User manual

T1 - 384

T1 - 768

T1 - 1.5

T1 - 768 T1 - 1.5

T1 - 1.5 None

Downgrading

You can request a speed downgrade within the DSL technology family that you are

currently installed with. This chart will help you to determine which service you can

downgrade to without a new line installation. Please click here

if you would like one of

the speeds below but it is NOT listed as a downgrade option for your current DSL type.

Important Information About Downgrades

Please note that a downgrade that is initiated for any reason, other than that it was

requested by the Vendor

for technical reasons, will be subjected to a Change of

Service Fee, per our Terms Of Service

Pricing for all available services can be found here

How to Proceed with an Downgrade

Downgrades which do not require a reinstallation can be made by submitting a request

using the Ask A Question interface, and selecting Activation as the area for submittal.

Downgrades that require a reinstallation must be made via email at

reorders@speakeasy.net, which is handled by the sales department. We must receive

an email at this address in order to cancel the current order and replace a new order for

the requested speed.

Current Speed Available Downgrades

ADSL - 608/128 - Line Shared None

ADSL - 1.5/128 - Line Shared 608/128

ADSL - 1.5/384 - Line Shared

608/128

1.5/128

ADSL - 1.5/768 - Line Shared

1.5/384

1.5/128

608/128

ADSL - 3.0/768 - Line Shared

1.5/768

1.5/384