User manual

Installation Process

So you have ordered Speakeasy DSL

or T1 service, how exactly will this install work?

We provide complete order status in the Installation Status of MySpeakeasy

, but what

exactly do those steps mean?

If you are having DSL service installed over a numbered, working phone line (line

sharing), click here.

 If you are having SDSL, IDSL, or T1 service, please click here.

The timeframes quoted herein are estimates based on the average times our customers'

experience. They are not, however, guaranteed, and your experience may vary.

Line Shared Installation Process

Stage 1:

Order Received

The first stage in your order process happens automatically after you

place your order. Our system creates your Speakeasy account and

places a line order with our vendor

. We create your login to

MySpeakeasy, your email/dialup

/news accounts, and provision one of the

IP addresses

you have.

Stage 2:

Order Placed

This stage is critical, and takes the longest accordingly. A few things are

taking place behind the scenes:

• Our line vendor

places a request to install service on your phone line

with your local phone company.

• Our line vendor finds space for your circuit on their equipment in the

C.O. and builds their portion of the circuit with their provisioning

equipment.