User manual

Unprovisioned:

As opposed to “provisioned,” this term means that the service in

question is not set up to work properly in our system, and needs some type of interaction

in order to work properly.

Value added service(s):

This is an oft-used term in the Internet industry, but it simply

means “services that make the DSL, T1, or Dialup service easier to use, or worth using.”

A short list of these services include: Customer Support, email, extra dialup service,

shell accounts, web space, reverse DNS service, Internet Radio, game servers, and

Webmail.

Vendor:

We use this term to refer to our CLEC partners. They are our line vendors for

all DSL and T1 orders.