SoberTrack Satellite Tracking of People LLC For 24/7 assistance, contact the STOP Solution Center 1‐866‐703‐STOP (7867)| techsupport@stopllc.com https://www.veritracks.com Copyright © Satellite Tracking of People LLC www.stopllc.
FCC & Industry Canada Compliance FCC: S5EST10417 I.C. 9086A‐ST10417 MODEL NUMBER: SoberTrack® NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Index Overview 5 ‐ 18 Schedules 34 ‐ 49 Enrollment 19 ‐ 23 Supervision 60 ‐ 85 Assignment 56 ‐ 59 Notifications 60 ‐ 85 Copyright © Satellite Tracking of People LLC 3 www.stopllc.
Overview • • Features SoberTrack Copyright © Satellite Tracking of People LLC 4 www.stopllc.
Features • • • • One piece device portable handheld device. GPS capability‐ points taken at the time of testing. All test result displayed in VeriTracks. Takes photo of enrollee at time of the testing. Copyright © Satellite Tracking of People LLC 5 www.stopllc.
SoberTrack Camera Display screen Straw port Charging port Copyright © Satellite Tracking of People LLC 6 www.stopllc.
Enrollment • Quick Steps Copyright © Satellite Tracking of People LLC 7 www.stopllc.
Enrollment /Prep Quick Steps 1. Prep SoberTrack by charging minimum 4 hours prior to install. – – Near window No longer than 2 weeks on charger 2. Create enrollee's profile – – – Primary ID Name Risk levels 3. Create enrollee’s Addresses Copyright © Satellite Tracking of People LLC 8 www.stopllc.
Assignment • Assigning a Device • Verifying a Successful Device Assignment Copyright © Satellite Tracking of People LLC 9 www.stopllc.
Assigning a Device 1. In VeriTracks, click the Enrollees tile. 1 2. Select the enrollee’s profile. 2 3. Click the Device Assignments tab. 3 4 4. Click Change Assignment. 5 5. Select SoberTrack. 6. Click the Save button. 6 Copyright © Satellite Tracking of People LLC 10 www.stopllc.
Create Enrollee Profile Comparison Picture 1. Access the enrollee’s SoberTrack Schedule tab. 1 2 2. Select SoberTrack Testing button. 3. Select On Demand Create button. On demand test will be sent to the SoberTrack. At the time of the test a photo will be taken. Copyright © Satellite Tracking of People LLC 3 11 www.stopllc.
Taking Sobriety Test 1. Device will alert for testing with 3 beep tones. 2. Tap display screen on SoberTrack. Screen will indicate: “Sobriety Test Required Now. Insert Straw and Tap Below to Begin”. 3. Click green GO arrow. Screen will display, “Preparing Sobriety Test, Please Wait”. 4. Display will read “blow into tube until buzzer”. Device will give a short beep when ready to start the test. 5. 1 4 2‐3 5 Stop when device sounds again. Copyright © Satellite Tracking of People LLC 12 www.
Create Enrollee Profile Comparison Picture Once Sobriety Test is completed 1. Access the enrollee’s SoberTrack Schedule tab. 2. Select SoberTrack Testing button. 2 1 3 3. Select Live tab. 4. Select the test results 5 5. Under the test picture select the Set as Profile button. Copyright © Satellite Tracking of People LLC 4 13 www.stopllc.
Schedules • Creating a Random Schedule • Creating a Fixed Schedule • Viewing the Schedule on a Calendar Copyright © Satellite Tracking of People LLC 14 www.stopllc.
SoberTrack Testing Schedules 1. Access the enrollee’s SoberTrack Schedule tab. 1 2 2. Select SoberTrack Testing button 3. Select the Design tab . 3 4. Select Type: a. Random – creates random test schedules based on set parameters. b. Fixed – creates set times a test will be sent. 4a 4b 5. Select Duration Between Tests – Between 1‐4 hours 6. Select Number of Tests per Block. – 1‐3 tests Copyright © Satellite Tracking of People LLC 15 www.stopllc.
