CG4 (CG408 and CG412) PRODUCT GUIDE CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
TABLE OF CONTENTS ABOUT SATO ...............................................................................................................4 POSITIONING SUMMARY............................................................................................5 PRODUCT NOMENCLATURE .....................................................................................5 UNIQUE SELLINGS POINTS .......................................................................................
DISCLAIMERS AND CONFIDENTIALITY SATO is a registered trademark of SATO Corporation. Other product and corporate names used in this publication may be trademarks or registered trademarks of other companies, and are used only for explanation and to their owner’s benefit, without intent to infringe. SATO has made a good faith effort to present the most accurate and timely information available.
reserved. ABOUT SATO SATO is a global barcode & RFID technology company that focuses on data collection and label printing solutions. We focus on retail, industrial, transportation & logistics and government sectors. Our solutions enable businesses to identify, track and manage people, products and assets.
POSITIONING SUMMARY Entry-level, affordable and compact thermal printing solution for low to- to medium-volume labelling applications Designed for a wide variety of uses ranging from small office shipping labels to compliance and general purpose product identification labels and tags.
UNIQUE SELLINGS POINTS Great Value for your printing solution CG4 offers the best price-feature value desktop printing solution in the compact printer class. With its 32-bit RISC CPU, 4 ips print speed, and 4MB Flash/8MB SDRAM Memory as well as optional accessories, the versatile CG4 is equipped to meet the requirements for a wide range of printing applications.
Printer Maintenance: tool-less, hassle-free The one-touch, tool-less print head release mechanism enables the print head to be quickly, easily replaced. Printer Platen Roller can be replaced without the need for any tools. Competitive Printer Language Compatibility Multiple printer language options enables replacement of competitive printer models with minimal reprogramming of data streams.
PRODUCT POSITIONING Internal Product Lineup Positioning The CG4 Series is categorized under the ‘Compact Series’ in the SATO product lineup. It is part of the CG printer family together with the CG2 series.
Desktop Printer Position Versus Competition List Price $ Zebra TLP3842 Zebra GK420d 1000 Zebra GX Series Datamax E-series 500 Intermec PC4 Series Performance CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG CG 4 Intermec PF8d/t & PC4 /Series (Print Speed & Resolution) © 2010 SATO Corporation. All rights reserved.
TARTGET MARKET AND APPLICATIONS RETAIL Price markdown labels & tags Garment hang tags / swing tickets Shelf-edge labels Price labels & tags Price markdown labels & tags Promotional labels & lags Inter-store transfer labels Returns labels LOGISTICS / WAREHOUSING / SUPPLY CHAIN Receiving labels Location labels Small carton or case labels Shipping labels Warehouse rack or shelf labels Asset tracking HEALTHCARE Patient ID labels Specimen labels Prescription labels Script docu
LABEL SAMPLES Carton Label Product Label CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Food Label Specimen Label Event Registration Label CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Retail Price Markdown Label CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
PRODUCT TOUR Printer Exterior Front 1 Operator Panel ○ 2 Top Cover ○ 3 Cover Open/Close Latch ○ 4 Media Ejection Slot ○ 5 POWER button ○ 6 FEED/LINE button ○ 7 ERROR LED indicator ○ 8 ○ Printer Exterior Back ON LINE (POWER) LED Indicator 3 standard connectivity options USB and RS232C interface on-board USB and LAN interface on-board USB and IEEE interface on-board CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Printer Interior 9 ○ 10 ○ 11 ○ 12 ○ 13 ○ 14 ○ 9: Print head 10: Ribbon Unit 11: Pull Out Lever 12: Roll Media Holder 13: Media guide and I-Mark/ Gap sensor 14: Optional Device Compartment CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Print head: available in 203 and 305dpi print resolutions. Ribbon Unit is for the TT model. The Pull Out Lever: used to pull out the ribbon unit from the top cover for ribbon loading. CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
The Roll Media Holder is used to hold the media roll, usually labels. Media guide and I-Mark/ Gap sensor . The Platen Roller is used to hold the media roll, usually labels. . The Optional Device Compartment is designed for installation of optional accessories such as the cutter or dispenser unit. CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
PRODUCT FEATURES, FUNCTIONS & BENEFITS FEATURES Operation Panel FUNCTIONS 2 control buttons (POWER button and FEED/LINE button), and 1 LED status light. o Clamshell Design Press POWER button to power on or off. FEED/LINE button: press this button to select printer status (online or offline) or to feed paper. ON LINE (POWER) LED status light: green LED light illuminates when the printer is online, i.e. ready to print. Green light blinks when printer is offline. Red indicates error.
