User manual

Speakeasy Billing
How Speakeasy Bills You
The Speakeasy Terms Of Service
contains the most thorough explanation of when and
how Speakeasy bills you. The important points are below:
Speakeasy begins billing your package when it is activated in our system (i.e.
The day our vendor
declares your circuit installed, inbound switch completed, or
your Dialup, Rainmail, Domain Hosting, or other service account created.)
We invoice your bill account 30 days prior to the start of each regular monthly
service period.
All Residential Bill Accounts are:
Sent a monthly invoice to the billing email address we
have on file and set up for Autorenew
All Business Bill Accounts are:
sent a monthly paper invoice at the billing address we
have on file.
Broadband
customers should also be aware that, on order completion, you will receive
two invoices.
The first invoice will contain: Any hardware, install, or setup charges based on the plan
you ordered. This invoice is due 7 days from the date it is sent.
The second invoice will contain:
A pro-rated charge for the current month of service
Your second month of service
The FUSF for each period.
Because we bill 30 days in advance, this invoice will be the largest you receive. This
invoice is due 30 days from the date it is sent.
5/2/2003 © Speakeasy Inc. - 2003
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