ELECTRIC MULTI-COOKER LIMITED WARRANTY MODEL: HPS-MC3 OBLIGATIONS In order to obtain factory warranty service, call the toll-free number below. The unit must be packed in the original carton or a well-padded sturdy carton in order to avoid shipping damage. Note: Do not return this unit to the retail store for service. To obtain factory warranty service, product operation information or for problem resolution, call 1-800-421-5013 Weekdays 8:00 AM – 5:00 PM Pacific Time Or visit web at www.sanyoservice.