Paper or Label Holder CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG Allows loading of paper, including adjusting of width of paper holder to match paper size. The clamshell design makes it easy to load labels by simply “dropping in” labels. For more detailed instructions on loading labels, refer to the Quick Guide or Operator’s Manual. Label changes can be thus be done in no time. Coloured and clearly marked components guide the user on how to load media. © 2010 SATO Corporation. All rights reserved.
Ribbon Unit The ribbon unit serves to load the ribbon and wind up the used ribbon. The placement of the ribbon under the cover does not interfere with the printer controls. It gives the operator wider access to the inside of the printer. Pull the lever on the middle of the ribbon unit toward you to pull out the ribbon unit. For more detailed instructions on loading ribbons, refer to the Quick Guide or Operator’s Manual. CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation.
Printhead Mechanism CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG Printhead configuration of print resolution: 203 dots per inch (or 8 dots per millimetres) for CG408 model and 305 dots per inch (or 12 dots per millimetres) for CG412. The one-touch, tool-less print head release mechanism enables the operator to quickly and easily replace the print head. © 2010 SATO Corporation. All rights reserved.
Print roll paper and fan-folded paper option Fanfold media feeds through back of printer. Pass the paper through the opened window at the rear of the unit. The CG4 is designed to easily accept fanfold media, which effectively extends the media capacity of the printer. Processor 32-Bit RISC Determines processing time; and throughput speed. Fast data processing for desktop printer, and virtually instantaneous throughput.
Communication Interfaces The CG4 is available in the following 3 configurations USB and RS232C interface on-board To connect printer to the host computer using the USB interface. USB and LAN interface on-board To connect printer using LAN interface and establish direct communication with host computer system on Local Area Network USB and IEEE interface on-board To connect printer to the host computer using IEEE interface interface.
COMPETITIVE ANALYSIS Manufacturer Hardware Specifications Model SATO Datamax CG4 Strengths CG408 CG412 E-4203 E-4204 E-4304 • • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203dpi Resolution Max Print Speed Print Method Max Print Area Media Length (Tear Off) (USD 585) 203 dpi 203 dpi 300 dpi 3 ips 4 ips 4 ips Direct thermal, optional thermal transfer 4.3” (109.2 mm) to 24” (609.6 mm) 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.
Manufacturer Hardware Specifications Model SATO Godex CG4 is better CG408 CG412 EZ1100 Plus • • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305dpi N.A. 203dpi 4 ips Direct thermal, thermal transfer 4.25” (108 mm) to ~ 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) Memory Dimensions Weight Media Specifications Media Width 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash 6.
Manufacturer Hardware Specifications Model SATO Godex CG4 is better CG408 CG412 EZ1200 Plus EZ1300 Plus • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203dpi Resolution Max Print Speed Print Method Max Print Area Memory Dimensions Weight Media Specifications Media Width DT: (USD 750) TT: (USD 850) 305dpi N.A. 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) 203dpi 300 dpi 2 ips – 6 ips 2 ips – 4 ips Direct thermal, thermal transfer 4.25” (108mm) to ~ 4.
Manufacturer Hardware Specifications Model SATO Zebra CG4 is better CG408 CG412 GX420d/ GX420t/ GX430t • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305 dpi DT: (USD 695) TT: (USD 795) TT: (USD 950) 203 dpi 6 ips DT 203 dpi 6 ips DT/ TT 4.09” (104 mm) to ~ 300 dpi 4 ips DT/ TT 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.
Manufacturer Hardware Specifications Model SATO Zebra CG4 is better CG408 CG412 GK420d • • • • • • List Price (Base Model) DT: (USD 595); TT: (USD 695) 203dpi Resolution Max Print Speed Print Method Max Print Area Memory Dimensions Weight Media Specifications Media Width DT: (USD 750); TT: (USD 850) 305dpi (USD 695) 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) 203 dpi 5 ips Direct thermal 4.09” (104 mm) to 39” (991 mm) 8 MB SDRAM; 4 MB Flash 6.81” (H) x 7.
