User manual

ThurayaIP Frequently Asked Questions December 2010

For Netscape or Firefox, go to Advanced Preferences and select ‘Direct connection to the Internet’. For

Safari, select System Preferences / Network / Built-in Ethernet / Proxies and uncheck the box labeled

‘Web Proxy (HTTP).’

When complete please close your browser.

You may need to enable this setting on return to other Internet connections.

3.17 Can ThurayaIP be used in maritime areas?

ThurayaIP can also be used in maritime areas with compatible maritime antennas from Spacecom.

3.18 Can any other SIM cards be used in ThurayaIP?

Yes, you can use ThurayaDSL SIM Card in ThurayaIP but the bandwidth available shall be limited to 144

Kbps only. You might have to update your SIM profile through our Customer Care to enable this.

3.19 How many concurrent users can it support using a switch or wireless?

ThurayaIP terminal has the capability to support multiple concurrent users and each user having

multiple sessions. The maximum recommended number of terminals is 11 concurrent users.

3.20 Can I send files from a ThurayaIP to a ThurayaIP? Do I need a static IP address for that?

Yes, you can send files from one ThurayaIP to another ThurayaIP. Static IP address is not required for

this.

3.21 Can I use voice on ThurayaIP?

ThurayaIP does not support Circuit Switched Voice. However, since it is a pure IP terminal, any VOIP

application can be used on this to support voice.

3.22 Do I need a firewall on my computer or does it contain itself a firewall?

You shall have to use your own firewalls.

3.23 Can I block users from accessing some websites and stop the pop-ups from the unit?

No it cannot be done from the unit, but can be done using the firewalls on the local network.

3.24 If I have 10 simultaneous users, do they share equally the bandwidth available?

No, the bandwidth available to each user shall depend on the application used by the user and the

amount of data exchanged by that user. The higher the amount of data being pushed/pulled, the higher

the bandwidth available for that user.

3.25 What is the standard encryption available? Can I add other types of encryption?

You can use any standard data encryption on ThurayaIP. All the major ones have been tested and

proven on ThurayaIP.

3.26 What do I need to setup a VPN access on one unit?

You require a VPN client on your PC/laptop and a corresponding VPN server in your HQ to setup the

VPN connection.

3.27 If the terminal is disconnected and I am downloading a file, will it resume the download from

the point it stopped?