Specifications

42
42 42
42 CL408
CL408CL408
CL408e
ee
e/412
/412/412
/412e
ee
e
5. Troubleshooting
5. Troubleshooting5. Troubleshooting
5. Troubleshooting Operation Manual
Operation ManualOperation Manual
Operation Manual
Light
Images
Poor quality labels Use thermal transfer compatible
stock
Poor quality ribbons Use genuine SATO ribbons
Low print head energy/dark-
ness
Adjust darkness control
Low print head pressure Use correct head pressure posi-
tion
Ribbon not matched to label
stock
Select better suited carbon rib-
bon
Contact your local dealer
Low ribbon drive torque
No ribbon movement
Adjust ribbon drive clutch
Foreign material on head Clean head and platen
Poor head alignment Align Print Head
Excessive print speed Reduce print speed setting
Smearing Poor quality labels Select better suited carbon Rib-
bon
Poor quality ribbons Use genuine SATO ribbons
Foreign material on head/pla-
ten
Clean head and platen
Foreign material on labels Use high quality label stock
Excessive print head energy Adjust darkness control
Excessive print speed Adjust print speed
Excessive head pressure Use correct head pressure posi-
tion
No Ribbon
Movement
Incorrect ribbon core size Use genuine SATO ribbons
Loose drive clutch Adjust clutch tension
Loose platen drive belt Adjust/replace belt
No + 24 volt output Test power supply and replace if
required
Loose service screws on
rewind pulley
Tighten service screws
Damaged electronics Replace circuit board