User guide

FAQ

Why don’t numbers I return from the callers

list connect?

When returning a call from an outside caller, you must

add the trunk pre-dial string at the front of the num-

ber. This is usually a “9”. You can add a “9” easily by

pressing the EditNum softkey.

Incoming calls are recorded with the area code

attached, whether they are long distance or local calls.

You must remove the area code from local calls in

order to call from the Callers List, or use the Area

Code option in the options list to have local area codes

automatically removed.

Alternatively, you may need to add ‘1’ before long dis-

tance numbers in order to dial long distance.

Why can’t I hear a caller or be heard?

Increase the receiver or speaker volume. Make sure the

handset cord is inserted securely into the jack. If the

speaker light is flashing, the call is muted; press

in the model 390 or in the 480 to turn

mute off; the light will be steady and not flashing.

How do I set the time and date?

Ask your system administrator to make sure your

extension is configured for MDMF Caller ID format.

Then, the first incoming call will update the phone

with the time and date from the clock in the Sphericall

system. Otherwise, use the Time/Date option in the

options list to manually set the time and date.

Sayson 390/480 for Sphericall User Guide

numbers from appearing on the display screen when

dialed or redialed.

• Live Dial Pad.

• Data port: Fax/Modem.

• Display Features: Rotates time and date informa-

tion, along with New Callers, Message

Waiting, and Extension in Use status dis-

play text.

• Message Waiting Light: Multi-functional FSK and

Voltage Message waiting indicator (for Incoming

Call, Extension-in-Use, Message Waiting, and Hold).

Note: The Message Waiting indicator on the 390 is only FSK

compatible.

Sayson 390/480 for Sphericall User Guide