M10e Thermal Transfer Printer OPERATOR MANUAL PN 9001101 Rev.
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TABLE OF CONTENTS Section 1. Printer Overview Introduction..................................................................................................1-1 Specifications...............................................................................................1-2 Section 2. Installation Introduction..................................................................................................2-1 Installation ........................................................................................
Table of Contents Section 6. Interface Specifications Introduction..................................................................................................6-1 Interface Types ............................................................................................6-1 The Receive Buffer ......................................................................................6-2 IEEE1284 Parallel Interface ........................................................................
SECTION 1. PRINTER OVERVIEW INTRODUCTION The SATO M10e printer is a wide carriage thermal printer designed specifically to address need for large high resolution labels. It can print labels as large as 10.5” x 16.5” with a resolution of 305 dpi (dots per inch) at speeds up to 5 inches per second, making it ideal for large compliance label applications.All printer parameters are user programmable using the front panel controls and DIP switches.
Section 1: Overview GENERAL PRINTER SPECIFICATIONS SPECIFICATION M10e PRINT Method Direct or Thermal Transfer Speed (User Selectable) 2 to 10 ips 50 to 125 mm/s Print Module (Dot Size) ..0033 in. .083 mm Resolution 309 dpi 12 d/mm Maximum Print Width 10.5 in. 266 mm Maximum Print Length 16.5 in. 420 mm MEDIA Minimum Width 5.16 in. 131 mm Minimum Length 1.7 in. 43 mm Maximum Width 11.8 in. 300 mm Type Roll or Fan-Fold Die Cut Labels Thermally Sensitive for M10eDT Maximum Caliper 0.
Section 1: Overview SPECIFICATION M10e CONTROLS AND INDICATORS Power Green LED On-Line Green LED Error LCD Panel Auto-Load (Rear Panel) Power On/Off Switch Red LED 2 Line x 16 Character Green LED Front Casework On/Off-Line Key Front Panel Feed Switch Key Front Panel Cursor Control Keys Front Panel Enter Key Front Panel POTENTIOMETER ADJUSTMENTS Print Darkness Top Panel Offset Top Panel Pitch Top Panel Display Top Panel INTERFACE CONNECTIONS (1) Parallel Serial Universal Serial Bus
Section 1: Overview SPECIFICATION M10e MATRIX FONTS U Font 5 dots W x 9 dots H S Font 8 dots W x 15 dots H M Font 13 dots W x 20 dots H XU Font 5 dots H x 9 dots H (Helvetica) XS Font 17 dots H x 17 dots W (Univers Condensed Bold) XM Font 24 dots H x 24 dots W (Univers Condensed Bold) OA Font 22 dots W x 33 dots H (OCR-A) OB Font 30 Dots W x 36 dots H (OCR-B) AUTO SMOOTHING FONTS WB 18 dots W x 30 dots H WL 28 dots H x 52 dots H XB 48 dots H x 48 dots W (Univers Condensed Bold) XL
Section 1: Overview BAR CODE M10e SYMBOLOGIES Linear Bar Codes Bookland (UPC/EAN Supplemental) EAN-8/EAN-13 CODABAR CODE 39 CODE 93 CODE 128 Interleaved 2 of 5 (I 2/5) Industrial 2 of 5 Matrix 2 of 5 MSI POSTNET UCC/EAN-128 UPC-A/UPC-E Two Dimensional Data Matrix Maxicode PDF417 Micro PDF Truncated PDF QR Code 1:2, 1:3, 2:5, User Programmable Bar Height Rotation 4 to 999 dots, User Programmable 0°, 90°, 180° and 270° Rotation OTHER FEATURES Sequential Numbering Custom Characters Graphics Forms Over
Section 1: Overview SPECIFICATION M10e PHYSICAL Wide 18.7 in. (475 mm) Deep 12.3 in. (313.4 mm) High 12.6 in.(319.2 mm) Weight 50.7 lb.
