 4 STARTED Checking the package contents Make sure you have received the following items in the package. • • • • Base unit (1) AC adapter (2) Telephone cord (1) This instruction manual • • • • Handset (2) Rechargeable battery (2) Charging cradle (1) Belt Clip (2) Setting up the phone Do the following steps: A. Choose the best location B. Install the rechargeable battery packs into the handsets C.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 5 STARTED B. Install the rechargeable battery packs into the handsets Both handsets are powered by a rechargeable battery packs. The battery recharges automatically when the handset is placed in the base unit or charging cradle. IMPORTANT Use only the Sanyo rechargeable battery pack supplied with your cordless telephone.
UP016DH(CLT5812) ENG OM GETTING 3/10/05 5:28 PM Page 6 STARTED Low battery alert When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the phone is not in use, ¨Low Battery¨ appears on the LCD and none of the keys will operate. If the phone is in use, ¨Low Battery¨ flashes and the handset beeps. Complete your conversation as quickly as possible and return the handset to either charging cradle for charging.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 7 STARTED C. Connect the base unit and charging cradle and charge the handsets 1 2 3 Route the cord. Connect each AC adapter to the DC IN 9V jack and to each standard 120V AC wall outlet. Set the base and charging cradle on a desk or tabletop, and place one handset in the base unit and the other in the charging cradle. Make sure that the CHARGE/IN USE and CHARGE LED illuminates.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 8 STARTED • After installing the battery packs in the handsets, charge your handsets at least 15-20 hours before plugging into the phone line. 4 Place one handset in the base unit and one handset in the charging cradle for 15-20 hours without interruption. The base or charging cradle unit’s LED light (labeled CHARGE/IN USE or CHARGE) illuminates once the handset is placed in the base and charging cradle.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 9 STARTED Before using, register second handset to the base unit When the dual handsets are removed from the packaging, the handset that is placed in the base unit first (to charge battery for 1520 hours), will automatically be registered to the base unit. (It does not matter which handset you choose to place in the base unit first.) You will also need to register the second handset by placing it in the base cradle.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 10 STARTED When to re-register handsets 1 You’ll need to re-register the second handset (follow steps on page E9) each time the digital security code is changed. Refer to page E38 for details regarding the Digital Security Code. 2 When there is a power failure for more than one hour: If power failure occurs (e.g. due to electrical storm or if the unit is unplugged during a move), both handsets will need to be reregistered.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 11 STARTED Mounting the base unit on a wall Standard wall plate mounting This phone can be mounted on any standard wall plate. 1 2 3 4 5 6 Plug the AC adapter into the DC IN 9V jack. Wrap the AC adapter cord inside the molded wiring channel as shown. Plug the AC adapter into a standard 120V AC wall outlet. Plug the telephone line cord into the TEL LINE jack. Wrap the cord inside the molded wiring channel as shown.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 12 STARTED Direct wall mounting If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: • Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. • Try to mount your phone within 5 feet of a working phone jack to avoid excessive cable lengths.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:21 PM Page 13 STARTED Setting menu options There are five setup options available. They are Automatic Talk, CIDCW (Caller ID on Call Waiting), Area Code, Dial and Language. Automatic Talk allows you to answer the phone without pressing the TALK/FLASH key. If the phone rings when Automatic Talk is On, simply remove the handset from the base or charging cradle and the phone automatically answers the call.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:22 PM Page 14 STARTED Entering your area code If you enter a 3-digit area code number in the Area Code option, your local area code does not appear in Caller ID messages. Do not program this option if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number.
