User manual

Appendix

Speakeasy Glossary

This glossary contains terms that are referenced in this document, or are frequently used

by our employees in communication.

Active (activated):

In our internal OSS, we use the term Active to identify accounts

that, based on all predetermined indicators, should be using service and are billable.

When we refer to an account as being active, this account has entered the billing cycle

and should be functioning normally. ADSL: Asymmetric Digital Subscriber Line. ADSL

utilizes line-sharing technology to run a service that delivers a larger download and

smaller upload over an existing, numbered, phone line. This service can range from

608/128kbps to 1.5mbps/768kbps.

Always on:

The term “always-on” is the Internet industry's way of describing the

constant connection of DSL or T1 services. Because the line is directly running from the

phone company C.O. to your specific location, with no sharing involved, the service is

constantly available for use.

Broadband:

Speakeasy uses the term “broadband” to refer to all DSL and T1 services

we offer. C.O.: The CO is a switching location for local and long distance calls. It is the

office your lines terminate at before connecting to your telco's

voice network. Once the

line is delivered by the telco to the Covad DMARK in the CO, you are no longer

connected to your local telco on that line and you are not obligated to pay them for the

use of that line.

CLEC:

Competitive Local Exchange Carrier. Covad, WorldCom and New Edge are

examples. CLECs lease lines, collocation space, and equipment to provide a competitive

alternative solution to your local telco's

data services. The FCC determines which

companies receive CLEC status versus ILEC

status, per the 1996 Telecommunications

Act that makes competitive local and long distance voice and data services possible.