Section 1: Overview ACCESSORIES AND OPTIONS PCMCIA MEMORY EXPANSION One slot for PCMCIA Memory Card (up to 4 MB SRAM or 16 MB Flash ROM). Can be used for graphic file storage, print buffer expansion, format storage and downloaded fonts. CALENDAR An internal Date/Time clock that can be used to date/time stamp labels at the time of printing. LABEL CUTTER An attachment allowing labels to be cut at specified intervals. Controlled through programming.
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SECTION 2. INSTALLATION INTRODUCTION This section of the manual has been written to help you install the SATO M10e printers and to get started as quickly as possible. It is recommend to read each chapter in this manual before the installation or the use of the print modules. INSTALLATION Remove the M10e from its packing container. The Top Cover is shipped unattached in a separate compartment.
Section 2. Installation DIMENSIONS . Page 2-2 Width: 18.7 inches 475 mm Depth: 12.3 inches 313.4 mm Height:, M10eTT: 12.6 inches 319.2 mm Height, M10eDT 10.8 inches 274.2 mm PN 9001101 Rev.
Section 2. Installation COMPONENTS Top Cover Operator Panel Power Switch LCD Panel Left Ribbon Supply Spindle Paper Exit Spring Loaded Ribbon Supply Spindle Left Ribbon Take Up Spindle Spring Loaded RibbonTake Up Spindle Empty Ribbon Core Head Release Lever SATO M10e PN 9001101 Rev.
Section 2. Installation Configuration Panel Interface Card Slot EXT Port Connector Media Width Adjust Thumbscrews PCMCIA Card Slot AC Input Connector Media Loaded LED Page 2-4 PowerSwitch To turn power On or Off Operator Panel To set up the various configurations and to display dispensing quantity and the various alarms. Configuration Panel Potentiometers and DIP switches to configure the printer and make setup adjustments. AC Input Connector To input 115V 50/60 Hz. Use the power cable provided.
Section 2. Installation MEDIA LOADING Ribbon Loading (not applicable for the M10eDT) 1. Open the Top Cover to expose the ribbon mechanism.. 2. Open the Print Head by pulling forward on the purple Head Latch lever on the right hand side of the ribbon mechanism. 3. Lift the Print Head by rotating it upward and to the rear. 4. The right hand Ribbon Supply Spindle is spring loaded.
Section 2. Installation 12. Close the Print Head by rotating it forward and down. Press firmly on each end of the ribbon mechansim at the points labeled “PUSH” until the Print Head latches firmly in place. Loading the Label Stock The M10e has an automatic media loading feature, making it extremely easy to load. 1. Select the proper media sensing method using the DIP switches on the Configuration Panel.
Section 2. Installation LABEL SENSING The M10e can position labels using either a label gap (transmissive) or an Eye-Mark (reflective) sensor. The sensor used is selected by DSW2-2. The sensor position are fixed and cannot be adjusted. In addition, the signals from the sensors can be adjusted using the LCD panel to compensate for different liner opacities and/or Eye-Mark reflectance values.
Section 2. Installation OPERATION PANEL . Page 2-8 LCD Display 2 Line x 16 Character display. POWER LED Illuminated when power is applied. ERROR LEDs Illuminated when errors have occurred. ON-LINE LED Illuminated when printer is On-Line. LINE Key Switches the printer On-Line or Off-Line. It can also be used as a Pause function key to stop label during the printing process. Also used as an UP cursor control. FEED Key To feed one blank label.
Section 2. Installation DIP SWITCH PANEL The DIP Switch panel is located inside the cover and contains two 8-position DIP switches and three adjustment potentiometers. Adjustment procedures for these are listed in Section 3: Configuration. Print Offset Pitch Display SATO M10e DSW2 PN 9001101 Rev.
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SECTION 3. CONFIGURATION PRINTER DIP SWITCH CONFIGURATION DIP SWITCH PANELS There are two DIP switches (DSW2 and DSW3) located on the leftside of the printer under a flip-up cover. Raise the Top Cover for access to these switches. In addition, a third DIP switch is located on the RS232C Serial Adapter card and is used to set the RS232C transmit/receive parameters.
