Operator Manual For printer model: GY412 PN: 9001246(B) Read this manual before using this product. Keep this document available for future reference. www.satoamerica.
SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com © Copyright 2011 SATO America, Inc. All rights reserved. Reproduction in any manner of all or part of this document is prohibited. The content of this document may be changed without prior notice. Great care has been taken in the preparation of this document.
Safety Precautions Safety Precautions Please read the following information carefully before installing and using the printer. Pictographic Symbols This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for them are given below. Be sure to understand these symbols well before reading the main text.
Safety Precautions Caution Do not place in areas with high Power cord humidity • Keep the power cord away from • Do not place the printer in areas hot devices. Getting the power with high humidity or where concord close to hot devices could densation forms. If condensacause the cord’s covering to tion forms, immediately turn off melt and cause a fire or electrithe power switch and do not use cal shock. the printer until it dries.
Safety Precautions Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the printer. Select a Safe Location Place the printer on a surface that is flat and level. If the surface is not flat and level, this may result in poor print quality. This may also cause malfunction and shorten the life span of the printer. Do not place the printer on a location that produces vibration.
Safety Precautions Page iv GY412 Operator Manual
Table of Contents Table of Contents Introduction .................................................................................................................... 1-1 1.1 Features of the Printer........................................................................................................ 1.2 Unpacking .......................................................................................................................... 1.3 Parts Identification................................................
Table of Contents 8.4 Auto Label Feed ............................................................................................................... 8.5 Head Position (Up and Down).......................................................................................... 8.6 Reverse Eject Motion ....................................................................................................... 8.7 Segmented Printing........................................................................................
Section 1: Introduction INTRODUCTION 1 Thank you for your investment in this SATO printer product. This Operator Manual contains the basic information about the installation, setup, configuration, operation, and maintenance of the printer.
Section 1: Introduction 1.1 FEATURES OF THE PRINTER, CONT’D The key features of the GY412 are: • • • • • • • • • • • • • High print resolution (305 dpi) Operational benefits - It can reduce the risk of mismatching packing slip Easy label loading Power switch located on front of printer Easy operation Operating modes: Continuous, Tear-off, Cutter, or Print-Cut.
Section 1: Introduction 1.3 PARTS IDENTIFICATION Front side of the printer Cover opening button Operator panel Consists of LCD for displaying messages, nine operation buttons, and two LEDs for indicating printer status. Top cover Power on/off switch Turns power on or off. “ | ” is on “Ⴜ” is off. Label discharge outlet Discharges the printed label.
Section 1: Introduction Back side of the printer Feed Roller Label guide lock lever Label feed entrance LAN interface Label guide USB interface RS-232C interface Left side of the printer SD card slot Page 1-4 GY412 Operator Manual
Section 1: Introduction Right side of the printer AC input connector Connect the power cord to the printer here and plug its opposite end into the appropriate power receptacle.
Section 1: Introduction 1.4 OPERATOR PANEL Icons, instructions, and error messages are displayed here. Display panel Displays icons, instructions and error messages. STATUS LED ERROR LED Green: The printer is in operation. OFF: The printer operation is paused. Red light turns on or blinks when an error has occurred. ENTER button Registers set contents. LINE button Acts as the print start/stop toggle button. Acts as the data transmission ON/OFF toggle button.
Section 2: Installation INSTALLATION 2 This section assists you in installing consumable media in the printer, as well as adjustment instructions, and installing other optional attachment units. The following information is provided: • • • • • 2.1 Site Location 2.2 Media Selection 2.3 Loading Labels 2.4 Connections 2.
Section 2: Installation 2.1 SITE LOCATION Consider the following when setting up the printer: •Place the printer on a solid flat surface with adequate space. Make sure there is enough space above the printer to provide clearance for the top cover to swing open. •Place it away from hazardous materials or dusty environments. •Place it within operational distance of the host computer, within interface cable specifications. 2.
Section 2: Installation 2.3 LOADING LABELS Opening the top cover The top cover, or platen, of the printer opens so that you can access the print heads or make some adjustments. WARNING • Make sure that the cover rests firmly so that it will not fall forward and injure your hands. 1. On the top surface of the printer, press down on one or both of the semi-circular blue buttons to open the top cover.
Section 2: Installation 2.3 LOADING LABELS, CONT’D Warnings • When replacing media, bear in mind that the print heads and their surrounding areas remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. 1. Switch on power. 2. Position stack of fanfolded label media to the rear of the printer. 3. Insert the leading edge of the fanfolded label media in the label feed entrance at the top rear of the printer.
Section 2: Installation 2.4 CONNECTIONS 2.4.1 Interface connections Interface options are factory installed. The following interface types are standard: • RS-232-C interface board • LAN interface board • USB interface board Connect interface cable from the printer to the host computer. Use the cable that is compatible with the standard of the interface board as stated in Section 7: Interface Specifications. Make sure the cable is correctly oriented before you insert it. 2.4.
Section 2: Installation 2.4 CONNECTIONS, CONT’D Use one of the figures below to connect the cable for your interface to the printer.
Section 2: Installation 2.4 CONNECTIONS, CONT’D RS-232C Figure 2-4, RS-232C interface In addition, there is an SD card slot (1 slot) * Eject type.
Section 2: Installation 2.4 CONNECTIONS, CONT’D 2.4.5 SD Card The SD card is used for uploading and downloading the data (graphics, extended character) and the printer firmware saved in the printer. The following are the folder and file names to be stored (or viewed) when uploading (or downloading). To insert, seat, and remove the SD or Memory Card 1. To insert the SD card, hold it as shown in the figure below. 2.
Section 2: Installation 2.4 CONNECTIONS, CONT’D SD Card Folder Architecture SD card route PR42 DATA Data for memory card command Form overlay registration ：SBPLXXXX.OVL (XXXX : Reg. No.0001 to 0099) Format registration : SBPLXXXX.FMT (XXXX : Reg. No. 0001 to 0999) Graphic registration : SBPLXXXX.IMG (XXXX : Reg. No. 0001 to 0999) BMP file registration : SBPLXXXX.BMP (XXXX : Reg. No. 0001 to 0999) PCX file registration : SBPLXXXX.PCX (XXXX : Reg. No.
Section 2: Installation 2.4 CONNECTIONS, CONT’D When using the SD card In the folder architecture, the folders under [PR42] can be created by formatting the SD card in Memory Card Mode. • Be sure to format the SD card in Memory Card Mode. If you are formatting the SD card by Windows or other methods, you may not be able to save or view the data anymore. • Attempting to download or upload the data without formatting the SD card properly will cause a preliminary error to occur.
Section 2: Installation 2.4 CONNECTIONS, CONT’D CAUTION • • The power cord set supplied with this printer is only for use with this printer. Do not use it for other electrical products. Do not operate the POWER button or plug in/unplug the power cord with wet hands or wet fingers. Doing so could result in electric shock. 1. To connect the power cord to the printer, be sure to confirm the correct orientation of the plug. Plug the power cord into the printer.
Section 2: Installation 2.4 CONNECTIONS, CONT’D 2.4.7 Turning Off the Power CAUTION • Do not operate the POWER button or plug in/unplug the power cord with wet hands. Doing so could result in electric shock. 1. Ensure that the printer is in OFFLINE mode before you turn off the power. If the printer is in ONLINE mode, press the LINE button to go OFFLINE. 2. After an [OFFLINE] message is displayed on the LCD screen, press the power switch toward [ o ].
Section 2: Installation 2.5 TURNING OFF/ON LCD BACKLIGHT This function is designed to reduce power consumption by turning off the LCD backlight when the printer is not operated for a specified period of time. The time required for turning of the LCD backlight can be specified on the window for the LCD POWER SAVING MODE SETTING. The standard or default number of minutes is 5. This is set at the factory. To keep the LCD backlight constantly on, set the number of minutes to 00.
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Section 3: Operation and Configuration OPERATION AND CONFIGURATION 3 Before using the printer, it is best to read this manual thoroughly. Otherwise, you may disturb default settings on which the instructional procedures in this manual are based. Most of the printer’s settings are controlled via standard SBPL commands or by using the provided SATO Utilities Tool application.
