User manual

Step 3: Your new order

The next step is our Move/Reorder specialist placing your new order. This order will

process like a brand new order, but our Activations team has their eye on your new

install all throughout the process.

If you were invoiced for a disconnection fee for your previous order, you will receive a

credit of $300 to your new service once your new order is complete.

Feel free to print a copy of our Quick Reference Guide

and enter all your important

account information for off-line reference during your move.