Section 3. Configuration Stop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte transmission. DSW1-4 SETTING DSW1 Off 1 Stop Bit ON On 2 Stop Bits OFF 1 2 3 4 5 6 7 8 Baud Rate Selection (DSW1-5, DSW1-6). Selects the data rate (bps) for the RS232 port. DSW1-5 DSW1-6 SETTING DSW1 Off Off 9600 ON Off On 19200 OFF On Off 38400 On On 57600 1 2 3 4 5 6 7 8 Protocol Selection (DSW1-7, DSW1-8).
Section 3. Configuration Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a reflective EyeMark detector. DSW2-2 SETTING DSW2 Off Gap ON On Eye-Mark OFF 1 2 3 4 5 6 7 8 Head Check Selection (DSW2-3). When selected, the printer will check for head elements that are electrically malfunctioning. DSW2-3 SETTING DSW2 Off Disabled ON On Enabled OFF 1 2 3 4 5 6 7 8 6 7 8 Hex Dump Selection (DSW2-4). Selects Hex Dump mode (see page 3-21).
Section 3. Configuration Firmware Download (DSW2-6). Places the printer in the Firmware Download mode for downloading new firmware into flash ROM. DSW2-6 SETTING DSW2 Off Disabled ON On Enabled OFF 1 2 3 4 5 6 7 8 Protocol Code Selection (DSW2-7). Selects the command codes used for protocol control. Refer to page E-1 for more information. DSW2-7 SETTING DSW2 Off Standard ON On Non-Std OFF 1 2 3 4 5 6 7 8 Status Select(DSW2-8). For emulating earlier series software commands.
Section 3. Configuration Label Sensor Selection (DSW3-3). Enables or disables the Label Sensor. If the Sensor is enabled, it will detect the edge of the label and position it automatically. If it is disabled, the positioning must be under software control using Line Feed commands. DSW3-3 SETTING DSW3 Off Not Used ON On Sensor Used OFF 1 2 3 4 5 6 7 8 Back-Feed Selection (DSW3-4).
Section 3. Configuration External Signal Type Selection (DSW3-6, DSW3-7). Both the polarity and signal type (level or pulse) of the external print synchronizing signal can be selected. DSW3-6 DSW3-7 SETTING DSW1 Off Off Type 4 ON Off On Type 3 OFF On Off Type 2 On On Type 1 1 2 3 4 5 6 7 8 Repeat Print via External Signal (DSW3-8). Allows the applicator to reprint the current label in the print buffer.
Section 3. Configuration DEFAULT SETTINGS SWITCH SELECTIONS All switches are placed in the Off default position for shipping.
Section 3. Configuration POTENTIOMETER ADJUSTMENTS PITCH After the pitch has been set with the LCD Control Panel, it is sometimes desirable to make minor adjustments. This can be done using the PITCH potentiometer on the top panel. This potentiometer is set at the factory so that it has a range of +/- 3.75 mm. The midpoint setting should have no effect on the pitch. Turning the potentiometer all the way clockwise should move the print position 3.75 mm up towards the top edge of the label.
Section 3. Configuration DISPLAY This potentiometer is used to adjust the contrast of the LCD display for optimum viewing under various lighting conditions. PRINT The PRINT potentiometer is used to adjust the amount of heat (i.e., power) applied to the head for printing. It provides a continuous range of adjustment. Maximum print darkness is obtained by turning the potentiometer all the way clockwise and a maximum counterclockwise setting will give the lightest print.
Section 3. Configuration LCD PANEL PRINTER CONFIGURATION The LCD Panel is used by the operator in conjunction with the LINE and FEED switches to manually enter printer configuration settings. Many of these settings can also be controlled via software commands and in the case of conflict between software and control panel settings, the printer will always use the last valid setting.
Section 3. Configuration OFFLINE 000000 Press the LINE key once. When the display changes to OFFLINE, press the FEED and LINE keys simultaneously for more than one second. Release the keys. PRINT DARKNESS 1 2 3 4 5 The LCD now displays the Print Darkness selections. The current setting is indicated by a cursor over one of the range settings. There are 5 possible selections. The lowest setting represents the lightest print and the highest setting the darkest print. 1.