Section 3: Operation and Configuration 3.1 OPERATOR PANEL Icons, instructions, and error messages are displayed on the Operator Panel on the top of the printer. Display panel Displays icons, instructions and error messages. STATUS LED ERROR LED Green: The printer is in operation. OFF: The printer operation is paused. Red light turns on or blinks when an error has occurred. ENTER button Registers set contents. LINE button Acts as the print start/stop toggle button.
Section 3: Operation and Configuration POWER SWITCH (on the printer’s front panel) Turns the printer ON or OFF. LINE button This button toggles between ONLINE and OFFLINE modes. ENTER button Confirms the setting value in configuration modes. CANCEL button Goes back to the previous setting when in configuration modes. FEED button Feeds the paper. Arrow buttons Move the cursor and they enter the setting value when in configuration modes.
Section 3: Operation and Configuration 3.1 OPERATOR PANEL (cont’d) What you see on the Operator Panel LCD Generally, the printer operates via the Normal mode, which consists of: • The ONLINE mode or state • The OFFLINE mode or state Pressing the LINE button toggles the printer between the ONLINE state and the OFFLINE state.
Section 3: Operation and Configuration User Mode example Display User Mode Onscreen message The printer is in User Mode. The name of the setting item varies depending on which setting screen you have selected. This screen allows the user to adjust a base point for printing on the upper surface. You can operate only the buttons shown in the bottom right corner of the screen. These are the arrow buttons ( Operation button Button ). Description Up and Down Arrow buttons Enters the setting value.
Section 3: Operation and Configuration No Icon Description 3 The printer is in Test Print Mode or HEX Dump Print Mode. 4 The printer is in SEMBL Mode. 5 The printer is in Download Mode. Mode selection icons No Icon Description 1 The printer enters Normal Mode. 2 The printer enters User Mode. 3 The printer enters Interface Mode. 4 The printer enters SEMBL Mode. 5 The printer enters Advanced Mode. 6 The printer enters HEX Dump Print Mode. 7 The printer enters Memory Card Mode.
Section 3: Operation and Configuration 3.1 Operator Panel (cont’d) Error message icons No Icon Description 1 Detection of paper end. 2 Detection of sensor error. 3 Mismatched print data and paper size. 4 Detection of cover open. 5 Detection of print head burnout. 6 Detection of connection error. 7 Size of received data exceeds size of receiving buffer. 8 Detection of item No. error or BCC error. 9 Detection of cutter error. 10 1) Write failure to main ROM.
Section 3: Operation and Configuration 3.2 OPERATING MODES You can set the printer to operate in any of the following modes: 1. NORMAL mode (including ONLINE/OFFLINE modes) 2. TEST PRINT mode • • • • Pitch Position Upper Pitch Position Lower Offset Position Darkness 3. USER mode 4. INTERFACE mode • • • LAN Interface Setting USB Interface Board Setting RS232-C Interface Board Setting 5. SEMBL mode 6. ADVANCED mode 7. HEX Dump mode 8. MEMORY CARD mode 9. DEFAULT SETTING mode 10.
Section 3: Operation and Configuration 3.2 OPERATING MODES (cont’d) Normal Mode The following flow chart provides a clear summary of each of the modes and its access method.
Section 3: Operation and Configuration 3.2 OPERATING MODES (cont’d) Normal Mode, continued TEST PRINT CONFIGURATION BARCODE DEFAULT MODE PRINTER SETTING ALT.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.2 OPERATING MODES (cont’d) HEX Dump Mode To ONLINE Mode From ONLINE Mode Goes to NORMAL Mode after Hex Dump print of data (single item) in receive buffer.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.2 OPERATING MODES (cont’d) Default Setting Mode DEFAULT MODE ALT. PROTOCOL DEFAULT DEFAULT PRINTER SETTING ALT.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS 3.3.1 Normal Mode 3.3.1.1 Online Display Normal Mode Online state Onscreen message ONLINE QTY:000000 Operation button Button LINE Page 3-26 The message, ONLINE, indicates that the printer is ONLINE. The printer can receive data and print labels. Ongoing print operation will be temporarily paused. Total print quantity is displayed at the lower right of the screen, and this counter will count down. Description Goes to the OFFLINE screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.2 Offline Display Normal Mode Offline state Onscreen message The message indicates that the printer is ONLINE. Paused print operation will be resumed. Press LINE to go to the [ONLINE] screen. Press ENTER to go to the [ONLINE MODE] screen. Press CANCEL to go to the [CANCEL PRINT JOB] screen. Press FUNCTION to go to the [ONLINE MODE] screen. Press ↓ to go to the adjustment screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.3 Online Mode Display Normal Mode - Mode menu - Online Mode Onscreen message This is a mode selection screen. Use arrow keys to select one of the seven modes listed below and press ENTER. • Online mode • User mode • Interface mode • Memory card mode • SEMBL mode • Advanced mode • HEX Dump mode ONLINE MODE Operation button Button Description ENTER Goes to the mode you selected. →, ←, ↓, ↑ Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Normal Mode - Cancellation of print job Onscreen message CANCEL PRINT JOB YES NO This message appears when the print data is cleared completely. Goes to the OFFLINE screen after displaying this message about 3 seconds. 3.3.1.5 Adjustment Screen Display Adjustment screen - Adjustment of print start position on the upper surface Onscreen message PITCH POSITION UPPER +0.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Adjustment screen - Adjustment of print start position on the lower surface Onscreen message PITCH POSITION LOWER +0.00 mm Operation button Button ↓, ↑ ENTER Display Enters setting value by ±0.25 mm. Saves the setting and goes to the OFFSET POSITION screen. Goes to the OFFLINE screen without saving the setting. FUNCTION Goes to the OFFLINE screen without saving the setting.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Adjustment screen - Darkness setting Onscreen message DARKNESS 50 Operation button This adjusts print darkness. Use the arrow buttons to change the setting value and press ENTER. The setting range is from 00 to 99 and the default setting is 50. Button Description ↓, ↑ Enters setting value. ENTER Saves the setting and goes to the PITCH POSITION screen. CANCEL Goes to the OFFLINE screen without saving the setting.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - VR setting Onscreen message OFFSET VOLUME PITCH +0.00 +0.00 OFFSET +25 mm DARKNESS 50 Operation button Button ENTER Goes to the PRINT SPEED screen. Goes to the SERVICE MODE screen. FUNCTION Goes to the SERVICE MODE screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - Print darkness setting of upper head Onscreen message PRINT DARKNESS 1 2 3 4 5 Operation button Button →, ← ENTER Display Moves the cursor. This saves the setting and goes to the PRINT DARKNESS LOWER HEAD screen. Goes to the PRINT SPEED screen without saving the setting. FUNCTION Goes to the ONLINE MODE screen without saving the setting.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - Adjustment of base point for printing on the upper surface Onscreen message PITCH OFFSET UPPER HEAD V:+0000 H:+0000 Operation button Button ↓, ↑ →, ← Page 3-34 This coordinates the base point for printing on the upper surface. Use the up and down arrow buttons to change setting value and press ENTER. Use the left and right arrow buttons to move the cursor, and to select an input item.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Normal Mode - Adjustment of base point for printing on the lower surface Onscreen message PITCH OFFSET LOWER HEAD V:+0000 H:+0000 Operation button Button ↓, ↑ →, ← ENTER CANCEL FUNCTION GY412 Operator Manual This coordinates the base point for printing on the lower surface. Use the up and down arrow buttons to change setting value and press ENTER.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - Adjustment of cut position Onscreen message CUTTER OFFSET +0000 dot Operation button Button ↓, ↑ →, ← ENTER CANCEL FUNCTION Page 3-36 This adjusts the base point for paper cutting. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor and select an input item. Can be set by 1 dot. The default setting is “+0000 dot” regardless of print density.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - Zero slash setting Onscreen message ZERO SLASH YES Operation button NO Button →, ← ENTER CANCEL FUNCTION GY412 Operator Manual This enables or disables zero slash setting. Use the left and right arrow buttons to move the cursor, and then press ENTER. YES: (0) will be accompanied by a slash. NO: No slash will appear. The default setting is NO. Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display User Mode - Character pitch setting Onscreen message CHARACTER PITCH PROPORTIONAL FIXED Operation button Button →, ← ENTER Page 3-38 Enabling or disabling proportional pitch. Use ← and → keys to move the cursor and press ENTER. "PROPORTIONAL" : Data will be printed without character spacing. "FIXED" : Data will be printed with fixed character spacing. The default setting is "FIXED". Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.7 Interface Mode Display Interface Mode -Password entry Onscreen message PASSWORD 0000 Operation button Button Description ↓, ↑ Enters password. →, ← Moves the cursor. ENTER Verifies the entered password. Goes to the input device setting screen after verifying the password. CANCEL Goes to the ONLINE MODE screen. FUNCTION Goes to the ONLINE MODE screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - Interface port setting Onscreen message INTERFACE PORT MAIN Operation button SUB NO Button →, ← ENTER CANCEL FUNCTION Display INTERFACE PORT USB RS-232C NO Moves the cursor. "MAIN" : Goes to the [INTERFACE PORT] screen. "SUB" : Goes to the [INTERFACE PORT] screen. Goes to the [INTERFACE SETTING] screen. Goes to the [ONLINE MODE] screen. Selecting interface type.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.7.1 LAN Interface Setting Display Interface Mode - IP resolution method Onscreen message IP RESOLUTION METHOD MANUAL DHCP Operation button Button ↓,↑ ←, → ENTER GY412 Operator Manual Selecting IP resolution method. Use ↑ and ↓ keys to move the cursor and press ENTER. The default setting is "DHCP". [Important] Changed setting becomes effective at next power-on. Description Enters setting value. Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - RARP setting Onscreen message RARP SETTING ENABLE DISABLE Operation button Button ↓,↑ ←, → ENTER Page 3-42 Enabling and disabling RARP. Use ← and → keys to move the cursor and press ENTER. The default setting is "DISABLE". [Important] Changed setting becomes effective at next power-on. Description Enters setting value. Moves the cursor. "ENABLE" : Saves the setting and goes to the [SUBNET MASK] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN IP address setting Onscreen message IP ADDRESS 0. 0. 0. 0 Operation button Button ↓,↑ ←, → ENTER GY412 Operator Manual Setting the IP address for LAN and Wireless LAN. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item. The default setting is " 0. 0. 0. 0". [Important] Changed setting becomes effective at next power-on.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN subnet mask setting Onscreen message SUBNET MASK 0. 0. 0. 0 Operation button Button ↓,↑ ←, → ENTER Page 3-44 Setting the subnet mask for LAN and Wireless LAN. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item. The default setting is " 0. 0. 0. 0". [Important] Changed setting becomes effective at next power-on.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN gateway address setting Onscreen message GATEWAY ADDRESS 0. 0. 0. 0 Operation button Button ↓,↑ ←, → ENTER CANCEL FUNCTION GY412 Operator Manual Setting the gateway address for LAN and Wireless LAN. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item. The default setting is " 0. 0. 0. 0".
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN port number 1 setting Onscreen message PORT NUMBER1 01024 Operation button Button ↓,↑ ←, → ENTER Page 3-46 Setting LAN port number 1. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item. The default setting is "01024". Setting range is from "00000" to "65535". [Important] Changed setting becomes effective at next power-on.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN port number 2 setting Onscreen message PORT NUMBER2 01025 Operation button Button ↓,↑ ←, → ENTER CANCEL FUNCTION GY412 Operator Manual Setting LAN port number 2. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item. The default setting is "01025". Setting range is from "00000" to "65535".
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN port number 3 setting Onscreen message PORT NUMBER3 0 9100 Operation button Button ↓,↑ ←, → ENTER CANCEL FUNCTION Page 3-48 Setting LAN port number 3. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor to an input item The default setting is "09100". Setting range is from "00000" to "65535". [Important] Changed setting becomes effective at next power-on.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - LAN communication protocol setting Onscreen message PROTOCOL Setting communication protocol. Press ENTER. The default setting is “STATUS4”. STATUS4 STATUS5 STATUS3 Operation button Button ↓,↑, ←, → GY412 Operator Manual Description Moves the cursor. ENTER "STATUS4" : Saves the setting and goes to the [STATUS REPLY TIMING] screen. "STATUS5" : Save setting value and goes to the [ITEM NO CHECK] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - Status reply timing setting Onscreen message STATUS REPLY TIMING ENQ Operation button CYCLE Button ←, → ENTER CANCEL FUNCTION Page 3-50 Setting the timing to return the status information to the host computer. Use ← and → keys to move the cursor and press ENTER. "ENQ" : Returns the printer status by receiving the status request (ENQ) from the host computer.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - Item number check setting Onscreen message ITEM NO CHECK ENABLE DISABLE Operation button Button ←, → GY412 Operator Manual Setting item number check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : Item number check function is ON. "DISABLE" : Item number check function is OFF. The default setting is "DISABLE".
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - BCC check setting Onscreen message BCC CHECK ENABLE DISABLE Operation button Button ←, → ENTER CANCEL FUNCTION Page 3-52 Setting BCC check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : BCC check function is ON. "DISABLE" : BCC check function is OFF. The default setting is "DISABLE". This screen is displayed only when "STATUS5" is selected in [PROTOCOL].
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.7.2 USB Interface Board Setting Display Interface Mode - USB communication protocol setting Onscreen message PROTOCOL Setting communication protocol. Press ENTER. The default setting is “STATUS4”. STATUS4 STATUS5 Operation button Button ←, →, ↓,↑ GY412 Operator Manual Description Moves the cursor. ENTER "STATUS4" : Saves the setting and goes to the [ONLINE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - Item number check setting Onscreen message ITEM NO CHECK ENABLE DISABLE Operation button Button ←, → Page 3-54 Setting item number check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : Item number check function is ON. "DISABLE" : Item number check function is OFF. The default setting is "DISABLE". This screen is displayed only when "STATUS5" is selected in [PROTOCOL].
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - BCC check setting Onscreen message BCC CHECK ENABLE DISABLE Operation button Button ←, → ENTER CANCEL FUNCTION GY412 Operator Manual Setting BCC check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : BCC check function is ON. "DISABLE" : BCC check function is OFF. The default setting is "DISABLE". This screen is displayed only when "STATUS5" is selected in [PROTOCOL].
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (CONT’D) 3.3.1.7.3 RS-232C Interface Board Setting Display Interface Mode - RS-232C communication rate setting Onscreen message BAUDRATE 2400 4800 9600 19200 Setting RS-232C BAUD rate. Use the arrow keys to move the cursor and press ENTER. The default setting is "19200". 38400 57600 115200 Operation button Button ↓,↑, ←, → Page 3-56 Description Moves the cursor. ENTER Saves the setting and goes to the [PARITY BIT] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - RS-232C parity bit setting Onscreen message Setting RS-232C parity bit. Use ← and → keys to move the cursor and press ENTER. The default setting is "NONE". [Important] Changed setting becomes effective at next power-on. PARITY BIT NONE ODD EVEN Operation button Button Description ←, → Moves the cursor. ENTER Saves the setting and goes to the [STOP BIT] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - RS-232C character bit setting Onscreen message CHARACTER BIT 8BIT 7BIT Operation button Button ←, → ENTER CANCEL FUNCTION Display Setting RS-232C character bit. Use ← and → keys to move the cursor and press ENTER. The default setting is "8BIT". [Important] Changed setting becomes effective at next power-on. Description Moves the cursor. Saves the setting and goes to the [PROTOCOL] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - Item number check setting Onscreen message ITEM NO CHECK ENABLE DISABLE Operation button Button ←, → GY412 Operator Manual Setting item number check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : Item number check function is ON. "DISABLE" : Item number check function is OFF. The default setting is "DISABLE".
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Interface Mode - BCC check setting Onscreen message BCC CHECK ENABLE DISABLE Operation button Button ←, → ENTER CANCEL FUNCTION Page 3-60 Setting BCC check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : BCC check function is ON. "DISABLE" : BCC check function is OFF. The default setting is "DISABLE". This screen is displayed only when "STATUS5" is selected in [PROTOCOL].
