User Manual
Table Of Contents
- AMD Radeon™ R9 270X/R9 270 Graphics
- Contents
- Chapter 1 Getting Started
- Chapter 2 Hardware Installation
- Chapter 3 Software Installation
- Chapter 4 Display Configuration
- Chapter 5 AMD CrossFire Technology
- Chapter 6 Using the Control Center Software
- Chapter 7 Reference
- Troubleshooting
- Graphics Card Installation Troubleshooting
- Troubleshooting AMD CrossFire
- Change Motherboard BIOS Settings
- Use Graphics Cards with Different Amounts of Memory
- Card Reversal Recommended
- 3D Client is Active
- AMD CrossFire is Currently Unavailable
- Screen Rotation is Unavailable or Does Not Work
- Video Displays Flicker During System Startup
- AMD CrossFire Disabled after Swapping/Moving Cards
- HDTV Adapter Troubleshooting
- There is a black border around the TV when using an HDMI connection.
- There is no display on the TV.
- DVDs will not play in high-quality modes.
- The display appears tilted.
- TVs/monitors connected cannot be enabled.
- Required display resolution is missing/unavailable in AMD Catalyst Control Center/AMD FirePro Control Center.
- Customer Care
- International Compliance Information
- FCC Compliance Information (USA)
- Industry Canada Compliance Statement (Canada)
- CE Compliance Information (European Union)
- Electrical Safety
- VCCI ITE Compliance Information (Japan)
- KC Certification Information (Korea)
- BSMI Certification Information (Taiwan)
- C-Tick (Australia and New Zealand)
- Product Environmental Compliance
- Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union)
- Troubleshooting
2. Unplug the computer's power cord, and then disconnect all cables from the back
of the computer.
Caution:
Wait approximately 20 seconds after unplugging the power cord before
disconnecting a peripheral cable or removing a component from the
motherboard to avoid possible damage to the motherboard.
3. Remove the cover to the computer's case.
Note: If necessary, consult the computer manual for help in removing the
cover.
Caution:
Static electricity can seriously damage computer components. Discharge
your body's static electricity by touching the power supply or the metal
surface of the computer chassis before you touch any components inside the
computer's case to avoid damaging them.
4. Unscrew or unfasten and remove any existing graphics card from the computer,
if necessary.
5. Locate the appropriate bus slot and, if necessary, remove the corresponding
metal backplate cover(s). Make sure all internal cables are clear of the slot.
Note: If you cannot find a bus slot to match the card, you need a graphics card
with the correct bus to match the motherboard.
6. Align the graphics card with the slot and press it in firmly until the card is fully
seated.
7. If your card requires supplementary power and must be connected directly to
the power supply, locate the appropriate power connector cable(s) from the
power supply and connect it (or them) to the graphics card's supplementary
power connector(s).
Note: If applicable, before installing a card that requires a supplementary
power connection, make sure your existing power supply has such a
connection available.
Tip: The location of power connections may vary between models. They can
be located on either the side or back of the card.
6 Hardware Installation
AMD Radeon™ R9 270X/R9 270 Graphics © 2014 Advanced Micro Devices, Inc.