Section 3. Configuration PITCH OFFSET + 00mm The label Pitch is the distance from the leading edge (the edge that comes out of the printer first) of a label and the leading edge of the next label. The leading edge position of the label can be adjusted relative to the print head +/- 59mm in increments of 1mm. Once the position is set, it can be fine adjusted +/3.75mm using the PITCH potentometer on the Adjustment Panel. 1. The cursor will initially be positioned over the Pitch Direction setting.
Section 3. Configuration CANCEL PRINT JOB YES NO If the printer has a print job(s) in memory, selecting YES will cause the job(s) to be cleared. The default selection is NO. Be sure you want to cancel the print job(s) before selecting yes as the job(s) cannot be recovered and will have to be retransmitted to the printer. 1. Use the Cursor keys to step the cursor to either the YES or NO selection. 2. Once the correct setting is selected, pressing the ENTER key will accept the setting.
Section 3. Configuration PRINT OFFSET V:+0000 H:+0000 Vertical Offset is the distance down from the leading edge (the edge of the label that comes out of the printer first) to the first vertical print position. A positive setting moves the label edge out of the printer while making it negative moves it bsack into the printer. Horizontal Offset is distance that the label image is shifted either to the right or left on the label.
Section 3. Configuration CALENDAR 00/00/00 00:00 1. Year - The first display shown will have the cursor over the two digit year selection. You can scroll through the dates by pressing the LINE/FEED keys. The year number will increase by one each time the LINE key is pressed until it reaches its maximum legal value (i.e., “99” for the year digits). Pressing the FEED key will decrease the year number. 2.
Section 3. Configuration CHARACTER PITCH PROP FIXED This selection allows you to set the default character pitch to either fixed character spacing or proportional character spacing. 1. Use the Cursor keys to step the cursor to the desired setting. 2. Once the correct setting is selected, pressing the ENTER key will accept the setting and the display will return to the Advanced Mode display. ADVANCED MODE To exit the Advanced mode, power the printer off and then back on.
Section 3. Configuration TRUETYPE FONTCOPY COMPLETED 4. Once the copy process is completed, press the ENTER key to step the display. CARD COPY/FORMAT XXXXXXX ERROR 5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line: R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient memory available.
Section 3. Configuration CARD->MEMORY COPY COPYING 3. Press the ENTER key to accept the selection. If Yes was selected the copy process will start CARD->MEMORYCOPY COMPLETED 4. Once the copy process is completed, press the ENTER key to step the display. CARD COPY/FORMAT XXXXXXX ERROR 5.
Section 3. Configuration CARD->MEMORY COPY COPYING 3. Press the ENTER key to accept the selection. If Yes was selected the copy process will start CARD->MEMORYCOPY COMPLETED 4. Once the copy process is completed, press the ENTER key to step the display. CARD COPY/FORMAT XXXXXXX ERROR 5.
Section 3. Configuration CARD MODE To exit the Card Mode, power the printer off and then back on. SERVICE MODE The Service Mode allows the operator to set up the basic operation parameters of the printer. Page 3-20 V 05.00.03.00 INITIALIZING Displays the firmware during the initialization. ADVANCED MODE The Service Mode is entered from the Advanced Mode display by pressing the Right Cursor (>>)key once. SERVICE MODE The Service Mode display indicates that the printer is in the Card Mode.
Section 3. Configuration GAP INPUT [X.XXV] [X.XV] GAP - When setting the “gap” threshold, the voltage shown on the top line of the display must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing. The formula to be used for setting the threshold is: (High Voltage Level + Low Voltage Level) x 0.5 = Start Value 1. Insert a label still attached to the backing into the sensor and close the Label Hold-Down.
Section 3. Configuration EYE INPUT [X.XXV] [X.XV] EYE - When setting the “eye” threshold, the voltage must be measured with nothing but the label under the sensor and then again withthe printed “eye” mark under the sensor. The formula for this is: (High Voltage Level + Low Voltage Level) x 0.5 = Start Value 1. Insert a label into the sensor and close the Label HoldDown. Make sure the printed “eye” mark is not under the sensor. Record the voltage shown on the top line of the LCD panel.