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.8 SEMBL Mode Display SEMBL Mode - Selection of start program Onscreen message START PROGRAM NONE XXXXXXXX.BAS Operation button Button Description ENTER Goes to SEMBL Mode and executes the selected program. ↓, ↑ GY412 Operator Manual Selecting the program to be executed when starting SEMBL Mode. Use ↑ and ↓ keys to move the cursor and press ENTER. "NONE" : Does not specify start program. "XXXXXXXX.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.9 Advanced Mode Display Interface Mode - Password entry Onscreen message PASSWORD 0000 Operation button Page 3-62 Entering password. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor. Enter the password set in Service Mode. This message is displayed only when [SET PASSWORD] is set to “ON” in Service Mode. Button Description ↓, ↑ Enters password. ←, → Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Darkness range setting on the upper surface Onscreen message DARKNESS RANGE UPPER HEAD A B C D E F Operation button Button ←, → ENTER CANCEL FUNCTION Display DARKNESS RANGE LOWER HEAD A B C D E F Moves the cursor. Saves the setting and goes to the [PRINTER TYPE] screen. Goes to the [DARKNESS RANGE UPPER HEAD] screen without saving the setting. Goes to the [ONLINE MODE] screen without saving the setting.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Print mode setting Onscreen message PRINTER TYPE CONTINUOUS TEAR OFF CUTTER PRINT-CUT Operation button Button ↓, ↑ Description Moves the cursor. ENTER Saves the setting and goes to the [PITCH SENSOR] screen. CANCEL Goes to the [DARKNESS RANGE] screen without saving the setting. FUNCTION Page 3-64 Selecting print mode. Use ↑ and ↓ keys to move the cursor and press ENTER.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Sensor type setting Onscreen message Selecting pitch sensor type. Use ↑ and ↓ keys to move the cursor and press ENTER. "GAP" : GAP sensor is enabled. "I-MARK" : I-Mark sensor is enabled. The default setting is "I-MARK". SENSOR TYPE GAP I-MARK Operation button Button ↓, ↑ Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Command error display setting Onscreen message COMMAND ERROR DISPLAY NO YES Operation button Button ←, → ENTER CANCEL FUNCTION Page 3-66 Enabling/Disabling the display of command error message. Use ← and → keys to move the cursor and press ENTER. The printer motion when detecting a command error is determined. "YES" : Stops the print operation due to command error.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Head check setting Onscreen message HEAD CHECK ENABLE DISABLE Operation button Button ←, → ENTER CANCEL FUNCTION GY412 Operator Manual Enabling/Disabling head check function. Use ← and → keys to move the cursor and press ENTER. "ENABLE" : Head check function is ON. "DISABLE" : Head check function is OFF. The default setting is "ENABLE". Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Head check range setting Onscreen message HEAD CHECK NORMAL BARCODE Operation button Button ←, → Page 3-68 Setting head check range. Use ← and → keys to move the cursor and press ENTER. "NORMAL" : Checks the print area. "BARCODE" : Checks the barcode printed area only. The default setting is “NORMAL”. This message is displayed only when [HEAD CHECK] is set to “ENABLE”. Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Head check method setting Onscreen message HEAD CHECK MODE LAST ITEM CHECK PAGE ALL CHECK Operation button Button ↓↑ GY412 Operator Manual Setting the head check range. Use ↑ and ↓ keys to move the cursor and press ENTER. "LAST ITEM" : Performs head check when pausing the print operation in Continuous Mode or when in back feed motion.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Head check count setting Onscreen message Setting the count of head check. Use ↑ and ↓ keys to change setting value and press ENTER. The setting range is from 0001 to 9999. The default setting is “0001”. HEAD CHECK PAGE NO. 0001 Operation button Button ↓↑ Enters setting value. Saves the setting and goes to the [SELECT LANGUAGE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Protocol code setting Onscreen message PROTOCOL CODE STANDARD NON-STANDARD Operation button Button ↓↑ Enters setting value. Saves the setting and goes to the [SEMBL MODE AUTO START] screen. CANCEL Goes to the [PROTOCOL CODE] screen without saving the setting. FUNCTION Goes to the [ONLINE MODE] screen without saving the setting.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - SEMBL automatic start setting Onscreen message SEMBL MODE AUTO START YES NO Operation button Button →, ← Page 3-72 The printer automatically starts in SEMBL Mode after turning on the power. Use ← and → keys to move the cursor and press ENTER. “YES” : Activates SEMBL Mode after turning on the power. “NO” : Normal startup. The default setting is “NO”. Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Advanced Mode - Selection of SEMBL start program Onscreen message START PROGRAM XXXXXXXX.BAS Operation button Button ↓, ↑ ENTER GY412 Operator Manual Selecting the program to be executed when starting SEMBL Mode automatically. Use ↑ and ↓ keys to move the cursor and press ENTER. Use ↑ and ↓ keys to move the cursor and press ENTER. "NONE" : Does not specify start program. "XXXXXXXX.BAS" : Specifies start program.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.10 HEX Dump Mode Display HEX Dump Mode - Password entry Onscreen message PASSWORD 0000 Operation button Button Enters password. →, ← Moves the cursor. Verifies the entered password. Goes to the [SELECT DUMP DATA] screen after verifying the password. CANCEL Goes to the [ONLINE MODE] screen. FUNCTION Goes to the [ONLINE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.11 Memory Card Mode Display Memory Card Mode - Password entry Onscreen message PASSWORD 0000 Operation button Button Description ↓↑ Enters password. →, ← Moves the cursor. ENTER Verifies the entered password. Goes to the [ONLINE MODE] screen after verifying the password. CANCEL Goes to the [ONLINE MODE] screen. FUNCTION Goes to the [ONLINE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Memory Card Mode -Confirmation before formatting SD card Onscreen message SD CARD FORMAT YES Operation button NO Button ←, → ENTER Display Description Moves the cursor. Goes to the [ONLINE MODE] screen. "YES": Goes to the [SD CARD FORMAT] screen. "NO": Goes to the [ONLINE MODE] screen. CANCEL Goes to the [ONLINE MODE] screen. FUNCTION Goes to the [ONLINE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Memory Card Mode - Completion of SD card formatting Onscreen message SD CARD FORMAT COMPLETED NO Operation button This screen shows the completion of SD card formatting. The buzzer emits 3 beeps when the SD card is formatted. Press ENTER to go to the [ONLINE MODE] screen. Button ENTER Description Goes to the [ONLINE MODE] screen. 3.3.1.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Onscreen message Test Print Mode - Test print size setting TEST PRINT SIZE SMALL LARGE Operation button Button →, ← ENTER Display Moves the cursor. Selects test print size and goes to the [PITCH POSITION UPPER] screen. Goes to the TEST PRINT MODE screen. FUNCTION Goes to the TEST PRINT MODE screen. Test Print Mode - Adjustment of print position on the upper surface PITCH POSITION UPPER +0.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Test Print Mode - Adjustment of print position on the lower surface Onscreen message PITCH POSITION LOWER +0.00 ENTER -> PRINT Operation button Button ↓, ↑ ←, → ENTER CANCEL FUNCTION Display OFFSET POSITION +0.00 mm ENTER -> PRINT Enters setting value by ±0.25mm. Toggles the screens. Starts test print. Goes to the [TEST PRINT SIZE] screen. Goes to the [TEST PRINT MODE] screen. Adjusting offset position.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Test Print Mode - Darkness setting Onscreen message DARKNESS 50 ENTER -> PRINT Operation button Adjusting print darkness. Use ↑ and ↓ keys to change setting value and press ENTER to start test print. The setting value can be adjusted by 1 regardless of print density. The setting range is from 00 to 90. The default setting is “50”. Button ↓, ↑ ←, → ENTER CANCEL FUNCTION Display Description Enters setting value by ±1.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.13 Default Setting Mode Display Default Setting Mode - Selection of item to be initialized Onscreen message DEFAULT MODE PRINTER ALT. PROTOCOL Operation button Button ↓, ↑ ENTER GY412 Operator Manual Selecting the item to be initialized. Use ↑ and ↓ keys to move the cursor and press ENTER. "PRINTER SETTING": Initializes printer settings. "ALT.PROTOCOL": Initializes protocol code.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Default Setting Mode - Confirmation of printer setting initialization Onscreen message DEFAULT PRINTER YES Operation button NO Button ←, → ENTER Page 3-82 This is a confirmation screen for initializing printer settings. Use ← and → keys to move the cursor and press ENTER. Select "YES" and press ENTER to initialize the printer settings. The initial cursor position is "NO". Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (CONT’D) Display Default Setting Mode - Confirmation of protocol code initialization Onscreen message DEFAULT ALT. PROTOCOL YES Operation button NO Button ←, → ENTER GY412 Operator Manual This is a confirmation screen for initializing protocol code. Use ← and → keys to move the cursor and press ENTER. Select "YES" and press ENTER to initialize the protocol code. The initial cursor position is "NO". Description Moves the cursor.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Default Setting Mode - Completion of initialization Onscreen message DEFAULT SETTING COMPLETED PLEASE POWER OFF This screen shows the completion of initialization. Turn the power OFF after this message is displayed. 3.3.1.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (CONT’D) 3.3.1.15 Service Mode Display Service Mode - Service mode menu Onscreen message SERVICE MODE SENSOR LEVEL SETTING Operation button Button ↓, ↑ ENTER GY412 Operator Manual This is the menu screen of Service Mode. Use ↑ and ↓ keys to move the cursor and press ENTER. The following adjustments are available. “SENSOR LEVEL” : Adjusts sensor level. “SETTING” : Sets functions. The initial cursor position is "SENSOR LEVEL".
