Uninterruptible Power Supply SANUPS E11A102A Instruction Manual M0007084E
Introduction Thank you for choosing the SANUPS (E11A102A). SAVE THESE INSTRUCTIONS This manual contains important instructions for E11A102U001 that should be followed during installation and maintenance of the UPS and batteries.To use the UPS correctly and safely, read this manual before using the UPS. After reading, please keep it handy for convenient reference. This UPS is intended for installation in a temperature-controlled indoor environment free of conductive contaminants.
1. Safety Precautions PRECAUTIONS (IMPORTANT SAFETY INSTRUCTIONS) Before installing, operating, performing maintenance or inspecting the UPS, be sure to read this manual and accompanying documents carefully to obtain a clear understanding of the information related to its operation, safety and important precautions. This manual described two warning levels, DANGER and CAUTION, as described below.
1. Installation Precautions ！ CAUTION • • • • • The UPS should be installed only by technically qualified personnel. Improper installation can result in electric shock, bodily injury, and/or fire. Never operate or store the UPS in the following environmental conditions. Doing so may cause the UPS to malfunction, sustain damage or deteriorate, which could result in a fire. a.
3. Operating Precautions ！ DANGER • • Immediately shut the UPS off if it malfunctions, or if an unusual odor or noise is observed. Failure to do so may result in a fire. To avoid electric shock, do not open the cover of the UPS. ！ CAUTION • • • • Risk of electric shock, do not remove cover, No user serviceable part inside. Refer serviving to qualified personnel. The space around the UPS must be well ventilated.
4. Radio Frequency Interference ！ • CAUTION This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and.
7. Battery Handling Precautions ！ CAUTION • • • • • • • • • • • • Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions. Battery servicing should be performed by technically qualified personnel. Keep unqualified personnel away from batteries. Replace batteries only with the same model and brand: HRL1234WF2FR manufactured by CSB BATTERY Co., LTD. Customers should not dispose of used batteries themselves.
2. For Proper Operation 2.1 Input Power Requirements (1) Make certain that the AC input voltage and frequency correspond to the specified equipment rating (100V, 110V, 115V, 120V, within -20% and +15%, and 50 or 60 Hz ±5%: Active Filter and Economy Mode*). * The frequency variation range is set to ±3% when the UPS is shipped from the factory. If the frequency variation range of input power supply is ±5%, select ±5% as described in item ③ “Frequency sync range” of 10.1 “Setup Menu Item List”.
(5) Insulation testing Before testing indoor wiring insulation, shut down the UPS and disconnect the input and output cables. Conducting an insulation test with the UPS connected may damage electronic components such as the built-in arrester. (6) Rack support rails (not supplied) are required to mount the UPS on a rack. For details, contact your supplier or Sanyo Denki representative. 2.4 Dealing with Errors Contact your supplier or Sanyo Denki representative if any of the following occur.
4. Overview The SANUPS E11A is a stationary-type uninterruptible power supply designed to provide high-quality, stable AC power to critical equipment that requires continuous, uninterrupted power. The UPS is comprised of rectifier, charger, inverter, battery, and utility power transfer (bypass) circuits. In the event of failure of the AC utility power source, AC output to the load is sustained by the inverter converting DC power from the batteries.
5. External Dimensions and Part Names 5.1 Front and Back Panels ③ 440 17.32 ② (Inside cover) 86 3.39 (Inside cover) ① ⑤ ⑦ ⑨ MAIN SW EXT. BATT ⑥ ④ ⑫ ⑧ ⑩ ⑪ Length: 1.8 m (70.9 inch) Depth: 408 mm (16.06 inch) Weight: 16 kg (35.27 lbs) No.
5.2 Control Panel and Indicators LED11 LED5 LED6 LED10 LED7 LED8 ① LED12 LED4 ② LED9 LED0 No. LED2 LED3 LED4 LED5 LED6 LED7 LED8 LED9 LED10 ① LED11 ② ③ LED3 Functions Status display Lit Not lit Input power status Normal input － UPS output power status Inverter operation OFF Economy mode OFF (*3) ECONOMY Operation mode operation (*1) Double conversion DOUBLE Operation mode OFF (*3) mode operation (*2) CONVERSION Battery power BATT.
