Welcome to SBC Unified Communications Lite This guide will help you understand how the different features of your service work so you can get the most out of your service. © 2003 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other product names are trademarks of SBC Knowledge Ventures, L.P. and/or its affiliates.
Welcome to SBC Unified Communications Lite Table of Contents Welcome to SBC Unified Communications Lite Welcome. Prepare to have your communications life changed. It may sound like a bold statement, but that SBC Unified Communications Lite – System Requirements 1 Setting Up Your SBC Unified Communications Lite Mailbox 2 is what you'll experience when you get to know and understand your new service. You may be thinking that lots of features might take a lot of time to learn.
SBC Unified Communications Lite – System Requirements Before setting up your SBC Unified Communications (UC) Lite service, your computer needs to meet certain “system requirements.” System Requirements Computer Type MAC’s are not currently supported. To use UC you'll need a Pentium or Pentium-like PC. Computers before Pentiums (such as "486") will not fully work with UC. Computer Speed To fully use SBC Unified Communications (UC) Lite, your computer must have a minimum processor speed of 133 MHz.
Accessing Your Mailbox From Your Phone Number Quick Start Guide When you want to check your voice mail, email, or fax messages from the telephone, simply call your access number and follow the prompts. If you are calling from your own phone number, the first time you call in: 1. If you’ve already changed your PIN on the web site: Enter the PIN1 you created and then press # (pound). 2.
Using SBC Unified Communications (UC) Lite Upon accessing your UC Lite mailbox, you will be presented with several options of what to do. One option you have is to check for messages. Using the Phone to Check for Messages Log in to your mailbox. You will be advised of how many urgent new messages you have received and then you will be taken to the main menu. (If Autoplay is on, your messages will automatically begin playing and the Main Menu will be skipped).
To use the computer to change your Fast Login and PIN Skip options : Distribution Lists 1. Log in to your UC Lite mailbox. 2. Click the "Telephone" link on the left-hand side of the page. A distribution list is a group of telephone numbers of UC subscribers, and email addresses of UC subscribers 3. Click "My Phone Numbers and Greetings.” and non-UC subscribers, to which you can send (or forward) messages. Your distribution list can be used 4.
To use the computer to create a distribution list: Your personal greeting (“Hi, we’re not home or we’re on another call, please leave a message.”) is the 1. Click on the "Address Book" link on the left-hand side of the page. main greeting your callers will hear when they call your home and you do not answer the telephone. 2. Click the "Add Distribution List" button. On special occasions you may want to use an Extended Absence Greeting, to give your callers specific 3.
Mailbox Settings “To change your mailbox settings, press 4.” Message Notification Settings SBC Unified Communications Lite has several ways of keeping you informed of new messages that have been left in your mailbox. This means you are able to respond to your family and friends as quickly as possible. Message Playback Options. By accessing your UC Lite mailbox over the web, you can first set up at which numbers or at which addresses you should be notified.
Email Notification Email notification works similar to the alphanumeric pager notification. For email notification you can enter an email address other than your SBC Unified Communications email address to receive notification of new messages in your mailbox. This comes in handy if you want to be notified at your work email address of messages left at home in your UC mailbox.
Save to My Computer Message Forwarding and Out of Office Reply When viewing any of your messages, there is a "Save to My Computer" button near the bottom of the page. Clicking on this button lets you permanently save a copy of the message to your own computer. Message Forwarding allows you to forward your SBC Unified Communications (UC) Lite inbox messages to another email account. That means your voice mail, email and fax messages will be forwarded to another email account.
Alternate ID (Secondary Phone Line) If you turn on this feature, when someone calls your Secondary Phone Line number, they hear the greeting This feature allows a single mailbox to answer calls for different telephone numbers. If you have two phone that you have recorded for the primary mailbox number.
Telephone Navigation Map <19> SBC Unified Communications Lite User Guide <20> SBC Unified Communications Lite User Guide
Frequently Asked Questions Q: Can I access my mailbox from any phone, or do I have to use my own phone? A: You can access your SBC Unified Communications Lite mailbox from any touch-tone phone, no matter where you are, at any time of day. You can use your wireless phone, your home phone, your office phone, or any pay phone to access the system. Depending on where you are calling from, local, toll or usage charges may apply.
SBC Unified Communications Lite Definition of Terms (Glossary) Access Number – The telephone number you were given to access your messages over the telephone. Terms and Conditions BEFORE USING YOUR NEW SBC UNIFIED COMMUNICATIONS LITE SERVICE, PLEASE READ THE FOLLOWING. Your use of the SBC Unified Communications Lite service represents your agreement to these Terms and Conditions. If you are unwilling to abide by these Terms and Conditions, please contact us immediately.