Section 3. Configuration REPRINT W/FEED YES NO This selection specifies whether or not the printer will print the last printed label stored in memory when the FEED key is pressed in the Normal Online mode. 1. Use the Cursor keys to step the cursor to desired setting. If Yes is selected, the printer will reprint the last label when the FEED key is pressed when the printer is Online. If the printer is Offline, pressing the FEED key will feed a blank label. 2.
Section 3. Configuration SELECT LANGUAGE ENGLISH This selection allows the user to select the character set used by the printer. The selections are English, French, German, Spanish, Italian and Portuguese. 1. Press the Cursor keys to advance to the desired languarge setting. 2. When the setting is correct, press the ENTER key to accept the setting and step to the next display.
Section 3. Configuration COUNTERS MODE The Counters Mode is provided to allow the user to access the internal printer cousters. ADVANCED MODE The Counter Mode is accessed from the Advanced Mode. Press the Cursor keys to step to the Counter Mode. COUNTERS MODE Pressing the ENTER key will advance the display to the counter selections.
Section 3. Configuration TEST PRINT MODE CONFIGURATION This option allows you to print a test label. It is recommended that you print a test label after you have changed any of the settings in the Advanced Mode. The test label allows you to verify that you indeed did make the desired changes. To enter the Test Print Mode, power the printer on while pressing the FEED key. The printer will beep. Release the FEED key and the printer will display the following message on the LCD panel: 1.
Section 3. Configuration DEFAULT SETTING COMPLETED 3. When the printer has completed the reset process it will beep 3 times and the Default Setting Completed display will appear. At this time the printer is in the default configuration. 4. To exit the Default Setting Mode, power the printer off and then back on. CLEAR NON-STANDARD PROTOCOL The standard protocol codes used by the printer can be modified to accomodate the requirements of different host systems.
Section 3. Configuration USER DOWNLOAD WAITING 2. Press the LINE key. The printer is now waiting for the data to be sent. 3. Transmit the download data command stream to the printer. 4. After the data has been received, the printer will beep and print a status label. If it does not beep and print a status label, the printer did not accept the data. 5. If the printer did not beep and print a status label, turn the printer off and check your data stream for errors and start the download process over. 6.
SECTION 4. CLEANING AND MAINTENANCE INTRODUCTION The following information is presented in this section: • Adjusting the Print Quality • Cleaning the Print Head, Platen and Rollers • Replacing the Print Head • Replacing the Fuse ADJUSTING THE PRINT QUALITY One of the nice features of the SATO printers are their high print quality. They are equipped with two different methods of adjusting the quality of the print; print darkness and speed.
Section 4. Cleaning and Maintenance NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the command code speed ranges, i.e. if the PRINT potentiometer is adjusted for lighter print, the darkness will be lighter in all speed ranges selected by the command code. PRINT SPEED The other method of controlling print quality is by controlling the speed at which the label is printed. This adjustment is made only on an individual label basis using the Print Speed command code.
Section 4. Cleaning and Maintenance 9. The head should be cleaned at least every time the ribbon is changed and more often in dusty environments. Cleaning the Platen and Rollers 1. Turn the printer off. 2. Open Top Cover. 3. Open the Print Head Assembly by pulling the Head Latch toward the front of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged. Rotate the Print Head Assembly up and to the rear to give access to the Platen. 4.
Section 4. Cleaning and Maintenance printed black Eye-Mark passes through the beam, the light is no longer reflected back to the sensor detector, indicating to the printer that it should use this position as the start of a new label. When dust, dirt, adhesive or other foreign matter interferes with the light path of either of these sensors, the results is erratic label positioning and feeding. These sensors should be cleaned regularly, at least every two rolls of labels.
Section 4. Cleaning and Maintenance CLEANING THE AUTO LOAD SENSOR In addition, there is one more sensor to sense when the media is correctly positioned for auto loading. When dust, dirt, adhesive or other foreign matter interferes with the light path of this sensors, the results is erratic paper end error signals. This sensors should be cleaned regularly, at least every two rolls of labels. Supplies Needed: SATO SA070 Cleaning Kit 1. Turn the printer off. 2. Open the Top Cover. 3.