5.3 External Interfaces ① UPS back panel MAIN SW EXT. BATT ② No. Name ① PC I/F (PC interface) (RS-232C) Function Allows you to control the UPS from a computer (PC or workstation) by using the supplied power management software. Install the power management software (*2) on the computer, and connect the computer to the UPS with the supplied network cable. Interface mode (*1): Workstation mode (*1): Use the controls on the front panel to set the interface mode.
6. Installation ！ CAUTION ・ When installing the UPS, carefully follow the instructions in this Instruction Manual. ・ Install the UPS on a stable surface that can bear the weight (16 kg, 35.27 lbs). This surface should be flat, so the UPS cannot fall and cause bodily injury. ・ The possibility of vibration and shock should be minimized at the installation location. ・ All work that involves lifting the UPS, such as mounting it in a rack or attaching the stand, should be carried out by at least 2 persons.
6.4 Preparation Before Installation ！ CAUTION ・ Wear insulated gloves and take other precautions when connecting the batteries. Otherwise electric shock can result. ・ There is a constant voltage (max. approx. 24V: approx. 12V × 2) at the battery terminals. Do not touch them with your hands or short circuit them. Bodily injury can result. ・ The battery connector cannot be inserted in the wrong orientation. If it does not go in, do not try to force it.
6.5 Attaching the Stand ！ CAUTION ・ Unless the UPS is secured solidly in place, it can shift or fall during seismic events (earthquakes) or when it is subjected to shock or vibration, possibly causing bodily injury. ・ Be careful not to get your hands caught when installing the stand. Proceed as follows to attach the supplied stands. ① Prepare two supplied stands. ② Place the UPS in the stand. Always place with the left side of the UPS on the bottom, and the control panel on the top.
6.6 Mounting a Rack Mount Type UPS ！ CAUTION ・ Be careful to avoid straining your lower back when moving and installing the UPS. ・ The UPS weighs about 16 kg (35.27 lbs). Always get at least one other person to help you install it. Bodily injury can result if the UPS falls. ・ The UPS can fall when it is moved or installed, resulting in bodily injury or damage to the UPS. Hold the bottom side of the UPS firmly with both hands when installing it.
7. Wiring ・ Check that input and output power plugs are firmly seated. Do not exceed the rated capacity when connecting loads to the output terminals. Check that plugs and cards are firmly seated in the external interfaces. Failure to observe these precautions can result in electric shock, fire, or bodily injury. ・ The input power plug must be grounded. Failure to ground it can result in electric shock. ！ CAUTION 7.1 UPS Wiring ① Check that MAIN SW is in the “OFF” position.
③ Connect the input power plugs of the load devices to the output terminals. Terminal rated capacity AC125V 15A The total load connected to the 6 output terminals must not exceed 10A. MAIN SW EXT. BATT Output terminal capacity 125V 15A terminal × 6 Note If you must make a single-wire grounded connection, always connect the ground phase to the V terminal (phase) side. U V E Note The total output from all output terminals must not exceed 10A. 7.
8. Preparations Before Operation Check the following items before starting operation: ① ② Visually inspect the UPS to verify that there is no visible damage. Check that the UPS is connected to a utility power source that meets the input specifications. ③ Check that the input switch MAIN SW is set to “OFF”. ④ Check that load devices are connected correctly. ⑤ Check that none of the connections is loose. ④, ⑤Check load connections. MAIN SW EXT. BATT ③Switch is “OFF”.
9. Operating Procedures 9.1 UPS Startup (Normal Operation) ① Set MAIN SW on the back panel of the UPS to “ON”. ①Set to “ON”. MAIN SW EXT. BATT LEDs Green INPUT Green INV.ON/STAND BY Green OUTPUT Blinking Off Off ↓ Green INPUT Green INV.ON/STAND BY Green OUTPUT Lit Off Off Check that the INPUT indicator has changed from blinking to lit, and then proceed to step ②. ② Press and hold for one second. Buzzer Musical trill LEDs Green INPUT Green INV.ON/STAND BY Green OUTPUT Hold for 1 second.
9.2 UPS Startup (Battery Power) During a power outage, low voltage, or other trouble with the AC input power to the UPS, you can supply power to the inverter output from the built-in batteries. ① Check that MAIN SW on the back panel is set to “OFF”. MAIN SW ① Switch is “OFF”. EXT. BATT LEDs are all off. ② Press and hold it until the buzzer sounds. Release it when the buzzer sounds. Buzzer Musical trill LEDs Green INPUT Green INV.
