User's Manual Part 2

5Troubleshooting Mediaissues
32
5.2 Mediaissues
Themediaisout
￭ Loadanewmediaroll.
Thepaperisjammed
￭ Opentheprinterandclearthejammedpaper.
￭ MakesurethepaperisheldproperlybytheMediaGuides.
Theprintingpositionisnotcorrect
￭ Didyouusethecorrectmediatypeforprinting?
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia” to
reloadthemedia.
￭ Themediasensorneedstobecalibrated.SeeSection3.1,“Media
SensorCalibration”tocalibratethesensor.
￭ Themediasensorisdirty.Cleanthemediasensor.
Nothingisprinted
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia” to
reloadthemedia.
￭ Theprintdatamightnotbesentsuccessfully.Makesuretheinterfaceis
setcorrectlyintheprinterdriver,andsendtheprintdataagain.
Theprintqualityispoor
￭ Theprintheadisdirty.Cleantheprinthead.
￭ Theplatenrollerisdirty.Cleantheplatenroller.
￭ Adjusttheprintdarkness,orlowertheprintspeed.
￭ Themediaisincompatiblefortheprinter.UseSATO‐approvedmedia
rollinstead.