UP016DH(CLT5812) ENG OM GETTING 3/7/05 5:22 PM Page 15 STARTED Choosing the dialing mode Most phone systems use tone dialing which sends DTMF tones through the phone lines. However, some phone systems (such as those in rural areas) still use pulse dialing. The default setting is tone dialing. Depending on your dialing system, set the mode as follows: Notes: • Make sure your battery pack is fully charged before choosing the dialing mode. • Dialing mode can only be changed from handset 1.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 16 BASICS Making and receiving calls Handset On Base or Charging Cradle Pick up the handset (Automatic Talk: On) or pick To receive up the handset and press the TALK/FLASH key a call (Automatic Talk: Off). 1) 2) 3) 4) To make a call Handset Off Base or Charging Cradle Press the TALK/FLASH key (Automatic Talk: Off), or press the TALK/FLASH, /TONE/ , #/ , or any number key (Automatic Talk: On). Pick up the handset. 1) Press the TALK/FLASH key.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 17 BASICS Adjusting the handset ringer and earpiece volume Handset ringer tone and volume Press the volume up key or volume down key (labeled as, the VOL/RING or VOL/RING key) in standby mode to select one of five ringer tones and volume combinations. Earpiece volume Pressing the volume up key or volume down key (labeled as, the VOL/RING or VOL/RING key) during a call will change the earpiece volume of the handset.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 18 BASICS Redial The REDIAL/PAUSE key redials the last number dialed. The redialed number can be up to 32 digits long. Tone dialing switch-over Some telephone companies use equipment that requires pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 19 BASICS Selecting a different channel If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use. Press the SELECT/CH key. ¨Scanning¨ appears on the display, indicating the phone is changing to another channel. Page To locate the handsets (while it's off the base), press the PAGE key on the base. Both handsets beep for 60 seconds.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 20 BASICS Voice mail waiting indicator If you subscribe to voice mail service, you can use your cordless telephone to access your voice mailbox. The CHARGE/IN USE LED light on the base of your phone flashes whenever you have messages waiting in your voice mailbox. Just program the SPEED DIAL key with your access number and you can get your messages at the touch of a button. (The voice mail service provider will supply you with the access number.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 21 DIRECTORY Storing phone numbers and names Memory Dialing allows you to dial a number by pressing just a few keys. Your cordless phone stores up to 10 names/numbers in each handset. Note: In memory dialing operation, you must press a key within 30 seconds or the phone will return to standby mode. If you return the handset to the base, the phone will return to standby mode also. 1 2 3 4 Press the MEM key in standby mode. ¨Select Memory¨ is displayed.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 22 DIRECTORY 6 Press the MEM or SELECT/CH key. ¨Store Number¨ is displayed. The cursor flashes Store Number indicating that the display is ready for the number to be entered. Note: You have 30 seconds after pressing the MEM or SELECT/CH key to enter the number you wish to store. Otherwise, an error tone will sound and the phone will return to standby mode. 7 Use the number keys to enter the phone number. The phone number cannot exceed 20 digits.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 23 DIRECTORY Steps for entering names and special characters Refer to the letters on the number keys to select the desired characters. With each press of a numeric key, the displayed character appears in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key. If you make a mistake while entering a name Use the /TONE/ or #/ incorrect character.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 24 DIRECTORY For example, to enter SANYO. 1 2 3 4 Pick up the handset. Press the MEM key. Enter a number or press the select a memory location. VOL/RING or VOL/RING key to Press the MEM or SELECT/CH key. Press the MEM or SELECT/CH key again. (When there is information already stored in the selected memory location, ¨Edit MemoryXX¨ is displayed. See page E27 for information on “Editing a stored name and/or phone number”.) 5 Press 7 four times.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 25 DIRECTORY Making calls with memory dialing Memory dialing from Standby Mode 1 2 3 Press the MEM key. The handset displays your programmed memory locations. Select Memory 01 SANYO 02 Alison Press the VOL/RING or VOL/RING key, or enter the number (0 - 9) to select the memory location you would like to dial. Press the TALK/FLASH key. ¨Connecting¨ and the number you would like to dial appear on the display. Then the displayed number is dialed.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 26 DIRECTORY Chain dialing The memory locations on the handset are not limited to phone numbers. You can also store a group of numbers (up to 20 digits) that you need to enter once your call connects. This is referred to as Chain Dialing. An example of this is a bank account number. Once you have called your bank, and are prompted to enter the account number, press the MEM key and select the location number where the special number has been stored.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 27 DIRECTORY Editing a stored name and/or phone number 1 Press the MEM key in the standby mode, Select Memory ¨Select Memory¨ is displayed. 2 3 Press the VOL/RING or VOL/RING key, or enter a number (0 - 9) to select the memory location you would like to edit, and press the MEM or SELECT/CH key. 5 6 01:SANYO 9057609944 Press the MEM or SELECT/CH key again. The following screen appears with the memory location number that you have selected in the display.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 28 DIRECTORY 8 Press the MEM or SELECT/CH key. Replace Memory? If you changed either a name or phone Yes number, a confirmation display shows up. No If it is correct, press the VOL/RING key to move the pointer to ¨Yes¨ and press the SELECT/CH key. You will hear a Memory01 Stored confirmation tone, and the following screen appears. The memory storage is complete.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 29 DIRECTORY Erasing a stored name and phone number Select Memory 1 Press the MEM key in standby mode. 01 SANYO ¨Select Memory¨ is displayed. 