User manual

Yes: If you have checked the preceding three failure points, please contact

Speakeasy support. We will be able to rebuild your email account or determine

any errors that are causing the mail receipt error.

No: Please reset all this information. It is important that you correctly type your

password (which is case-sensitive) and your username for mail to be received

correctly.

Problem:

I am getting all types of spam email!

Solution:

This is a common concern of all email customers, and one we take seriously.

The first step in resolving this problem is determining if this really is spam

mail. Consider

these factors, and take these steps, to narrow this issue down:

Often when you buy something online, take online polls or quizzes, or otherwise give

your email address online, you agree to allow that company to send you periodical

messages or share your information with their partners. Follow the unsubscribe

instructions they provide at the bottom of the email message first.

If you continue to receive these mails, send us a copy, with FULL HEADERS to:

abuse@speakeasy.net

. Our Abuse team will contact the email administrator. In the case

that the spam is coming from a Speakeasy customer, we will take all appropriate

actions, including the temporary or permanent suspension of service.