User Guide

16 2A. Phone Basics
Calling Emergency Numbers
You can always place calls to 911 (dial ), even if
your phone is locked or your account is restricted.
During an emergency call, press
OPTIONS (right softkey) to display
your options. Highlight an option and press .
䢇 Phone Info to display your Phone Info menu (appears when the
phone is unlocked).
䢇 Unlock My Phone to unlock your phone (appears if the phone is
locked).
Exiting Emergency Mode
After you have placed an emergency call, your phone
automatically enters Emergency mode. Press
OPTIONS (right
softkey)
> Exit Emergency to exit Emergency mode.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.
When you place an emergency 911 call, the GPS feature of your
phone seeks information to calculate your approximate location.
Depending on several variables, including availability and access
to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.
In-Call Options
Pressing OPTIONS (right softkey) during a call displays a list of
available in-call features.
䢇 Save to save the current call’s phone number in your Contacts.
䢇 Contact Details to display information about the caller stored in
your Contacts.
䢇 Main Menu to display the phone’s main menu.
䢇 3-Way Call to open a call with two other parties.
䢇 Contacts to display your Contacts list.
䢇 Voice Memo to record the other party’s voice.
Tip
Press MY PHONE# (left softkey) to display your phone number
during an emergency call.
Important
Always report your location to the 911 operator
when placing an emergency call.
Some designated
emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your phone.
Note
Please make sure to secure permission prior to recording the
other party’s voice during a call.