2 3 Press the VOL/RING or VOL/RING key, or enter a number (0 - 9) to select the memory location you would like to erase. Press the MEM or SELECT/CH key. The name and phone number selected appears with the memory location number that you have selected in the display.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 30 SPEED DIAL Speed dial You can store your most frequently dialed number in the Speed Dial location in each handset. The Speed Dial allows you to dial a number with one key press. (There is no need to press the TALK/FLASH key. The phone will automatically dial the number stored.) If you subscribe to voice mail service, store your access number in this location.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 31 SPEED DIAL Making calls with the speed dial When the phone is in standby mode, simply press the SPEED DIAL key. The number stored in the Speed Dial memory location is instantly dialed. Note: If Speed Dial does not have a stored number, the handset will beep rapidly, and the phone will not dial. Deleting the speed dial 1 When the phone is in standby mode, press and hold the SPEED DIAL key. The following display appears.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 5:22 PM Page 32 FEATURES Caller ID You must subscribe to Caller ID service to use this feature. When the telephone rings, the Caller ID feature allows you to view the caller´s name and phone number on the display before you answer the phone. The handset displays the phone number of the incoming call, the name, and time. Additionally, you can dial the displayed number and store the information for memory dialing.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 5:22 PM Page 33 FEATURES Viewing the Caller ID message list The Caller ID list stores information for up to 30 incoming calls in each handset - even unanswered calls. 1 Press the CID/MENU key in the standby mode. The summary screen appears. The screen shows the number of new messages and total messages. 2 3 4 Press the VOL/RING or VOL/RING key to display the oldest or latest Caller ID message.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 5:23 PM Page 34 FEATURES Deleting information from the Caller ID list The cordless phone stores up to 30 messages (Caller ID names/numbers) in each handset. If the phone receives the 31st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually. Deleting a Caller ID message 1 2 3 4 Press the CID/MENU key in the standby 5/17 12:30PM 03 mode.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 4 5:23 PM Page 35 FEATURES Press the SELECT/CH or DELETE/TRANS key. When the pointer is at ¨Yes¨: You hear a confirmation tone and all stored Caller ID messages are deleted. Caller ID Total:00 When the pointer is at ¨No¨: The display returns to the summary screen.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 5:23 PM Page 36 FEATURES Using the Caller ID list Calling a party from the Caller ID list You can place a call from the Caller ID list. The cordless phone stores up to 30 messages (Caller ID names/numbers). 1 2 Press the CID/MENU key. Select the phone 5/17 12:30PM 03 number that you want to dial by pressing SANYO 905-760-9944 the VOL/RING or VOL/RING key. Press the TALK/FLASH key. The displayed phone number dials automatically.
UP016DH(CLT5812) ENG OM 3/7/05 CALLER ID 5:23 PM Page 37 FEATURES Storing Caller ID messages in memory dialing Messages (Caller ID names/numbers) shown in the Caller ID list can be stored in memory dialing. Note: You cannot store a Caller ID message if no phone number appears in the message. 1 2 3 4 Press the CID/MENU key. Select the phone number to be stored from the Caller ID list by pressing the VOL/RING or VOL/RING key. 5/17 12:30PM SANYO 905-760-9944 Press the MEM key.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL 5:23 PM Page 38 INFORMATION Changing the digital security code The digital security code is an identification code used to connect each handset and the base unit. Normally, setting the code is not necessary. The first time you charge each handset in the base, the security code is automatically set. In the rare situation that you suspect another cordless telephone is using the same security code, you can change the code.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL 5:23 PM Page 39 INFORMATION Note on power sources Battery replacement and handling When the operating time becomes short even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. Warning: To avoid the risk of personal injury or property damage from fire or electrical shock, only use the Sanyo battery model and Sanyo adapter model specifically designated for this product.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL 5:23 PM Page 40 INFORMATION Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom Suggestion • Make sure the AC adapter is plugged into The CHARGE/IN each charging cradle and wall outlet. USE LED or CHARGE LED won't • Make sure both handsets are properly seated in each charging cradle.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL Symptom 5:23 PM Page 41 INFORMATION Suggestion The handset doesn't ring or receive a page. • Re-register both handsets (see page E9). • The battery pack may be weak. Charge the battery for 15-20 hours. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Check the battery pack to ensure that there is a secure connection. • Make sure ringer volume isn’t “OFF”. • Charge the handset.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL Symptom 5:23 PM Page 42 INFORMATION Suggestion Handset No.1 or No.2 is not working. • Make sure the battery pack is connected to the handset and fully charged. Unavailable • Make sure the other handset is not already in use. Both handsets cannot be in talk mode at the same time. • Place the handset in the base for at least 5 seconds to re-register to the base. • Make sure the handset is not too far from the base when trying to use.
UP016DH(CLT5812) ENG OM 3/7/05 ADDITIONAL 5:23 PM Page 43 INFORMATION Technical Information IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 44 THE SANYO COMFORT WARRANTY WARRANTY APPLICATION Sanyo Communications products purchased new, unused in Canada through a Sanyo Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product. SANYO CANADA INC.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 45 SOS HELP LINE At Sanyo, fulfilling the needs of our customers is a priority. That’s why we created our SOS customer service program that guarantees satisfaction. NATIONWIDE CUSTOMER SUPPORT SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of Sanyo telephone products.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 46 Covered under one or more of the following U.S.