Operating instructions

117
Display/Problem Cause Solution
Err 31 Interface handshake interrupted Transmit XON, then CTS
Print fct. blocked (XOFF, CTS)
Ref.wt. too light Error in storing reference weight Weight too light or there is no sample
(with the counting or weighing- on the scale
in-percent application)
Cannot update Reference updating not possible See “Counting” in “Operation
” for reference
(with the counting application) updating criteria
Not a number xxxxx Too low Input wrong (with any application pro- Follow the instructions for the application
xxxxx Too high gram), e.g., alphabetic input not allowed programs
Too many char. Input text too long Allowable text lengths, incl. decimal point:
– S ID, NUM, L ID,
ID: max. 20 characters
– W ID: max. 14 characters
Wrong line format Configured printout, printout memory Select the 22-character format
and 16-character format selected
Limits unequal Unit entered for tolerance limits in check- Adjust tolerance limits
for unit weighing different from the appl. used
Equation too long Equation exceeds 28 characters Limit equation to 28 characters
in formulation
Err 10x Key is stuck Release key or
Key pressed when switching on the scale: Contact your local Sartorius
x = 1 : (F1, F2, F5, F6), c Service Center
x = 2 : D, (F3), 0, 3, 4, 9
x = 3 : 2, 5, 6, ., p, t-right
x = 4 : 1, 7, 8, (F4), a, t-left
“Checkerboard” pattern displayed H key was pressed when turning on
continuously the scale, or is stuck
Err 320 Operating program memory defective Contact your local Sartorius
Service Center
Err 340 Operating parameter (EEPROM) Turn the scale off, then back on
is wrong again. If this error remains displayed,
RAM lost data please contact your local Sartorius
Factory settings deleted Service Center
Err 341 Battery needs to be recharged Leave the scale power on for at
least 10 hours
No WP Weighing platform is defective Contact your local Sartorius Service Center
blocked Function blocked None
The special code
J
None of the keys has been pressed Press a key
remains displayed since the scale was turned on
The weight readout Unstable ambient conditions Set up the scale in another area
changes constantly Too much vibration, or the scale Change Setup configurations to adapt
is exposed to a draft the scale to the ambient conditions
A foreign object is caught between Remove the foreign object
the pan and the scale housing
The weight readout is The scale has not been Calibrate/adjust the scale
obviously wrong calibrated/adjusted
The scale was not tared before weighing Tare before weighing
The scale is not level Level the scale
The dust cover is caught under the See “Replacing the Dust Cover” in
weighing pan the chapter “Care and Maintenance”
If any other errors occur, please contact your local Sartorius Service Center.
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