- SBC Communications Modem User Manual

Installation Guide for Customer Self-Install: Alcatel Speed Touch PC®, Windows NT Page 1

Table of Contents

Follow Steps 1 through 7 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents 2

Step 2: Verify the Contents of Your DSL Equipment Kit 3

Step 3: Install a Telephone Filter on Every Telephone Line 4

Step 4: Select Modem and Minimum Requirements Check 8

Step 5: Installing the Alcatel Speed Touch PC® 12

Step 6: Finish Configuring your System 19

Step 7: Follow the Instructions Provided Separately by your Internet Service Provider 22

APPENDICES 23

Having Trouble? 24

Uninstalling/Reinstalling the Alcatel Speed Touch PC® Adapter 25

Adding TCP/IP to Windows NT 26

Troubleshooting SBC Express 29

Modem Diagnostic Lights 31

For Support:

• Review the troubleshooting section in this guide on page 24

• Call your Internet Service Provider 'help desk' for further information on Internet Service

Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process.

Please follow the instructions, including running the SBC Express software BEFORE

installing any NIC cards or modems. Some computer or network configurations may cause

software windows to appear that are not depicted in this guide. Please read and follow the

instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date”

given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury

or property damage which may result from your installation of DSL Equipment as

discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically

disclaim any liability for such injury or damage. By proceeding with this installation, you

assume all risk of personal injury or property damage. Please consult the documentation

provided by your PC vendor to identify any impacts to your warranty. SBC, SBC

EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.