User manual

Rebates, Promotions, and You

We have found rebates and promotion fulfillment the single most confusing issue for

customers. Hopefully this information pulls the curtain back to reveal the wizard, so to

speak.

Promotions

Promotions at Speakeasy work like this: You order via a specific website, banner ad, or

use a specific code to order, and you receive (after order closure) the promotional items.

Promotional items can vary, from video cards to free energy beverages. It can take

anywhere from 8-16 weeks from order closure to fulfill promotional orders.

Rebates

Rebates at Speakeasy work like this: You pay for the hardware/installation costs, and

after properly filling out and returning the necessary forms, you receive a check for a

predetermined amount of money. Rebates are NOT off-the-top discounts, and cannot be

credits, refunded, or otherwise processed outside the stated process:

Rebate Programs at Speakeasy

There are generally two types of rebate programs: those sponsored by Speakeasy, and

those sponsored for by a vendor such as Covad or Efficient Networks. For checking on

rebate status, each sponsor has their own website or contact phone number (see

below). The rebate form will provide you details about who is fulfilling the rebate, and

how to contact that party for information.

 Speakeasy rebates are administered by the rebate center (GFS): 1-888-859-

3969