User manual

ThurayaIP Frequently Asked Questions December 2010

8. Public Static IP Address

8.1 What is Static IP?

Static IP is a fixed IP address that is assigned to you whenever you connect to the network. If allotted,

this never changes as against the dynamic IP address which changes every time you connect.

8.2 Do I need Static IP when Streaming in Thuraya IP?

Not necessarily. However, for better results a Static IP is recommended for StreamingIP service.

8.3 How can a subscriber obtain Public Static IP address?

A public Static IP address will be assigned to an MSISDN upon subscriber request through the Service

Provider.

Postpaid subscribers

Service provider can allocate the Public Static IP address in the provisioning process using the subscriber

administration module

Subscriber is charged 40 USD/IP/Month in advance – not refundable.

Prepaid subscribers

Public Static IP address is provided to ThurayaIP prepaid subscribers based on request, at 500 USD/IP

for one year. This fee is charged in advance and not refundable. Prepaid subscribers need to renew IP

address subscription on yearly basis.

Service provider fill the Public Static IP request form and submits by fax/email to Thuraya Customer

Care.

Customer care informs the service provider of the assigned public static IP address in 3-4 days.

8.4 What is the process for a ThurayaIP prepaid subscriber to obtain Public Static IP address?

The typical process would be:

Use the account at least once to activate your SIM Card.

Credit 500 USD in the account and request for the Static IP

500 USD is debited and public static IP is provisioned for the account.

8.5 How can the Prepaid Unlimited subscriber obtain Public Static IP address?

Same as above. An extra 500 USD must be credited to the account by refilling, prior to requesting

Public Static IP address.

8.6 Does the subscriber have to do anything to activate the Public Static IP?

The assignment of the static IP is done from the network. The subscriber will be informed of the

assigned Public Static IP address; the changes will be reflected upon restart

8.7 How will the IP addressing be invoiced?

As normal service.

You can find it as a service in the monthly report and in the Invoice.

8.8 How can the Public Static IP address be deactivated?