Operating instructions
En
75
13
Additional information
Symptoms Causes Remedies
Cannot detect USB keyboard. The USB keyboard is routed 
through a USB hub.
This receiver is not compatible with USB 
hubs. Plug the keyboard directly into the 
receiver.
A PS2 keyboard is routed through 
a PS2/USB connector.
PS2 keyboards cannot be used with this 
receiver, even if routed through a PS2/USB 
connector. Use a USB keyboard.
Keyboard is not a USB HID Class 
device.
Some devices will not be detected. Use a 
USB HID Class keyboard.
Cannot enter correct text 
using the USB keyboard.
Keyboard is not US-international 
layout keyboard.
Use a US-international layout keyboard. NB: 
Some characters cannot be entered.
HOME MEDIA GALLERY
Symptoms Causes Remedies
Cannot access the network. The LAN cable is not firmly con-
nected.
Firmly connect the LAN cable (page 20).
The router is not switched on. Switch on the router.
Internet security software is cur-
rently installed in the connected 
component.
There are cases where a component with 
Internet security software installed cannot 
be accessed.
The audio component on the net-
work which has been switched 
off is switched on.
Switch on the audio component on the 
network before switching on this receiver.
Playback does not start while 
“Connecting...” continues to 
be displayed.
The component is currently 
disconnected from this receiver 
or the power supply.
Check whether the component is properly 
connected to this receiver or the power 
supply.
The PC or Internet radio is not 
properly operated.
The corresponding IP address is 
not properly set.
Switch on the built-in DHCP server function 
of your router, or set up the network manu-
ally according to your network environment 
(page 64).
The IP address is being automati-
cally configured.
The automatic configuration process takes 
time. Please wait.
Symptoms Causes Remedies
The audio files stored on 
components on the network, 
such as a PC, cannot be 
played back.
Windows Media Player 11 or 
Windows Media Player 12 is not 
currently installed on your PC.
Install Windows Media Player 11 or 
Windows Media Player 12 on your PC (page 
36).
Audio files were recorded in 
formats other than MP3, WAV 
(LPCM only), MPEG-4 AAC, FLAC, 
and WMA.
Play back audio files recorded in MP3, 
WAV (LPCM only), MPEG-4 AAC, FLAC, or 
WMA. Note that some audio files recorded 
in these formats may not be played back on 
this receiver.
Audio files recorded in MPEG-4 
AAC or FLAC are being played 
back on Windows Media Player 
11 or Windows Media Player 12.
Audio files recorded in MPEG-4 AAC or 
FLAC cannot be played back on Windows 
Media Player 11 or Windows Media Player 
12. Try using another server. Refer to the 
operation manual supplied with your server.
The component connected to the 
network is not properly operated.
Check whether the component is affected 
by special circumstances or is in the sleep 
mode.
Try rebooting the component if necessary.
The component connected to 
the network does not permit file 
sharing.
Try changing the settings for the compo-
nent connected to the network.
The folder stored on the compo-
nent connected to the network 
has been deleted or damaged.
Check the folder stored on the component 
connected to the network.
Network connections could be 
restricted due to the computer’s 
network settings, security set-
tings, etc.
Check the computer’s network settings, 
security settings, etc.
Cannot access the com-
ponent connected to the 
network.
The component connected to the 
network is not properly set.
If the client is automatically authorized, you 
need to enter the corresponding informa-
tion again. Check whether the connection 
status is set to “Do not authorize”.
There are no playable audio files 
on the component connected to 
the network.
Check the audio files stored on the compo-
nent connected to the network.