Section 4. Cleaning and Maintenance REPLACING THE PRINT HEAD The print head is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact your local SATO representative for information on obtaining a new print head. Supplies needed: Flat Blade Screwdriver (Note: Some units may require a No. 2 Phillips screwdriver) 1. Turn the printer off and remove the power cable. 2. Open the Top Cover. 3.
SECTION 5. TROUBLESHOOTING This section has been devised to help you if you are unable to produce output on the M10e printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into five parts: • Initial Checklist • IEEE1284 Parallel Interface • RS232C Serial Interface • Universal Serial Bus Interface • LAN Ethernet Interface INITIAL CHECKLIST 1. Is the printer powered up and ON-LINE? 2.
Section 5. Troubleshooting 6. When you send the print job to the printer and it does not respond, and there is no error message on the PC: a. Check your data stream for some of the basics. Is your job framed as follows? A—DATA—Z b. Verify that you’ve included all required parameters in the data stream. c. Verify the following: You have not typed a “0” (zero) for an “O” (letter) or vice-versa. You have not missed any characters where they’re needed.
Section 5. Troubleshooting 4. Check for obvious errors in the data stream. Is the data properly framed with the A and Z commands? See the “e” Programming Reference if necessary. 5. If after sending your job to the printer, it only “beeps” and displays an error message on the LCD display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer.
Section 5. Troubleshooting • There is a problem with the network connection or cabling. • There is a queue setup problem, a print server setup problem, or other protocol-related problem. Checking the Interface between the Print Server and the Printer First make sure that the cable between the print server and the printer is securely plugged in at both sides. Then: 1.
Section 5. Troubleshooting 2. Check the individual protocol troubleshooting sections provided with the Ethernet Plug-In Interface Module for additional causes of intermittent printer problems. SATO M10e PN 9001101 Rev.
Section 5. Troubleshooting ERROR SIGNALS The LCD Display, Front Panel LED Indicators and Buzzer provide a visual/audio indication of the type of error encountered. LED LCD MESSAGE AUDIBLE BEEP ERROR CONDITION Error On Machine Error 1 Long Machine Error Error On EEPROM Error 1 Long EEPROM Read/ Write Error On Head Error 1 Long Head Error On Sensor Error 3 Short Sensor Error Blinks Card R/W Error 1 Long Memory Card Read/Write 1. Card not formatted 2. No card recognized.
SECTION 6. INTERFACE SPECIFICATIONS INTRODUCTION The M10e printer utilize a Plug-In Interface Module for maximum printer configuration flexibility. This section presents the interface specifications for the M10e printer. These specifications include detailed information on how to properly interface your printer with your host system.
Section 6. Troubleshooting WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry in the printer/host and is not covered by warranty. THE RECEIVE BUFFER The M10e printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs.
Section 6. Troubleshooting The receiving buffer will not be able to receive more data again until a “Buffer Available” condition occurs. This takes place when the receiving buffer has emptied so that only 1 MB bytes of data are being held (2.0 MB bytes from being full). At this time, DTR will go “high” or an X-On is sent to tell the host that it can again receive data. All printer error conditions (i.e.
Section 6. Troubleshooting ELECTRICAL SPECIFICATIONS Printer Connector AMP 57-40360 (DDK) or equivalent Cable Connector AMP 57-30360 (DDK) or equivalent Cable IEEE1284 Parallel, 10 ft. (3 m) or less Signal Level High = +2.4V to +5.0V Low = 0V to -0.4V DATA STREAMS A . . Job#1 . . ZA . . Job#n . . Z Page 6-4 PN 9001101 Rev.
Section 6. Troubleshooting RS232 SERIAL INTERFACE The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user.
Section 6. Troubleshooting PIN ASSIGNMENTS Page 6-6 PN 9001101 Rev.