Manufacturer Hardware Specifications Model SATO Zebra CG4 is better CG408 CG412 LP 2844 • • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305dpi (USD 575) 203 dpi 4 ips Direct thermal 4.09” (104 mm) to ~ 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) Memory 6.81” (H) x 7.05” (W) x 9.37” (D) DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.
Manufacturer Hardware Specifications Model SATO Zebra CG4 is better CG408 CG412 TLP 3842 • • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area Memory Dimensions Weight Media Specifications Media Width DT: (USD 750) TT: (USD 850) 305 dpi (USD 845) 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) 300 dpi 2 ips Thermal transfer 4.09” (104 mm) to ~ 8 MB SDRAM; 4 MB Flash 6.81” (H) x 7.05” (W) x 9.
Manufacturer Hardware Specifications Model SATO Zebra CG4 is better CG408 CG412 TLP 3844 Z • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305 dpi (USD 895) 300 dpi 4 ips Thermal transfer 4.09” (104 mm) to ~ 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.
CG4 is better Hardware Specifications Model CG408 List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area Memory Dimensions Weight Media Specifications Media Width CG412 PC4 Series DT: (USD 750) TT: (USD 850) 305 dpi (USD 545) 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) 203 dpi 4 ips Direct thermal/thermal transfer 4.65” (118 mm) to ~ 8 MB SDRAM; 4 MB Flash Standard: 1 MB Flash, 2 MB DRAM 6.81” (H) x 7.
Manufacturer Hardware Specifications Model SATO Intermec CG4 is better CG408 List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area CG412 PF8d DT: (USD 750) TT: (USD 850) 305 dpi 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) Memory Dimensions Weight Media Specifications Media Width PF8t N.A. N.A. 203 dpi 4 ips Direct thermal 4.65” (118mm to ~) 203 dpi 2 ips Thermal transfer 4.
Manufacturer Hardware Specifications Model SATO TSC CG4 is better CG408 CG412 TDP-245 Plus • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305 dpi N.A. 203 dpi 2, 3, 4, 5 ips Direct thermal, thermal transfer 4.25” (108 mm) to 90” (2286 mm) 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.
Manufacturer Hardware Specifications Model SATO TSC CG4 is better CG408 CG412 TTP-245C TTP-343C TTP-244CE • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area DT: (USD 750) TT: (USD 850) 305 dpi 6.81” (H) x 7.05” (W) x 9.37” (D) DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 300 dpi 203 dpi Up to 4 ips Up to 4 ips Thermal transfer/direct thermal 4.25” (108 mm) to 4.17” (106 mm) to 4.
Manufacturer Hardware Specifications Model SATO Toshiba Tec CG4 is better CG408 CG412 B-SV4D • • • List Price (Base Model) DT: (USD 595) TT: (USD 695) 203 dpi Resolution Max Print Speed Print Method Max Print Area Memory Dimensions Weight Media Specifications Media Width DT: (USD 750) TT: (USD 850) 305 dpi N.A. • 4 ips Direct thermal, thermal transfer 4.09” (104 mm) to 11.81” (300 mm) 203 dpi Up to 5 ips Direct thermal 4.25” (108 mm) to 24” (609.6 mm) • • • 8 MB SDRAM; 4 MB Flash N.A.
FREQUENTLY ASKED QUESTIONS last updated on January 31, 2010 1. What are the interfaces available on the new CG4? The New CG4 printer comes with 2 standard built-in interface combinations. USB + RS232C USB + Parallel USB + LAN 2. Which of the 2 built-in interfaces is set as default on the CG4 printer? USB is set as the default interface at the factory. To switch from USB to RS232C, LAN or Parallel, please refer to the procedure described in the CG4 Quick Guide or Operator Manual 3.
11. Can we change the print resolution by simply switching the print head just like GL or GT series? No. It is not possible to change the print resolution by simply switching the print head. Some other parts such as the gear will also have to be changed. However, the same firmware is used for both print resolutions. 12. Are there any Demo applications which can be used when promoting the new CG4 to business partners and customers? Yes.
WARRANTY INFORMATION Please contact your local SATO representative or authorized partner for product warranty terms and condition. SPARE PARTS INFORMATION For complete spare parts lists and exploded view drawings, please contact your local SATO representative or authorized partner. Recommended Spare Parts GLOSSARY OF TERMS SATO All-In-One Tool: A SATO-developed printer control and management software application. This tool allows users from their host PC, to configure and control printers remotely.
