User guide
PAGE 26IRONKEY ENTERPRISE USER GUIDE
# Step Description
5 Monitoring account activities The Account Dashboard shows you the recent
activities on your account, such as logins, failed
password attempts, and when your device
password has been recovered.
6 Enabling Account Alerts for real-time
account monitoring
You can enable a number of Account Alerts for
additional insight into what activities are occurring
on your my.ironkey.com account. An email will be
sent to you with details on the security event,
such as the time and IP address of the event.
All emails regarding your account will have part
of your Secret Phrase in the subject line for
additional anti-phishing protection.
7 Changing account credentials You can change your password, Secret Questions,
Secret Image and Phrase, as well as your email
addresses from within my.ironkey.com as often as
you want to ensure that no one else can access
your account. You can also specify time zone and
select time and date formats to congure time
zone settings.
Creating a secondary email address gives you a
fail-safe in case your primary email address is no
longer available.
In the event that you ever lose your IronKey or forget your IronKey device password, you can
still access the site in Safe Mode, a restricted mode with limited functionality. This is useful for
marking your IronKey as lost, or recovering a forgotten password.
# Step Description
1 Go to https://my.ironkey.com Here you can log into Safe Mode without your
IronKey.
2 Enter your email address (or
username) and your online account
password. Click “Submit”.
Your Secret Image appears so that you know you
are at the correct site.
Do not enter your device password in this
screen. If you have forgotten your online account
password, click the “Reset Password” link.
3 An email is sent to you with a Login
Code.
Copy and paste that login code into the page that
asks for it.
Depending on the conguration of your account,
you might need to answer your Secret Questions.
4 You are now logged into Safe Mode. If you had forgotten your device password and
have backed it up to your Online Security Vault,
you can recover it now.