User manual

Secondary DNS zone transfers (our DNS servers talking to the customers primary DNS

server for information on their domains) happen at:

4:40am, 12:40pm, 8:40pm (PST)

Reverse DNS zone files will be updated at:

3:30am, 7:30am, 11:30am, 3:30pm, 7:30pm, 11:30pm (PST)

Mail host reloads occur 6 times a day, running at the same time as DNS server reloads:

3am, 7am, 11am, 3pm, 7pm, 11pm (PST)

In specific, escalated situations, we may accept requests to refresh the DNS files on an

on-demand basis. Please contact our phone support at (800) 556-5829, option 1, as

needed.