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Service Mode - Slice level of I-mark sensor Onscreen message SENSOR LEVEL I-MARK SLICE LEVEL 0.0V Operation button Button Description ↓, ↑ Enters slice level value by 0.1. ENTER Goes to the [SERVICE MODE] screen without saving the setting. FUNCTION Goes to the [SERVICE MODE] screen without saving the setting. Service Mode - Slice level of Gap1 sensor Onscreen message SENSOR LEVEL GAP1 SLICE LEVEL 0.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Service Mode - VR setting Onscreen message OFFSET VOLUME PITCH +0.00 mm OFFSET +25 mm DARKNESS 50 Operation button Button Goes to the [SET PASSWORD] screen. CANCEL Goes to the [SERVICE MODE] screen. FUNCTION Goes to the [SERVICE MODE] screen. Service Mode - Password setting Onscreen message SET PASSWORD ON OFF Enabling/Disabling password entry when entering each mode.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Service Mode - Password setting screen Onscreen message PASSWORD NO Setting password to enter each mode. Use ↑ and ↓ keys to change setting value and press ENTER. Use ← and → keys to move the cursor. 0000 Operation button Button ↓, ↑ Enters password ←, → Moves the cursor. ENTER Page 3-88 Description Saves password and goes to the [SERVICE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.16 Test Print Mode Display Test Print Mode - Adjustment of print position on the upper surface Onscreen message PITCH POSITION UPPER +0.00 ENTER -> PRINT Operation button Button ↓, ↑ ←, → ENTER CANCEL FUNCTION Display PITCH POSITION LOWER +0.00 ENTER -> PRINT Enters setting value by ±0.25mm. Toggles the screens. Starts test print. Goes to the [TEST PRINT SIZE] screen. Goes to the [MAINTENANCE MODE] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Test Print Mode - Adjustment of offset position Onscreen message OFFSET POSITION +0.00 mm ENTER -> PRINT Operation button Button ↓, ↑ ←, → ENTER CANCEL FUNCTION Display DARKNESS 50 ENTER -> PRINT Enters setting value by ±0.25mm. Toggles the screens. Starts test print. Goes to the [TEST PRINT SIZE] screen. Goes to the [MAINTENANCE MODE] screen. Adjusting print darkness.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Test Print Mode - Adjustment of factory test print position on the upper surface Onscreen message F-PITCH POSITION 0.00 ENTER -> PRINT Operation button Button ↓, ↑ ←, → ENTER CANCEL FUNCTION Display Adjusting the factory test print position. Use ↑ and ↓ keys to change setting value and press ENTER to start test print. The setting value can be adjusted by ±0.25mm regardless of print density. The setting range is ±3.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Test Print Mode - Pausing test print Onscreen message This screen shows that test print is in progress. Ongoing test print will be paused temporarily by pressing ENTER. TEST PRINT ENTER -> STOP Operation button Button ENTER Page 3-92 Description Starts/Pauses test print.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) 3.3.1.17 Download Mode Display Download Mode - Selection of downloading method Onscreen message INTERFACE SELECT INTERFACE SD CARD Operation button Button ←, → ENTER Display DOWNLOAD READY GY412 Operator Manual Description Moves the cursor. "INTERFACE": Goes to the [PROGRAM DOWNLOAD READY] screen. "SD CARD": Goes to the [DOWNLOAD SELECT] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Download Mode - Waiting to download the font data Onscreen message FONT DOWNLOAD READY Display Download Mode - Deleting the font data Onscreen message DELETING... Display Deleting the font data. The gauge on the bottom of the screen shows the data deleting status. When the font data is overwritten after deleting the font data, it goes to the [RECEIVING] screen.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Download Mode - Writing the font data Onscreen message This screen shows that the writing of downloaded font data is in progress. The gauge on the bottom of the screen shows the writing status. After the completion of font data writing, it goes to the [FONT REGISTRY COMPLETED]. After the completion of downloaded data writing, it goes to the [VERIFYING…] screen. WRITING...
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (CONT’D) Display Download Mode - Font data registration completed Onscreen message FONT REGISTRY COMPLETED Display Download Mode - Font data deletion completed Onscreen message FONT DELETE COMPLETED Display DOWNLOAD SELECT FIRMWARE KANJI FONT CONFIG ALL Selecting one of the following downloading methods. Use ↑ and ↓ keys to move the cursor and press ENTER.
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Download Mode - Reading the data Onscreen message READING... Display Download Mode - Writing the data Onscreen message WRITING... Display This screen shows that the writing of downloaded data is in progress. The gauge on the bottom of the screen shows the writing status. Download Mode - Verifying the downloaded data Onscreen message VERIFYING...
Section 3: Operation and Configuration 3.3 LCD MESSAGE DETAILS (cont’d) Display Download Mode - Download completed Onscreen message READING... Operation button Button ENTER Page 3-98 This screen shows the completion of program download. The buzzer emits 3 beeps when the program download is completed. Press ENTER to go to the [DOWNLOAD READY] screen. Description Goes to the [DOWNLOAD READY] screen.
Section 3: Operation and Configuration 3.4 DEFAULT SETTING 3.4.
Section 3: Operation and Configuration 3.4 DEFAULT SETTING (CONT’D) 3.4.
Section 3: Operation and Configuration Item Default Value GY412 RS-232C Character bit 8 BIT LAN IP address 0.0.0.0 LAN Subnet mask 0.0.0.0 LAN Gateway address 0.0.0.
Section 3: Operation and Configuration Item Default Value GY412 SERVICE MODE Page 3-102 SENSOR LEVEL IMARK Auto setting SENSOR LEVEL GAP1 Auto setting SET PASSWORD OFF GY412 Operator Manual
Section 3: Operation and Configuration 3.4 LCD DISPLAY LANGUAGE 3.4.2 How to Change Display Language Go to the SELECT LANGUAGE screen in the Advanced Mode to select either English or Japanese. The default language setting is English.
Section 3: Operation and Configuration Page 3-104 GY412 Operator Manual
Section 4: Troubleshooting TROUBLESHOOTING 4 If you are unable to produce printouts on the GY412 printer, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. This section is divided into these parts: • 4.1 Error signal troubleshooting • 4.2 Error Message When Detecting Command Error • 4.3 Error Messages • 4.4 Troubleshooting table • 4.5 Interface Troubleshooting • 4.
Section 4: Troubleshooting 4.1 ERROR SIGNAL TROUBLESHOOTING Warning icons will be displayed in the icon display area of the operator panel from the third to the fifth box. Up to three warning icons can be displayed when detecting multiple warning messages simultaneously. The printer will continue issuing the label while it is detecting a warning message. No.
