User's Manual

7.7.2 ANTENNA INSTALLATION AND MAINTENANCE
Antenna test
failed
Wrong tag. The tag
used for the test is in
a low power mode.
Make sure you use a normal/fully powered tag for
testing (refer to the Working-with-Tags section in the
Reader User Manual). Perform the test again.
Faulty tag Replace tag. Do not use a tag with a black dot or black
square marking (faulty tag).
Antenna is not
on the list of
available
antenna types
You have purchased
new antenna type
which is not in your
version of the
ReaderManager
Download the latest version of the ReaderServer
available from Magellan’s website. Then upgrade
the ReaderServer on your reader using the
ReaderManager.
Antenna does
not work as
good as before
(reduced read
range, etc.)
The Antenna has
been moved recently
and was not tuned
Once you change the antenna position, moved the
antenna or replaced the mounting material you should
understand  rst whether the antenna is a ected by
the mounting material, put a plastic spacer if a ected
and tuned the antenna again.
Metallic object/s,
electronic devices or
cables are in the
close vicinity of the
antenna and a ect
the antenna
performance
Move all metallic objects, electronic devices and
cables away from the antenna or shield the antenna
by a purpose built ferrite shield. Once you do so
the antenna should perform as before. Measure the
maximum voltage, compare with the voltage previously
recorded and tuned the antenna if it’s required.
7.7.3 CONNECTING A READER
Can not  nd and connect
to the reader - reader
is not shown on the
Connection menu list
The reader was not in
the operational mode
when you connected a
communication cable and/
or opened the Connection
menu
Plug in the communication and power
cables. Wait for about 1 minute after you
apply power to the reader. The red LED must
be permanently on and the green LEDs o .
In the ReaderManager open the Connection
menu. Find the reader you want to connect
to on the list.
07-Jul-07 63-70-006-DOC 51
MARS-24E
User Manual