9.3 Outage Simulation Test You should perform a test of whether the UPS operates properly during a power outage. Proper operation is as described below. Note Perform this test before powering the connected load devices on. ① Set the breaker on your utility power breaker panel to “Off”. Buzzer 2 beeps..., 2 beeps..., repeated LEDs Green INPUT Green INV.ON/STAND BY Green OUTPUT Blinking Lit Lit ② Set the breaker on your utility power breaker panel to “On”. Buzzer Silent LEDs Green INPUT Green INV.
9.4 UPS Shutdown (Daily) ① Press and / hold for 1 second. Buzzer Musical trill LEDs Green INPUT Green INV.ON/STAND BY Green OUTPUT Hold for 1 second.* Note Do not touch position. MAIN SW Lit Off Off when you perform a daily shutdown. Leave it set to the “ON” *Note The length of time to keep held down varies depending on the setting of item “⑨ switch response time” in §10.1 “Setup Menu Item List”. Operate as follows. When “1 second” is selected: Hold for 1 second.
10. User Settings 10.1 Setup Menu Item List You can configure the UPS by setting the menu items in the following list. Configure it according to your environment and requirements. The controls and indicators on the control panel are used to set items in the Setup menu. For details, see §10.2 “Setup Menu Operations”. Whenever you change a menu item setting, we recommend that you place a check mark in the “Current Setting” field of the Setup Menu Item List. ● LED blinks ○ LED off No.
10.2 Setup Menu Operations Set all menu items with the following procedure. This example shows how to set the “UPS operation mode” item to “Economy”. ① With MAIN SW on the back panel set to “ON”, check that the green INV.ON/STAND BY indicator and the green OUTPUT indicators are not blinking. ② Press and hold it for at least 3 seconds. Buzzer : 2 beeps 2 LEDs blink. Hold for 3 seconds. ③ Select the menu item to set by using the 5 LEDs surrounded by figure.
11. Maintenance and Inspection 11.1 Daily Inspection Check the control panel LED indicators to confirm that no error is indicated. No other special inspection or maintenance is required. 11.2 Periodic Inspection Inspect the following items once every 6 months. ！ CAUTION ・ Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, fuming or fire could otherwise result.
11.4 Battery Maintenance ！ CAUTION ・ Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, smoke or file could otherwise result. ・ Batteries should be replaced periodically. Batteries used after their service life has passed may cause a fire. ・ Never use organic chemicals such as gasoline, thinner, benzene or detergent to clean batteries. These can cause the casing to crack and leak, resulting in fire or current leakage.
11.5 Battery Test You can perform automatic and manual tests of the built-in and externally connected batteries. You can do this without stopping the load devices connected to the UPS. When it is shipped from the factory, the UPS is set up to perform an automatic battery test once every 6 months. To change the automatic battery test schedule, set item ⑮ “Battery check schedule” in §10.1 “Setup Menu Item List”. Proceed as follows to perform a manual battery test.
11.6 Battery Exchange You can exchange the batteries without stopping the load devices. However, this should be done as quickly as possible, because the UPS will be unable to provide backup power in the event of a power outage. ！ CAUTION ・ The battery pack weighs about 6kg (13.23 lbs). Be careful not to drop it on your feet. Bodily injury can result. ・ Wear insulated gloves and take other precautions when exchanging the batteries. Otherwise electric shock can result. ・ There is a constant voltage (max.
⑦ Attach the battery cover. ⑧ Attach the front panel. ⑦ Slide the cover in and secure with the screw on the right side. ⑧ First catch the claws on the right side, then push the left side in. ⑨ Rest the remaining battery service life with item ⑯ “Reset remaining battery life” in §10.1 “Setup Menu Item List”. For details, see §10 “User Settings”. Battery disposal Batteries are industrial waste containing lead, a toxic material.
11.7 Bypass Fuse Exchange ！ CAUTION Always power the UPS off before exchanging the fuse. Failure to do so can cause electric shock. Be careful to avoid injury or electric shock. If the bypass fuse blows, the red ALARM indicator lights and output from the output terminals stops. Proceed as follows to exchange the fuse for a new fuse, using the supplied bypass fuse. ① Stop the inverter by pressing MAIN SW to “OFF”.
12. Troubleshooting If a problem occurs, check the condition of the equipment and perform countermeasures as listed in the table below. ！ CAUTION ・ Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, fuming or fire could otherwise result. ・ Before beginning inspection, shut down the UPS completely, and remove the input power. Failure to do so may result in an electric shock.