Section 4: Troubleshooting No. LCD Message 6 %8))(5 29(5 7 &29(5 23(1 8 3$3(5 (1' 10 6(1625 (5525 GY412 Operator Manual LED Buzzer Error Condition Trouble Solution ON LINE: Blinks ERROR : On 3 short beeps Buffer over To clear error: Power OFF 1. Receiving oversized data for buffer capacity 2. Inappropriate communication 1. Change the host program not to send data exceeding buffer capacity 2.
Section 4: Troubleshooting No. LCD Message LED Buzzer Error Condition Trouble Solution 11 ON LINE: Off ERROR : On 1 long beep Error will be detected only when head check is enabled To clear error: Hold down ENTER more than 5 sec. to change head check range or the combination of LINE + ENTER more than 5 sec. to disable head check function. 1. Print head failure 1. Replace print head 12 ON LINE: Off ERROR : Blinks 1 long beep Memory write error To clear error: Power OFF 1. Write failure 1.
Section 4: Troubleshooting No. LCD Message 17 LED Buzzer Error Condition Trouble Solution ON LINE: Off ERROR : Blinks 3 short beeps BCC check error To clear error: Press LINE or cancel the job 1. BCC that is added to send data (for 1 item differs. 1. Check send data and communication settings ON LINE: Off ERROR : Blinks 3 short beeps Item NO error To clear error: Press LINE or cancel the job 1. Sequence number of print data (for 1 item is not incrementing by one. *Sequence number 1.
Section 4: Troubleshooting 4.2 ERROR MESSAGE WHEN DETECTING COMMAND ERROR 4.2.1 Printer Motion when Detecting Command Error When [COMMAND ERROR DISPLAY] is set to “ENABLE” in Advanced Mode, the information of a command in which a command error was detected will be shown at the bottom of the screen, and the print operation will be paused.
Section 4: Troubleshooting 4.2.4 Error Code Cause of command error will be indicated in code in “cc” where an error being displayed.
Section 4: Troubleshooting 4.
Section 4: Troubleshooting 4.
Section 4: Troubleshooting 4.4 TROUBLESHOOTING TABLE TROUBLESHOOTING TABLE NO POWER Printer does not turn on. Power connector is not properly connected. NO LABEL MOVEMENT Media is not set properly. Set media and media guide correctly Incorrect label sensor selected. Set the sensor correctly by printer setting tool. Dirty platen roller. Clean the platen roller. Damaged platen gear. Replace platen roller and gear. INCORRECT LABEL POSITIONING Incorrect label sensor selection.
Section 4: Troubleshooting 4.4 TROUBLESHOOTING TABLE (cont’d) TROUBLESHOOTING TABLE LIGHT PRINT IMAGES Low print head darkness. Adjust darkness level setting. Foreign material on print head. Clean print head and platen roller. Excessive print speed. Reduce print speed setting. UNEVEN PRINT DARKNESS Damaged or worn platen roller. Replace platen roller. Dirty print head. Clean print head. Defective print head. Replace print head as required.
Section 4: Troubleshooting 4.5 INTERFACE TROUBLESHOOTING This chapter provides a checklist for the various interface types. Locate the checklist relative to the interface used and perform each of the troubleshooting tasks until the problem has been isolated. UNIVERSAL SERIAL BUS (USB) INTERFACE If nothing prints during a test print, verify the device drivers have been successively installed by performing the following: CHK TROUBLESHOOTING STEP Click on Start, Settings, and then Control Panel.
Section 4: Troubleshooting 4.6 TEST PRINT TROUBLESHOOTING This chapter provides instruction on special printing to identify and resolve specific print problems. 4.4.1 Hex Dump Allows the operator to determine if there were problems in the downloading of data. The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data received is numbered. The center column provides the data in hexadecimal format.
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Section 5: Cleaning and Maintenance CLEANING AND MAINTENANCE 5 This section provides information on user maintenance for the GY412 printer. The following information is covered here: • 5.1 Cleaning The Print Head, Platen, and Rollers • 5.2 How To Clean The Printer (Cleaning Kit) Caution • • • • • When cleaning the print heads, bear in mind that the print heads and their surroundings may be hot. Wait until the printer cools down before proceeding to clean the printer.
Section 5: Cleaning and Maintenance 5.1 CLEANING THE PRINT HEAD, PLATEN, AND ROLLERS The print head not only generates printouts of barcodes, but also graphics and text. To produce optimal prints, it must be kept clean in spite of the dirt and adhesive that constantly accumulate on its print surfaces. Furthermore, dirt can accumulate along the label path, affecting parts such as sensors and guides, and reducing their performance. Therefore, it is important to clean these important components periodically.
Section 5: Cleaning and Maintenance 5.2 HOW TO CLEAN THE PRINTER (CLEANING KIT) (cont’d) Cleaning the platen rollers, other rollers, sensors, and label guide 11.Locate the upper platen roller. It is the large black rubber roller on the underside of the top cover with the black thumbwheel. Wet some cotton swabs or cotton cloth with cleaning solution. While rotating the upper platen roller with your fingers, clean the entire roller using one or more cotton swabs.
Section 5: Cleaning and Maintenance 5.2 HOW TO CLEAN THE PRINTER (CLEANING KIT) (cont’d) 15.Locate the I-mark sensor window. It is facing up underneath the paper path, toward the left side of the printer, when you are facing the front of the printer. Using a wet swab, clean the surface of the sensor. 1 2 (1) This is the I-mark sensor window. (2) This is the gap sensor window. 16.Locate the gap sensor window.
Section 6: Basic Specifications 6 GENERAL SPECIFICATIONS 6.1 PRINTER BASIC SPECIFICATIONS MODEL NAME GY412 PHYSICAL CHARACTERISTICS Width 8.39 in. (213 mm) Height 11.06 in. (281 mm) Depth 11.93 in. (303 mm) The below dimensions apply when you open or close the cover Width 8.39 in. (213 mm) Height 18.07 in. (459 mm) Depth 12.09 in. (307 mm) Weight approximately 26.46 lbs.
Section 6: Basic Specifications 6.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) I-MARK SENSOR POSITION As seen from back side Perforation The best position to cut is at a little bit below the perforation 0.04 in. (1.0 mm) 0.12 in. (3.0 mm) 0.39 in (10.0 mm) or more 0.12 in (3.0 mm) No pre-print is advised in the feed path of the I-mark.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) GAP SENSOR POSITION I-mark is strongly advised for Gap stock due to two-sided coating opacity.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) GAP SENSOR POSITION, CONTINUED GAP Base position for tear-off Base position for printing 0.06 in. (1.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) MEDIA (Be sure to use media manufactured or certified by SATO) Paper Setting Position Paper Thickness Center position Label: 100 to 320 μm Label: 0.003 to 0.012 in. (0.1 to 0.32 mm) Continuous mode Label Pitch: 1.18 to 11.81 in.(Backing liner 1.29 to 11.9 in.) Width: 1.96 to 5.15 in. (Backing liner 2.04 to 5.19 in.
Section 6: Basic Specifications 6.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) BARCODE UPC-A/UPC-E, JAN/EAN, CODE39, CODE93, CODE128, GS1-128(UCC/EAN128), Customer barcode, CODABAR(NW-7), ITF, Industrial 2of5, Matrix 2of5, UPC add-on barcode, GS1 DataBar Omni-directional, GS1 DataBar Truncated, GS1 DataBar Stacked, GS1 DataBar Stacked Omni-Directional, GS1 DataBar Limited, GS1 DataBar Expanded, GS1 DataBar Expanded Stacked * GS1 DataBar is the new version of RSS. 2D CODE QR code (Ver 8.
Section 6: Basic Specifications 6.
Section 6: Basic Specifications 6.
Section 6: Basic Specifications 6.1 PRINTER BASIC SPECIFICATIONS (cont’d) REGULATORY APPROVALS Package drip test ISTA-2A (No application) Environmental regulations RoHS The RoHS directive restricts the use of six hazardous materials listed below. Hexavalent chromium--------------------------Max. 0.1% Lead and lead compounds--------------------Max. 0.1% Mercury and mercury compounds-----------Max. 0.1% Cadmium and cadmium compounds -------Max. 0.01% Polybrominated biphenyls(PBB)--------------Max. 0.
