® CX200 Desktop Label Printer USER’S GUIDE
SATO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Main Phone: (704) 644-1650 TechnicalSupport Hot Line: (704) 644-1660 Fax: (704) 644-1661 http://www.satoamerica.com © Copyright 1998 SATO America, Inc. Warning: This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
® SATO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 29708 PN9001050 Rev.
CX200 User's Guide Table of Contents What You Get . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Controls, Indicators, and Connections . . . . . . . . . . . . . . . . . . 2 Printer Power Connection . . . . . . . . . . . . . . . . . . . . . 2 Printer Interface Connection . . . . . . . . . . . . . . . . . . . . 4 Setup . . . . . . . . . . . . . . . . . Loading Labels or Tags . . . . . Loading Ribbon . . . . . . . . . Sensor Calibration . . . . . . . Selecting the Label Sensor Type . . . .
CX200 User's Guide ENERGY STAR® COMPLIANCE The Environmental Protection Agency’s Energy Star program promotes the use of energy-efficient equipment, to help reduce pollution and conserve natural resources. As an Energy Star partner, SATO America has determined that the CX200 printers meet the Energy Star guidelines for energy efficiency. Page ii PN 9001050 Rev.
CX200 User's Guide What You Get The SATO CX200 Printers come complete and ready to install and print labels.
CX200 User's Guide Controls, Indicators, and Connections Device Name FEED Button READY Indicator Primary Function Advances print media Shows printer status Use PRESS - to advance media PRESS while pressing READY indicator - to print test label PRESS - to pause printing during batch mode operation GREEN - Printer ready for data OFF - Printer busy, or Off-Line RED - Printer needs attention PRESS to switch to/from Off-Line or to reset the printer ON-OFF Button Places printer in On-Line or Off-Line mode
CX200 User's Guide Ready LED Indicator/ ON-OFF Button FEED Button Top Cover Top Cover Print Head Release External Media Feed Knockout Paper Guide Drive Roller Access Slots Print Head Release Parallel Port Wall Mount Slots Power Cable Routing Channel Serial Port Power Input PN 9001050 Rev.
CX200 User's Guide Printer Interface Connection 1. Connect the supplied interface cable to the parallel printer port on the computer. 2. Connect the other end to the parallel input port on the printer. Setup Loading Labels or Tags 1. Lift open the top cover. 2. Press the two print head releases back to unlock the print head. 3. Remove any print media or empty label core from the printer. 4. Unwrap the new media, and unwind a few labels from the roll.
CX200 User's Guide Print Head Print Head Release Drive Platen Media Roll Paper Guide Print Head Release Labels PN 9001050 Rev.
CX200 User's Guide Loading Ribbon The CX200TT thermal transfer printer transfers ink from a ribbon to the label to produce an image. 1. Lift open the top cover. 2. Press the two print head releases back to unlock the print head. 3. Unwrap the new ribbon and unwind about 4" from the roll. The end of the ribbon is attached to a take-up core. 4. Observe the notches on both ends of the supply core and the take-up core.
CX200 User's Guide Ribbon Supply Roll Take-up Core Left Take-up Core Spindle Left Supply Spindle Spindle Notches Spring Loaded Take-up Spindle Spring Loaded Supply Spindle Ribbon Path Take-up Core Supply Roll Supply Roll Mounted on Spindles Spring Loaded Take-up Spindle PN 9001050 Rev.
CX200 User's Guide Sensor Calibration The CX200 uses a single sensor element for both direct thermal (without a ribbon) and thermal transfer (with a ribbon) printing. The method of printing can be selected for the CX200TT by using configuration settings in the software program or by sending command directly to the printer (see page 92 of the Programming Guide). The mode of operation can be determined by running a Self Test Label (see page 9).
CX200 User's Guide Using the Printer Printing a Self-test Label Printing a self-test label checks the printer’s overall operability. To run a self-test, confirm that the printer is loaded and connected to AC power and no print jobs are in process. Then: 1. Press and hold in the READY Indicator. 2. Press and release the FEED button. 3. The printer should begin printing a self-test label. Release the READY indicator after printing starts. 4.
CX200 User's Guide • • • • stop any printing. delete the label format in process from memory. reset the printer communication ports. return all printer parameters to their default (first power-on) state. Pressing the READY indicator a second time will return the printer to OnLine mode (its default condition). Resetting the printer in this manner does not does not harm it in any way, nor does it affect the contents of nonvolatile RAM or remove any stored objects.
CX200 User's Guide Routine Maintenance SATO America printers need very little maintenance other than occasional cleaning. Clean the printer body as required, using soft cloth moistened with a mild detergent cleaner. Clean the print head if it appears dirty or if print quality is poor. Print head cleaning is easy and fast: 1. 2. Unlatch and raise the print head if it is not already raised and latch it in the open position.
CX200 User's Guide What To Do If... SATO printers are very reliable, so printing problems are unlikely. If you do think you have a printer problem, proceed as follows: 1. Confirm that the printer has the right media installed, and that it is loaded correctly. See page 4 for media loading instructions. 2. Confirm that the printer is connected to its power supply and the supply is plugged into an AC outlet having the proper voltage. 3. Open the print head and inspect the media path.
CX200 User's Guide 4. If you have been printing many labels, the printer may have overheated. Normal operation will resume after the printer has cooled sufficiently. Self-test label will not print 1. If printing in the direct thermal mode, confirm that you have loaded direct thermal media. 2. Disconnect the cable between the printer and the host computer. Reset the printer as described on page 10. Then try to print a self-test label again. Labels will not feed 1.
CX200 User's Guide Labels feed continuously 1. Check that the print media is loaded correctly. 2. Confirm that the sensor type (Eye-Mark or gap) in your software setup matches your print media. Poor print quality 1. Confirm that the print media is properly loaded, and there is no side-toside motion of the paper as it feeds through the printer. 2. Check your software’s print darkness and print speed settings. These settings may need adjustment for optimum results. 3. Try different print media.
CX200 User's Guide Printer Specifications Model: CX200DT/CX200TT Print Method: Direct Thermal/Thermal Transfer Resolution 203 dpi 8 dpmm 4.65 in. 118 mm Min. Media Width : 2.0 in. 51 mm Max. Print Width: 4.1 in. 104 mm Max. Media Width: (2) (1) Max. Print Length : 14 in. 356 mm Max. Print Speed: 3 ips 76 mm/s Physical Size: 6.6 in. H x 6.9 in. W x 10 in. D 168 mm H x 175 mm W x 254 mm D Weight (3): 3.1 lb./1.
CX200 User's Guide Communication Ports CX200 printers are equipped with Centronics parallel and RS232C communication ports, wired as shown below. Serial Input Connector (DB9S) Pin # 2 3 5 7 8 1, 9 Description RXD (data to printer)) TXD (data from printert) Ground RTS (printer busy) CTS +5VDC, 200 mA max.
CX200 User's Guide Note: CX200 printers require a “null modem” cable (pins 2-3 and 7-8 cross connected) when connected to another DTE device such as a personal computer. The SATO serial cables are wired in a null modem configuration. Other cables may require an external null modem adapter. CX200 Software Two basic software packages are supplied on the CD-ROM included with each CX200 printer. Each package allows you to easily change the configuration of the printer and print labels.
CX200 User's Guide Selecting Immediate will bring up the Immediate Commands dialog box allowing you to set the RS232 serial parameters. The printer configuration and calibration information is stored in non-volatile RAM. The settings will remain active until new information is sent. The current settings can be verified by printing a test label (page 9). Complete operation and instructions are contained in the CXWizard.PDF file in the Manuals directory on the CD-ROM.
