User's Manual Part 2

5Troubleshooting Printerissues
31
5 Troubleshooting
Thischapterprovidestheinformationaboutprinterproblemsandsolutions.
5.1 Printerissues
Theprinterwon’tturnon
￭ DidyouattachtheACpowercord?
￭ Makesurethepowersupply’sconnectorisinsertedintotheprinter
powerjack.
￭ Checkthepowerconnectionfromthewallsockettotheprinter.Test
thepowercordandthesocketwithotherelectricaldevices.
￭ Disconnecttheprinterfromthewallsocket,andconnectitagain.
Theprinterturnsitselfoff
￭ Turnontheprinteragain.
￭ Makesurethepowersupply’sconnectorandthepowercordare
properlyplugged.
￭ Makesurethepowersupplyandthepowercordarenotdamaged.
￭ Usetheapplicablepowersupply.
￭ Iftheprinterkeepsturningitselfoff,checkthesocketandmakesureit
hasenoughpowerfortheprinter.
Theprinterdoesnotfeedthemediaout
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia” to
reloadthemedia.
￭ Ifthereisapaperjam,clearit.