Section 6: Basic Specifications 6.
Section 6: Basic Specifications 6.2 OPTIONAL ACCESSORIES SPECIFICATIONS CUTTER SPECIFICATIONS Media Type Complies with the printer specifications * Do not cut on the line of perforation when using perforated labels Pitch: 1.30 in. to 11.93 in. (33 to 303 mm) (Backing paper size) Media Size Width: 2.05 in. to 5.2in. (52 to 132 mm) (Backing paper size) Thickness: 100 to 320 μm (Adhesive side 100 to 260μm) Dimensions Weight GY412 Operator Manual W 7.11 in. x D1.93 in. x H 102.9 in. (W 180.5 mm x D 49.
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Section 7: Interface Specifications INTERFACE SPECIFICATIONS 7 This section presents the interface types and their specifications for the GY412 printers. These specifications include detailed information to assist in the selection of the most appropriate method for the printer to interface with the host. The following information is presented in this section: • 7.1 Interface Types • 7.2 Interface • 7.3 RS-232C Serial Interface • 7.4 Universal Serial Bus (USB) Interface • 7.
Section 7: Interface Specifications 7.2 INTERFACE 7.2.1 Main Port and Sub Port By assigning the interfaces to [Main Port] and [Sub Port], the following can be performed. (1) Main port Main port receives the print data mainly. All the SBPL commands can be used for this port. (2) Sub port Sub port monitors the printer status and connects the printer with the external device. As for available commands, refer to [3.2 Return Status]. 7.2.
Section 7: Interface Specifications 7.3 RS-232C SERIAL INTERFACE 7.3.1 Basic Specifications The interface of this printer complies with RS-232C. Enter the interface mode of the printer or use the printer setting tool for setting up. 7.3.2 Basic Specifications of RS-232C Serial Interface This interface complies with the RS-232C standard.
Section 7: Interface Specifications 7.3 RS-232C SERIAL INTERFACE (cont’d) Communication settings The following items can be set through the interface mode of the printer.
Section 7: Interface Specifications 7.4 UNIVERSAL SERIAL BUS (USB) INTERFACE 7.4.1 Basic Specifications The USB interface of this printer complies with the USB2.0 standard. 7.4.2 Basic Specifications of USB interface USB Interface connector Series B plug Interface Standard installation Version USB 2.
Section 7: Interface Specifications 7.4 UNIVERSAL SERIAL BUS (USB) INTERFACE (cont’d) 7.4.3 Connector Pin Assignments Pin No.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET 7.5.1 Basic Specifications of Onboard LAN LAN interface connector LAN Connector RJ45 Link/Status LED The status LEDs light up when establishing the LINK with Ethernet equipment, or when receiving packets. Communication specifications GY412 Operator Manual LED Color Conditions LINK Green Lights up when establishing the link.
Section 7: Interface Specifications Communication settings Maximum receive buffer capacity The following items can be set through the interface mode of the printer. Item Setting range Protocol STATUS3 STATUS4 (Cyclic response mode) STATUS4 (ENQ response mode)(*Default value) STATUS5 IP address 0.0.0.0 ~ 255.255.255.255 Subnet mask 0.0.0.0 ~ 255.255.255.255 Gateway address 0.0.0.0 ~ 255.255.255.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 7.5.2 Software Specifications Corresponding Protocol Network layer Session layer Application layer TCP/IP ARP, RARP, IP, ICMP TCP, UDP LPR, FTP, TELNET, BOOTP, DHCP Notes • • Print data can be sent by LPR and FTP of TCP/IP and Socket’s exclusive protocol. Printer status can be obtained by Socket’s exclusive protocol. 7.5.3 TCP/IP Specifications In TCP/IP protocol environment, LPD and FTP are provided for printing.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 7.5.5 FTP Specifications FTP protocol complies with RFC959 and handles the list of logical printer name as transfer directory. File transfer to this directory executes printing operation. Note that it is possible to specify ASCII(A), BINARY(I), and TENEX(L8) as transfer modes although mode difference is dependent on the client side. There are three directory names such as lp, sjis and euc.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 7.5.6 TELNET Specifications TELNET complies with RFC854. This consists of an interactive menu form, and it enables you to change and refer internal setup and to display status. To change the setting details, enter 'root' user name and password at the time of login. Default ROOT password is set to null (line feed only). Each printer model name will appear in [Model Name].
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 7.5.8 Socket Connection In the socket server of TCP/IP, use Port1024 for receiving print data and Port1025 for returning printer status. (Variables can be used for the port number). Note that each socket cannot establish multiple sessions at the same time. LPR and FTP can be used for sending print data other than socket connection. When LPR or FTP is used, you cannot connect to Port1024.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 7.5.9 Connection and Disconnection of Session The following is the procedure for connection and disconnection of Port1024 (for print main port) and Port1025 (for status return) in socket server function. 1) Print main port (Port1024), Status return port (Port1025) 7.5.10 Printer Status 7.5.10.1 Mode There are three types of modes for status return in the LAN interface. 1.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 2. 2-port connection / ENQ response mode (Protocol for the driver) Using Port1024 for print main port, and Port1025 for status return. The status request command received from the host computer outputs the printer status. 3. 1-port connection / ENQ response mode (STATUS3 / STATUS5 protocol) Using Port1024 for both print main port and status return port. The print request command received from the host computer outputs ACK.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 2. 2-port connection / ENQ response mode (Protocol for the driver). After receiving the status request command (ENQ:05H) from the host computer, the latest printer status is returned.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) 3. 1-port connection / ENQ response mode (STATUS3 / STATUS5 protocol). The print request command received from the host computer outputs ACK. The status request command (ENQ:05H) received from the host computer outputs the printer status.
Section 7: Interface Specifications 7.5 LOCAL AREA NETWORK (LAN) ETHERNET (cont’d) Notes For On-board LAN Interface 1. For the Onboard LAN interface settings, refer to the GY412 Printer Interface Setup Quick Guide, and to the network setting tool instructions on the SATO America, Inc. Internet site: http://www.satoamerica.com 2.
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Section 8: Appendix APPENDIX 8 The following information is provided: • 8.1 Cutter and Printer Motion • 8.2 Offset Position Adjustment • 8.3 Head Check Motion • 8.4 Auto Label Feed • 8.5 Head Position (Up and Down) • 8.6 Reverse Eject Motion • 8.7 Segmented Printing • 8.8 Print Speed and Label Size • 8.9 Label Saving Function • 8.
Section 8: Appendix 8.1 CUTTER AND PRINTER MOTION The cutter should only be installed by SATO qualified servicing personnel. 8.1.
Section 8: Appendix 8.1 CUTTER AND PRINTER MOTION (cont’d) 8.1.2 Sensor position Tear-off Cutter 3.73 in. (94.8mm) 2.28 in. (57.8mm) Upper ₙ⌃ኒዙኻወኵአኦ thermal head (Top) Head width (*) Printable width (*) 2.35 in. (59.
Section 8: Appendix 8.1 CUTTER AND PRINTER MOTION (cont’d) * Head width and printable width (see illustration on previous page) Head density Head width Printable width 12 dots / mm 4.41 inches / 112.0 mm 4.09 inches / 104.0 mm 1.52 in. (38.7 mm) 1.44 in. (36.7 mm) I-mark GAP Paper end sensor (GAP) I-mark Maximum 2.58 in. (65.5 mm) Minimum 1.02 in. (25.
Section 8: Appendix 8.1 CUTTER AND PRINTER MOTION (cont’d) 8.1.3 Print operation sequence The following print modes are selectable through [ADVANCED MODE] on the operation panel. Refer to Section 3, Operation and Configuration, for more details. P R IN T E R TYPE C O N T IN U O U S TEAR OFF C UTTER P R IN T - C U T 8.1.4 Base Reference Position The print reference position differs by the print mode and the label pitch sensor. 8.1.4.
Section 8: Appendix 8.1 CUTTER AND PRINTER MOTION (cont’d) 8.1.4.2 Tear-off Mode The base position for printing and manual cutting in tear-off mode is shown below. GAP GAP Label feed direction Label feed direction I-mark I-mark Base position for Base position for tear-off tear-off Base position for Base position for tear-off tear-off Base position for Base position for printing printing 1.5mm 1.