SoberTrack Testing Schedules Cont. Random – Click time you want the random test to start. Calendar block will build based on the parameters set. Or Click and drag the time for the time block you would like the tests to occur. Copyright © Satellite Tracking of People LLC 16 www.stopllc.
SoberTrack Testing Schedules Cont. Fixed ‐ Click the time that you would like the test to occur. Copyright © Satellite Tracking of People LLC 17 www.stopllc.
SoberTrack Testing Schedules Cont. Confirmation Status To confirm the SoberTrack has received the schedules: 1 1. Click the Live tab 2. Black check mark SoberTrack has not received the schedule. 3. Green check mark confirms schedule was received by SoberTrack. Copyright © Satellite Tracking of People LLC 18 www.stopllc.
Supervision • Dashboard Display • Review Tests • Confirm Test • Confirm Re‐test Copyright © Satellite Tracking of People LLC 19 www.stopllc.
Dashboard To view SoberTrack events on the dashboard, add the Alcohol Device Events column 1 1. On the dashboard click the Columns dropdown 2. Select the Alcohol Device Events option 2 3. Name the Report. 4. Click Save 3 4 Copyright © Satellite Tracking of People LLC 20 www.stopllc.
Dashboard 1. To see the new display select the View dropdown 1 2 2. Select the name you saved display. 3 3. To rearrange columns click the Pencil icon. 4. Use up/down arrows to move columns to desired order. 4 5. Click Save. 5 Copyright © Satellite Tracking of People LLC 21 21 www.stopllc.
Dashboard Display with Alcohol events column Copyright © Satellite Tracking of People LLC 22 22 www.stopllc.
Reviewing Tests 1. Access the enrollee’s SoberTrack Schedule tab. 2. Select SoberTrack Testing button. 2 1 3 3. Select Live tab. 4. Select the test result. 4 Copyright © Satellite Tracking of People LLC 23 23 www.stopllc.
Test Review Once you click on the selected test the information window will open. Copyright © Satellite Tracking of People LLC 24 24 www.stopllc.
Test Review Window 1. Confirm Review – Agent can confirm the test results. 2. View Retries – If there is a failed or missed test the agent can review the results. 3. View Notes – Agent can review any notes that have been entered regarding the specific test. 4. Close – 1 Closes the window. Copyright © Satellite Tracking of People LLC 25 25 2 3 4 www.stopllc.
Test Review Window Entering a note 1 1. Click View Notes button 2. Click Add New Note button. 2 3. Enter related notes 4. Click Save 4 Copyright © Satellite Tracking of People LLC 26 26 www.stopllc.
Notifications • Dashboard Display • Review Tests • Confirm Test • Confirm Re‐test Copyright © Satellite Tracking of People LLC 27 www.stopllc.
SoberTrack Events Alcohol Device Check Failed (+ADCF) Enrollee failed to take test Alcohol Device Check Passed (+ADCP) Enrollee completed alcohol test Alcohol Test Positive (+ALCOHOL) Enrollee has positive alcohol event. Alcohol Test Positive Clear (‐ALCOHOL) Enrollee has had a negative test following a positive test event. Low Battery Alarm (+BATT) CRITICAL BATTERY ALARM (CBATT) DEAD BATTERY ALARM (DBATT) Copyright © Satellite Tracking of People LLC 28 28 www.stopllc.
Reading Immediate Notifications 1 3 2 4 5 6 7 1. Event Status & Code 4. Enrollee’s Primary Phone Number + indicates an in‐progress event ‐ Indicates a closed event 5. Event’s Start or Stop Date/Time 6. Enrollee’s Time Zone 2. Primary ID 7. Agent 3. Enrollee Name Copyright © Satellite Tracking of People LLC 29 29 Notifications www.stopllc.
Reading the Daily Report 1. Report Run Date/Time 2. The Last Call and Trackpoint received as of the report Date/Time 1 3. Number of minutes (duration) 2 3 Copyright © Satellite Tracking of People LLC 30 30 Notifications www.stopllc.
