User manual

Troubleshooting problems

Due to the personalized attention we prefer to give for all our hosting packages, and due

to the general complexity of many hosting problems, Speakeasy prefers that you contact

our technical support as soon as you encounter any hosting issue. We also offer the

following helpful reference information for your hosting service.

Configuring and using FTP

Whether this is your first domain or your 47

, you’ll need to know the Speakeasy FTP

settings in order to upload, download, and manage your website.

Speakeasy FTP server address: ftp.speakeasy.net

Click here

for a basic guide for Speakeasy FTP.

Configuring your @yourname.com email

If you have a service that comes with an @yourname.com email account you need the

following information in order to configure your software email client for this mail:

Incoming Mail Server: mail.speakeasy.net

Outgoing Mail Server: mail.speakeasy.net

Email address: yourusername@yourdomainaddress.com

We have several helpful configuration guides for your email located in the

KnowledgeBase portion of Customer Service on MySpeakeasy. You can also login to

MySpeakeasy with your full username@yourname.com

and email password in order to

read your domain email with Speakeasy’s Webmail.

DNS and MX Reloads

Customer Domain zone file updates happen at :

3am, 7am, 11am, 3pm, 7pm, 11pm (PST)