Section 8: Appendix 8.2 OFFSET POSITION ADJUSTMENT 8.2.1 Adjustment of Base Position for Printing Adjustments LCD setting for F-PITCH POSITION Operation panel PITCH POSITION +3.75mm to -3.75mm * See [TEST PRINT] in Factory Mode of the Configuration and Operation section. LCD setting for PITCH POSITION Operation panel Operation panel PITCH POSITION +3.75mm to -3.75mm Label stop position (print position) is adjustable within the range of +7.5mm to -7.5mm due to the above settings on the LCD screen.
Section 8: Appendix 8.2 OFFSET POSITION ADJUSTMENT (cont’d) 8.2.2 Adjustment of Stop Position in Cutter and Tear-off Modes Adjustments LCD setting for stop position in cutter and tear-off modes Operation panel OFFSET POSITION +3.75mm to -3.75mm Label stop position for the cutter and tear-off modes are adjustable within the range of +3.75mm to -3.75mm due to the above settings on LCD screen. Adjustment of cut position Cut position Label feed direction “+”adjustment No adjustment “-“ adjustment +3.
Section 8: Appendix 8.3 HEAD CHECK MOTION There are three ways to perform head check through [ADVANCED MODE]. Refer to Section 3, Operation and Configuration, for more details. 8.3.1 Last Item When “LAST ITEM” is selected in [HEAD CHECK MODE], head check will be performed after the last item is printed and the printer is paused. In the cutter mode - a label will be cut after printing and fed backward - head check will be performed while feeding a label backward.
Section 8: Appendix 8.3 HEAD CHECK MOTION (cont’d) Head check will be performed after printing the second label in the first item *1, after printing the first label in the second item and after printing the third label in the second item. Then, the printer will feed the label backward before starting the next print job. In this case, head check will be performed three times. *1 Print method: One side indicates the print data for upper surface.
Section 8: Appendix 8.4 AUTO LABEL FEED When the printer runs out of label completely, the thermal head and the roller will be lifted up for loading the label from the rear side of the printer. After loading the label, close the platen and adjust the label position. Depending on the sensor type to be used, the top of label or I-mark will be detected and then, the label will be fed to the standby position. Label feed speed for auto paper feed is fixed at 3 inch/sec.
Section 8: Appendix 8.5 HEAD POSITION (UP AND DOWN) If you are inserting the label while no label is set, the printer will adjust the print position and match the top of label with the print standby position automatically. Close the lower head assembly only when feeding the label. For the print operation, close the lower head assembly first, and then feed the label before closing the upper head assembly.
Section 8: Appendix 8.5 HEAD POSITION (UP AND DOWN) (cont’d) Label feed motion after auto feed Upper head Lower head Pitch sensor No label Up Down Up Close the lower head Down Up Feed the label. The upper head left opened.
Section 8: Appendix 8.6 REVERSE EJECT MOTION The GY412 printer has the reverse eject function to achieve better operability. Pressing the [↑] key in OFFLINE state will execute the reverse eject motion. The head assembly will be lifted up and the label will be fed backward in the reverse eject motion. When the label is off the platen completely, “no label error” will occur and the printer stops.
Section 8: Appendix 8.7 SEGMENTED PRINTING The GY412 printer has two thermal heads which enable double sided printing. If the line with high print ratio is used at the same time, the electric current will exceed its specified range and this may result in power supply failure. Since the segmented printing solves the above problem, the peak current will be within the specified power supply range. 8.7.1 Segmented Printing Motion The printer analyzes the print data.
Section 8: Appendix 8.7 SEGMENTED PRINTING (cont’d) 2. Conditions between the items The print line for upper and lower surfaces located between the items changes depending on the label pitch; therefore, the print line distance cannot be fixed. Calculate the range in which the print data for upper surface may overlap with the one for lower surface. If the previous item still remains, the target line for this item will be detected and checked.
Section 8: Appendix 8.8 PRINT SPEED AND LABEL SIZE Minimum pitch size of label differs by print speed. For more details, refer to the Media section of Section 6, Basic Specifications, of this manual. Notes: • • Minimum pitch size of label differs by the optional setting like the cutter unit. The label will not stop at the correct position and the print position will be misaligned if using the media with a pitch smaller than the minimum pitch size.
Section 8: Appendix 8.9 LABEL SAVING FUNCTION The GY412 printer has a label saving function. 1. Printing from the top of label If it is possible to set the sensor type to the label top and to read the label position, the printer will feed the label automatically and adjust the label position. If having a problem reading the I-mark at the start or the top of label, the print may not start from the top of label because the label position cannot be set correctly. The GAP sensor detects the edge of label.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE 8.10.1 Continuous Mode (Head check disabled) (1) Motion Label feed direction Upper head Lower head Pitch sensor Standby Up ཱ Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Up Backfeed to pitch sensor position. Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.2 Continuous Mode (Head check enabled) (1) Motion Label feed direction Upper head Lower head Pitch sensor Standby Up ཱ Down Up The upper head is up. The lower head is down. Backfeed motion stars. ཱ Down Up Backfeed to pitch sensor position Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.3 Tear-off Mode (Head check disabled) Label feed direction (1) Motion Tear-off position Upper head Lower head Pitch sensor Standby Up ཱ ི Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Up Backfeed to pitch sensor position Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.4 Tear-off Mode (Head check enabled) Label feed direction (1) Motion Tear-off position Upper head Lower head Pitch sensor Standby Up ཱ ི Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Backfeed to pitch sensor position Up Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) (2) Timing chart Power ON Label feed Upper head motion Lower head motion Label cut Upper/Lower heads check Printer motion Prints the 2nd label (Lower) Backfeed Prints the 1st label (Lower) Prints the 2nd label (Upper) Label feed to tear-off position Backfeed Prints the 3rd label (Lower) Waits for print data Prints the 1st label (Upper) Note: • Send the print data for 2 labels. After printing these labels, specify head check.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.5 Cutter Mode (Head check disabled) (1) Motion Label feed direction Cut position Upper head Lower head Pitch sensor Standby Up ཱ ི Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Up Backfeed to pitch sensor position Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.6 Cutter Mode (Head check enabled) (1) Motion Label feed direction Cut position Upper head Lower head Pitch sensor Standby Up ཱ ི Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Up Backfeed to pitch sensor position. Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) The upper head is up. The lower head is down. Backfeed motion starts. Position adjustment at the top of print position. Up ཱ ི Down Note: • The above is the base position when the I-mark sensor is selected.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.7 Print-Cut Mode (Head check disabled) (1) Motion Label feed direction Cut position Upper head Lower head Pitch sensor Standby Up ཱ ི Down The upper head is up. The lower head is down. Backfeed motion starts. Up ཱ Down Up Backfeed to pitch sensor position Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) Cut position Upper head Lower head Pitch sensor Finished double sided print of the second label. Up ཱ ི ཱི ུ Down Up Label feed to cut position ཱ ི ཱི ུ Down Cut the second label Up ཱ ི ཱི ུ Down Backfeed motion Up ི ཱི ུ Down Standby Up ི Down Notes: • In the above diagram, 1 label = print data length. • Send the print data for two labels.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) 8.10.8 Print-Cut Mode (Head check enabled) Label feed direction (1) Motion Cut position Upper head Lower head Pitch sensor Standby Up ཱ ི Down Up The upper head is up. The lower head is down. Backfeed motion starts. ཱ Down Up Backfeed to pitch sensor position Down Up The upper head is down. The lower head is up. Start feeding the label and printing from the lower surface of the first label.
Section 8: Appendix 8.10 PRINT OPERATION SEQUENCE (cont’d) Cut position Upper head Lower head Pitch sensor Finished the print of the second label Up ཱ ི ཱི ུ Down Up Feed to cut position ཱ ི ཱི ུ Down Cut the second label Up ཱ ི ཱི ུ Down Head check Up Head check is executed during backfeed motion ི ཱི ུ Down Waiting Up ི Down Notes: • In the above diagram, 1 label = print data length. • Send the print data for two labels.
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