User manual

ThurayaIP Frequently Asked Questions December 2010

ThurayaIP may be used indoors with an external antenna. Flat Panel External Antennas from European

Antenna Ltd (Cobham) can be used with ThurayaIP terminal.

2.10 What are the ports or connectivity options available on the unit?

ThurayaIP terminal has one USB port, one RJ45 port and one WLAN connectivity option. For details

please refer to the specifications sheet below.

2.11 Can I use it when it is raining without antenna?

The terminal conforms to IP55 ingress protection standards and hence can resist water spray for some

time. But keeping the terminal under the rain is not advisable.

2.12 Can I use ThurayaIP when there is a sandstorm? Or shall I add an antenna to increase its

performance?

Yes, you should be able to use ThurayaIP during a sand storm as well.

2.13 Can I use ThurayaIP indoor?

Yes, using the following options:

Placing ThurayaIP outside and using the computer/laptop on WLAN

Placing ThurayaIP outside and extending the connectivity from ThurayaIP to the laptop on a LAN cable

of up to 100meters.

Placing ThurayaIP external antenna outside and connect to the ThurayaIP indoor with a long antenna

cable available with EA 1426 antenna version.

You can also use SCAN Active antenna for this purpose.

2.14 Will my unit be upgraded automatically if there is a new version?

No, you shall have to download the new version from ThurayaIP webpage

http://www.thuraya.com/thuraya-ip-upgrader and then upgrade the firmware on your terminal as per

the procedure described in the user manual.

2.15 Can I remotely control my ThurayaIP or use command applications?

You can remotely control your ThurayaIP by accessing the computer controller attached to ThurayaIP.

2.16 Is the unit compatible with both Mac and PC?

Yes, ThurayaIP is compatible with both Mac as well as PC.