FAQ FAQ T18UTW-7-WIFI www.saswell.
1.Question：Is there a way to turn Alexa off? If so, can the light be turned off as well? Answer：Alexa can be turned off by mute, so it will no longer listen.But in mute mode, the light will be in red can not be turned off. FAQ If you have difcult with your T18, please try the following suggestions. Most problem can be corrected quickly and easily 2.Question: When will the T18 allow its wake word to be changed? We've made Alexa's word be "Computer" and want to change the T18 too.
5.Question: Does anybody know if the manufacturer gives people a hard time in fullling the warranty? Answer：Service and Support: All products come back by a 30-day change period, 1 Year maintenance period and lifetime support, But before that,please contact our customer service rstly. 6.
Install your 13.Question: Can I thermostat use it without internet connection? Answer：The T18 will still be able to control your heating and cooling, and use using with a C wire it wireless sensors with motion, Follow Me and sensor scheduling. But without a connection, won't be your ablethermostat.you to control or monitor thetheT18 remotely or use Alexa. Ifinternet you have a C wire,it will power won’tneed Power Extender Kit(PEK)included in the box. 14.
21.Question: How many sensors come with the T18? Answer：The T18 can be congured with 10 external sensors at most. 22.Question: When does the top blue led turns on? on all the time? only when alexa gets triggered? or when the thermostat "wakes" up (standing in front of it)? Answer：The LED light at the top of T18 will only light up when the wake word is used, when it's thinking, when it responds, or when the device is muted to not wake up. 25.