Section 6. Troubleshooting CABLE REQUIREMENTS READY/BUSY FLOW CONTROL Ready/Busy is the hardware flow control method for the serial interface on the M10e printers. By raising/lowering the voltage level on Pin 20 of the RS232C port, the printer notifies the host when it is ready to receive data. Pin 4 (RTS) and pin 20 (DTR) are the important signals on the printer for this method of flow control. The host must be capable of supporting this flow control method for it to function properly.
Section 6. Troubleshooting Example: A . . Job#1 . . Z NOTE: All characters are in ASCII. UNIVERSAL SERIAL BUS (USB) INTERFACE The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 or above.
Section 6. Troubleshooting ENQUIRE/ACK/NAK In the Bi-Com 4 mode, the host transmits an ENQ (05 hexadecimal) to the printer and the printer will respond with its status within five milliseconds. If printing, it will respond upon finishing the current label, then resume printing. In order for this protocol to work properly with an RS232C Optional Interface, pin 6 (DTR) and pin 5 (CTS) must be held high by the host.
Section 6. Troubleshooting PRINT STOP (DLE) If a DLE (10 hexadecimal) is received by the printer, the print process is stopped and an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16 hexadecimal) if a printer error exists. PRINT START (DC1) If the printer has been stopped by receipt of a DLE (10 hexadecimal) command, it can be restarted by sending a DC1 (hexadecimal 11) command.
SECTION 7. LABEL SHEET COMMANDS The wide carriage M10e makes it an ideal replacement for sheet fed printers. Thses commands facilitate the printing lf sheets of small labels. SATO M10e PN 9001101 Rev.
Section 7. Label Sheet Commands Label Size COMMAND STRUCTURE PD,aaaa,bbbb,cc,dd aaaa bbbb cc dd = = = = Height of label in dots (480-3600) Label width in dots (480-1600 Gap between labels in dots (00-99) Number of label rows printed before cut. Example: PD,600,1020,0,2 Placement: Following the A1 Media Size command.
Section 7. Label Sheet Commands Label Start COMMAND STRUCTURE _F Example: _F Placement: Following the A1 Media Size command. Default: None COMMAND FUNCTION To indicate the start of a small label print specification.
Section 7. Label Sheet Commands Label Format COMMAND STRUCTURE _N,aa,bb aa = Field number, 01-99 bb = Row Count, 01-99 Example: _N,01,04 Placement: Following the _F start command Default: aa=01, bb=01 COMMAND FUNCTION To specify the layout of a small label.
Section 7. Label Sheet Commands Label Variable Data COMMAND STRUCTURE _D,aa,n....n aa n....nn = = Field number, 01-99 Variable data, number of characters defined in the _N command Example: _D,01,AAA Placement: Following the _N Small Label Format command. Default: aa = 01 COMMAND FUNCTION To specify variable data to be placed in fields defined by _N Small Label Format command.
Section 7. Label Sheet Commands Label Print Quantity COMMAND STRUCTURE _Q,aaaa,b aaaa b = = Number of labels to be printed, 0001-9999 Number of blank labels following the number of labels to be printed (may be omitted) 1-9 Example: _Q,1,0 Placement: Following the data specified in the _F or _D commands.
SECTION 8. OPTIONAL ACCESSORIES This section contains instructions for using the following features: • PCMCIA Memory Cards • Cutter PCMCIA MEMORY CARDS DESCRIPTION The Memory Card Option provides the connectors and interface board for one PCMCIA memory cards slots. The printer memory can be expanded up to 16MB. Type SRAM or Flash-ROM Applicable Specifications PCMCIA Version 2.1 (JEIDA Version 4.
Section 8. Optional Accessories ERROR HANDLING Memory Card error conditions are indicated to the operator using a combination of the ERROR LED on the front panel and the audible indicator. ERROR DESCRIPTION INDICATION REMEDY Low Battery - Low battery condition is detected when printer is powered on. ERROR LED: Audible Beep: Display: Blinking 1 long Card Low Battery Depress LINE key to print Card Status. Card R/W Error 1 No card is inserted. 2 Card is write protected. 3 Invalid store/recall number.
Section 8. Optional Accessories CUTTER To be added SATO M10e PN 9001011 Rev.
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