Condition No recovery from utility power source failure. Utility power source failure occurs frequently. UPS does not switch from bypass operation to normal operation. Countermeasure ・ Check whether MAIN SW on the back panel of the UPS is in the “ON” position. (If MAIN SW is set to the “OFF” position during normal operation, the same operation as for a utility power source failure will be triggered.) See §9.1 “UPS Startup (Normal Operation)”.
13. Alarm Sounds The alarm buzzer emits sound patterns to alert you to failures and error conditions in the UPS. Check the sound pattern and refer to the following table to for the steps to take. Press Sound Pattern Continuous tone ＊ 2 seconds ＊＊ 2 beeps ＊＊ 2 beeps ＊＊... 2 beeps UPS Status 1 second 2 seconds ＊＊＊＊ ＊＊＊＊... ＊＊＊＊ What to Do This is a mechanical failure. Contact your supplier. During bypass operation The bypass fuse is blown. Exchange the fuse for the supplied fuse. See §11.
14. Maintenance Bypass Power Supply (Option) You can combine this UPS with an optional Maintenance Bypass Unit. In the event of a failure in the UPS, you can then exchange the UPS after manually switching from bypass power supply to maintenance bypass power supply. Note The following description applies to use with an optional Maintenance Bypass Unit. Normally, do not change the setting of the Forced Bypass switch. Leave it set to the “Inverter” side.
15. Functional Description 15.1 Basic Operation (1) Normal Operation In normal operation, the UPS switches automatically* between the three modes (a) to (c) depending on the state of the power. * The UPS does not switch automatically when item ① “UPS operation mode” in §10.1 “Setup Menu Item List” is set to “Double Conversion” or “Economy”.
(c) Economy mode The UPS switches to Economy mode when the input power voltage is within a certain range and the output power factor is above a certain value. In Economy mode, the UPS receives power from the utility power source and supplies it to the load. At the same time, the inverter is connected to the load and ready to activate. The batteries are kept continually charged and ready in case a problem (outage or voltage drop) occurs in the utility supply.
15.2 Protective Functions (1) Overload Protection If the UPS output is overloaded by exceeding the current capacity of the inverter, such as when a computer system boots up, the output selector switch automatically switches the source of AC power from the inverter to the bypass circuit, without interruption. After a certain period of time has elapsed, the source of power to the load is switched back to the inverter without interruption (auto-return), as shown in §15.1(1).
15.3 Protective Function Table The following table shows functions and operations which activate to protect the UPS. The ○ mark indicates lit LEDs and buzzer alarms. Operation panel (front panel) indicators Item INV.ON INPUT OUTPUT STAND BY Green Green Green ALARM Red Alarms O.L Red BATT.
15.4 Specifications AC input Item Output capacity Cooling system Phases Voltage Frequency Power requirements Input power factor Phases Voltage Voltage regulation Rated frequency AC Output Frequency regulation Voltage waveform Distortion factor of voltage waveform Rapid load change Transient Power outage, voltage recovery variation Rapid input voltage change Response time Load power factor (lag) Overcurrent protection Batteries Overload capability Inverter Standard or Performance Notes 1kVA/0.
16. Warranty Warranty for Use Overseas (North America) 3 Years 1. This product is warranted against electrical failure due defects in materials or workmanship for 3 years after the date of purchase. 2. Free repair or replacement by a product with equivalent functions will be made when it is determined that failure has occurred because of defects in materials or workmanship. 3. This warranty is void in the event of any modification or change to the product supplied by Sanyo Denki. 4.
Appendix Usage notes for SANUPS SOFTWARE STANDALONE When using supplied “SANUPS SOFTWARE STANDALONE”, please note the following instructions. “Charge” on the main screen of “SANUPS SOFTWARE STANDALONE” For the charge rate (as a %) of the battery displayed on the main screen of “SANUPS SOFTWARE STANDALONE”, please note the followings. Refer to §6.1 “Main Screen” in the User Guide of SANUPS SOFTWARE STANDALONE for details. 1.
LED blinking for setting up menu For the following two Menu Item, • “Restart time (battery charge rate)” in the E11A Instruction Manual §10.1 “Setup Menu Item List No.⑦”. • “Low battery voltage signal timing” in the E11A Instruction Manual §10.1 “Setup Menu Item List No.⑫”. when confirming two items using control panel of UPS, the positions of the LED blinking for setting up menu might be different from description in the E11A Instruction Manual. Refer to §10.
